http://capitalone.jobs2web.com/feeds/000-Tampa-FL-jobs/ Custom RSS Feed for 000-Tampa-FL-jobs Wed, 22 May 2013 22:11:38 GMT en-us http://capitalone.jobs2web.com/feeds/000-Tampa-FL-jobs/ 720
Description
This IT Operations System Support Analyst will support a state-of-the-art IT Data Center (that operates 24/7) for this company with more than 50 million customer accounts, 2,200 ATMs, 1,000 retail banking locations, and 45,000 employees.

This position will provide leadership, triaging and assignment of incident management activities for high severity incidents impacting IT Infrastructure and Business Applications.

Position could be located in Glen Allen, VA or Plano, TX.

Key Accountabilities:
- This is an individual contributor role will indirectly influence the work of the Incident Manager, Communication Specialists, and System Monitoring specialists as required to effective manage an incident
- Lead high severity incident calls
- Drives triage and troubleshooting recommendations
- Keeps ITO Leadership informed
- Coordinates management of executive bridge calls
- Works with System Monitoring and other technical teams to establish early detection conditions requiring incident management services
- Drives for opportunities to resolve issues at the point of detection
- Works with system monitoring to coordinates/triage super-alert response activities
- Initiates and maintains collaboration tool sessions
- Coordinates activities of a matrix team of technicians to investigate unstable conditions and makes calls to run approved fixes
- During investigation period, makes timely decisions to escalate the issue in predefined support chain of command
- Collects impact assessment numbers and assigns proper severity to the ticket and escalates issues accordingly
- Conducts Sunday morning post maintenance validation call, other such calls and send out validation report
- Coordinates triage activities after receiving a Super Alert
- Manages collaboration tool sessions during high severity incident
- Summarizes impact and current investigation/ fix status every so often on the call and keeps the triage activity moving

Key Competencies:
- Excellent triaging and troubleshooting skills
- Good domain concepts against all technologies across the Enterprise
- Able to perform well and with poise under pressure
- Excellent written and verbal skills to effectively communicate impact and actions with Senior Leadership Team (SLT)
- Good fundamental understanding of various computer technologies and terms

Success Measures:
- MTTR of High Severity Incidents
- Presence on High Severity Incidents Calls
- Cadence and order during high severity incident calls
- Organizational preparedness during shift

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 3 or more years of IT experience
- 2 or more years of experience supporting Windows operating system, databases, networking equipment, WEB, Hardware, Software, Data Center in a rotational Shift environment.
- Willing to work 12 hour shifts (3 months of night shifts, 3 months of day shifts), and every other weekend

Preferred Qualifications:
- Bachelors Degree in Information Technology
- 5 or more years of experience supporting Windows operating system, databases, networking equipment, WEB, Hardware, Software, Data Center in a rotational Shift environment.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please.

Job: Information Technology
Primary Location: United States-Texas-Plano-DFW-Tollway I (31002)

Other Locations:United States-Virginia-Glen Allen-Richmond-Knolls II (12036)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Tue, 14 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Glen-Allen-Operations-System-Support-Analyst-%28Incident-Management%29-Job-VA-23058/2547811/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Glen-Allen-Operations-System-Support-Analyst-%28Incident-Management%29-Job-VA-23058/2547811/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
Answers inbound calls from customers and service providers in a call center environment. Resolves customer inquiries and issues while adhering to all Capital One polices and procedures. May assist customers with the application and funding process. May also make outbound calls to customers and/or service providers. May handle account activations. Some positions include cross-selling additional products and services.

Our Culture & Values:
Our vision of Excellence defines the way we at Capital One perform as individuals, teams and an organization. We recruit the very best people, develop and challenge associates, reward performance and results and value the diversity of our people. We are strategically bold by knowing our market, driving innovation, holding ourselves to the highest standards and making sound, fact-based decisions. We stay intellectually rigorous and well-managed by being disciplined, anticipating change and taking ownership.

Our commitment to Do the Right Thing describes how we interact with each other and our customers. We seek open communication by learning from mistakes, being humble and valuing diverse ideas. We promote teamwork by working collaboratively; sharing information and having fun .We respect each other, recognizing contributions and good performance. We show respect for our customers by providing efficient and caring service and delivering our promise of great value without hassle.

Our Company:
Capital One Auto Finance has a presence in Florida, Oklahoma, Illinois, Georgia, New York, and Texas with approximately 2,000 Auto Finance employees. We are a financial services maverick, challenging the market for the good of the consumer. We have a distinctive set of characteristics and traits that defines who we are and why we do what we do. Our quest for Diversity at Capital One is about putting our differences to work to add value to our business.

Responsibilities:
- Provide customer service by answering inbound calls, making outbound calls to customers and/or service providers, and responding to emails
- Data entry of customer and account information and transactions
- Sell products and services
- Attend team meetings

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification

Preferred Qualifications:
- 1 year of post-high school education or Associate Degree
- 1 year of experience in customer service
- 1 year of experience in heavy customer contact environment

At this time, Capital One will not sponsor a new applicant for employment
authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Call Center and Customer Service
Primary Location: United States-Oklahoma-Tulsa-Tulsa (33001)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Mon, 22 Apr 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Tulsa-Customer-Service-Associate-Job-OK-74101/2235955/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Tulsa-Customer-Service-Associate-Job-OK-74101/2235955/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
The Solutions Engineer (SE), reports to the Lead Solutions Engineer. The SE role encompasses technical analysis, design and engineering delivery activities. This person will be a recognised technical expert in at least one technology in the tower, with good understanding and relationships to cover all the other towers. Towers are currently Linux/HP-UX/Storage (including backup)/Monitoring and Oracle.

The SE should be able to converse confidently with others in the use of a particular technology – including those from different technical disciplines and be able to communicate at all levels.

The SE will review the business requirements from the customer to ensure technical requirements are defined, both functional and non-functional. This and an approved architecture will be used to produce technical designs and estimates for the Engineering effort required to deliver this project. The SE will work closely with Delivery Leads (DL - Technical Project Manager) to deliver Work Breakdown Structures to enable the DL to plan accordingly. The SE will be an Engineering resource in the technical delivery / implementation of projects, working to approved designs inline with Architecture.

The SE may be required to perform the Technical Lead on initiatives or work closely with the person assigned to this role to ensure the Solution is fit for handover to production support. As a performer on delivery, the SE will communicate technical risks and issues to the Delivery Lead/Manager as well as when key milestones have been completed. They will play a key role in planning/defining milestones for delivery of the solution.

The SE is also responsible for ensuring consistent design/build quality for their technology area, by producing standards documentation and will participate in Integrated Design Review, developing the parts call out list to implement the solution and ensuring the solution is implemented to meet initiative needs.

Key responsibilities of this role;

Essential experience;

Extensive experience of designing/configuring Storage and Monitoring solutions.

Relevant technical experience in;

- Tivoli Storage Manager
- EMC Data Domain
- Solarwinds Orion
- HP Operations Manager.

Preferred Experience;

Experience of the following Areas

- EMC VMAX
- EMC Celerra
- EMC Centera
- Redhat Linux
- HPUX
- Microsoft Windows
- OS Clustering (Service Guard and RHCS)
- TCP/IP
- Disaster Recovery Techniques
- VmWare (ESX3.5, 4.1, 5)
- Control/M Enterprise Scheduling
- Experience of working in Financial Services and Banking Industries
- Exposure to structured or process based delivery methodologies

Extensive experience working in an enterprise technology environment at an engineering level.

Benefits

- Salary up to £48,000

- Competitive Bonus

- 25 days holiday

- Life Assurance

- Non contributory Pension

- Associate stock purchase plan

- Private medical insurance

- Buy and sell holiday

- Child care vouchers

- On site gym and health facility

- Travel subsidies

Qualifications
.

Job: Information Technology
Primary Location: United Kingdom
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Fri, 17 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Data-Centre-Services-Engineer-%28GBR%29-Job/2377971/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Data-Centre-Services-Engineer-%28GBR%29-Job/2377971/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
Answers inbound calls from customers and service providers in a call center environment. Resolves customer inquiries and issues while adhering to all Capital One polices and procedures. May assist customers with the application and funding process. May also make outbound calls to customers and/or service providers. May handle account activations. Some positions include cross-selling additional products and services.

Our Culture & Values:
Our vision of Excellence defines the way we at Capital One perform as individuals, teams and an organization. We recruit the very best people, develop and challenge associates, reward performance and results and value the diversity of our people. We are strategically bold by knowing our market, driving innovation, holding ourselves to the highest standards and making sound, fact-based decisions. We stay intellectually rigorous and well-managed by being disciplined, anticipating change and taking ownership.

Our commitment to Do the Right Thing describes how we interact with each other and our customers. We seek open communication by learning from mistakes, being humble and valuing diverse ideas. We promote teamwork by working collaboratively; sharing information and having fun .We respect each other, recognizing contributions and good performance. We show respect for our customers by providing efficient and caring service and delivering our promise of great value without hassle.

Our Company:
Capital One Auto Finance has a presence in Florida, Oklahoma, Illinois, Georgia, New York, and Texas with approximately 2,000 Auto Finance employees. We are a financial services maverick, challenging the market for the good of the consumer. We have a distinctive set of characteristics and traits that defines who we are and why we do what we do. Our quest for Diversity at Capital One is about putting our differences to work to add value to our business.

Responsibilities:
- Provide customer service by answering inbound calls, making outbound calls to customers and/or service providers, and responding to emails
- Data entry of customer and account information and transactions
- Sell products and services
- Attend team meetings

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification

- Bilingual in Spanish and English

Preferred Qualifications:
- 1 year of post-high school education or Associate Degree
- 1 year of experience in customer service
- 1 year of experience in heavy customer contact environment

At this time, Capital One will not sponsor a new applicant for employment
authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Call Center and Customer Service
Primary Location: United States-Oklahoma-Tulsa-Tulsa (33001)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Mon, 13 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Tulsa-Bilingual-Customer-Service-Associate-Job-OK-74101/2431458/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Tulsa-Bilingual-Customer-Service-Associate-Job-OK-74101/2431458/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Senior Manager, CRA Compliance

At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.

Capital One has celebrated milestones, including:

- Top-10 bank by deposits

- 148 on the Fortune 500

- 1,000 bank branches

- 2,200 ATM locations

- More than 31,500 associates globally

- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

Responsibilities:

-Manage and supervise analysis and reporting of all CRA-related activities

- Support process establishing business area performance levels
-Manage CRA performance benchmarking
- Manage CRA rating forecasting
- Coordinate data needs with business units
- Prepare periodic (monthly, quarterly) CRA performance monitoring reports for all relevant business areas
- Prepare entity-level CRA performance reports for executive management.
- Assist with development of CRA strategy
- Assist with CRA examination preparation
- Participate in management of CRA examinations and internal audits

Qualifications
Basic Qualifications:

- Bachelor’s degree.
- 5 years experience managing CRA, Compliance, Audit, Risk management, or similar function

Preferred Qualifications:

- 5 years experience in CRA data management and reporting
- 5 years preparing for and managing CRA examinations in a larger retail bank
- Experience in setting strategy for and overseeing large, complex projects
- 2 years experience in supervising others.
- Ability to travel occasionally.
- Skilled in Microsoft product suite and CRA Wiz

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.
J2W:LI

Job: Administration and Support Services
Primary Location: United States-Virginia-McLean-Northern VA-McLean Campus (19050)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Tue, 23 Apr 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/McLean-Sr_-Manager%2C-CRA-Compliance-Job-VA-22101/2560743/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/McLean-Sr_-Manager%2C-CRA-Compliance-Job-VA-22101/2560743/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.

Capital One has celebrated milestones, including:

-????????Top-10 bank by deposits

-????????148 on the Fortune 500

-???????? 1,000 bank branches

-???????? 2,200 ATM locations

-???????? More than 31,500 associates globally

-???????? 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

Leads IT projects for new innovations, process improvements, or operations. Manages a team of designers and developers through project design, development and delivery. Ensures adherence to defined Software Development Life cycle. Identifies and manages platform strategic direction in coordination with business users' needs and direction.

Responsibilities:
- Work with business partners and other groups to identify technical and functional needs of system and determine priority of needs.
- Manage standard system processes and enhancements to system
- Manage team of associates and contractors
- Manage up to 4 people

Qualifications
Basic Qualifications:
- Bachelors Degree
- 2 years of experience in Managing medium to large IT projects
- 2 years of experience in IT development or support in Java, Spring Webservices, XSL, JavaScript

- 1 year of experience in Project Management

- 1 year of experience managing projects & teams in an Agile SDLC environment

Preferred Qualifications:
- Bachelors Degree in Science, Engineering or Computers
- 5 years of experience in Managing medium to large IT projects
- 5 years of experience in Project Management
- 2 years of experience in Software development

- 2 years of experience managing projects & teams in an Agile SDLC environment

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Information Technology
Primary Location: United States-Delaware-Wilmington-New Castle Co DE-ING Spaarpot (18052)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Wed, 24 Apr 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-IT-Sr_-Manager-Job-DE-19801/2565474/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-IT-Sr_-Manager-Job-DE-19801/2565474/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.

Capital One has celebrated milestones, including:

- Top-10 bank by deposits
- 148 on the Fortune 500
- 1,000 bank branches
- 2,200 ATM locations
- More than 31,500 associates globally
- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

Geek. Nerd. Tech-junkie. They’re all pet-names to us. And if you share in a passion for all things technology, then you’d be the perfect candidate for the Capital One Information Technology team.

Daily, you’ll work alongside some of the savviest techies in the business at an internationally recognized company. From advancing our network to assisting the technologically-challenged, you’ll love coming to work every day at one of the “100 Best Companies to Work For.”

Summary:

Support the COAF technical security compliance program. This involves assisting technical remediation and requirements compliance.

Responsibilities:

Review incoming security, risk, and audit requirements and assist with the technical approach to resolve.

Qualifications
Basic Qualifications:

2 years experience working in an Information Security role, Business Continuity Management, and/or Risk Management.

Preferred Qualifications:

Strong Windows, AD, NTFS and Share skills

Basic knowledge of Database technology (e.g., understanding of DB structure/schema)

Understanding of technical security (ssl, authentication methods, etc.)

Strong analytical and troubleshooting skills

Ability to work with in-sourced and outsourced partners

Strong verbal and written communications

Bachelors degree in Computer Science or Information Technology

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Information Technology
Primary Location: United States-Texas-Plano-DFW-Plano People Center Bldg 1 (31061)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Thu, 09 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Plano-Senior-Associate%2C-Information-Security-Analysis-Job-TX-75023/2588595/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Plano-Senior-Associate%2C-Information-Security-Analysis-Job-TX-75023/2588595/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Company Profile:
Capital One is a top 10 bank with more than $300 billion in assets and approximately 1,000 branch locations primarily in New York, New Jersey, Texas, Louisiana, Maryland, Virginia and the District of Columbia. We offer a broad spectrum of financial products and services to consumers, small businesses and commercial clients. And we’re committed to finding the best people and offering them every opportunity to be successful.

So what does this mean for you? How about the chance to excel in our supportive, team-oriented environment? To be challenged to advance your skills alongside some of the brightest talent in the business. And to take on important responsibility from day one while building a rewarding career – all with a fast-growing industry leader committed to excellent CRA performance.

Responsibilities:
As a Community Development (CD) Project Manager you are responsible for the full range of activities related to qualifying and documenting Community Development (CD) Lending, Investment and Service data. Other duties could include participating in the development of self-evaluation reports.

You manage the collection and qualification of all CD activities, promptly identify weaknesses in CRA performance and/or processes, bring to the manager’s attention, and actively engage in the creation of CRA procedures and process improvements. You act as a consultant to lines of business by providing training and advisory services which address CRA performance and other matters. In addition, you assist in gathering data and preparing for CRA examinations/audits, quarterly performance reports and annual CRA self-assessments.

With a mission to always be exam-ready, you ensure data and reports are current at all times.

Qualifications
Basic Qualifications:
- At least a Bachelor’s degree or Military Experience

Preferred Qualifications:
- 3+ years experience in the Community Reinvestment field
- 2+ years experience in the CRA compliance area as a bank examiner or working in an OCC-regulated Large Bank
- High level of technical knowledge of the CRA
- 3+ years experience in bank lending, underwriting and/or loan review
- Very strong oral/written communication, and PowerPoint presentation skills
- Demonstrated ability to work independently and perform in a fast-paced environment
- Very strong analytical skills
- Ability to research and interpret data from various sources
- Ability to travel occasionally

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Community and Public Relations
Primary Location: United States-Virginia-McLean-Northern VA-McLean Campus (19050)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 10 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/McLean-Manager%2C-CRA-Compliance-Job-VA-22101/2590958/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/McLean-Manager%2C-CRA-Compliance-Job-VA-22101/2590958/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.

Capital One has celebrated milestones, including:
- Top-10 bank by deposits
- 148 on the Fortune 500
- 1,000 bank branches
- 2,200 ATM locations
- More than 31,500 associates
- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

The Role:
Capital One is seeking a self-motivated individual with organizational skills, attention to detail, and the ability to work independently in an open and collaborative team environment. The candidate will be responsible for performing a variety of functions related to the manual fulfillment of US Card requests, including preparing cardholder benefits for mailing, creating outbound letters from pre-formatted templates and other miscellaneous duties. The candidate will be responsible for ensuring that customer communications are clear and concise to address customer needs.

The Responsibilities:
- Participates in day to day processing functions of Manual Fulfillment operations
- Identifies quality or production issues and communicates them to management - Follow direction and execute tasks efficiently following procedures and meeting regulatory and customer experience requirements and also make effective independent decisions, when necessary;
- Sends letters and prepares cardholder communications (e.g. Benefits statements) for mailing
- Adjust customer payments, fees and finance charges
- Other duties as assigned by manager

Qualifications
Basic Qualifications:
- At least a High School Diploma, GED, or Equivalent Certification or Military experience
- Proficient in Microsoft products

Preferred Qualifications:
- At least 2 years of operations support experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Operations
Primary Location: United States-South Dakota-Sioux Falls-South Dakota-Sioux FallsCallC (72001)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Fri, 10 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Sioux-Falls-Operations-Production-Representative-Job-SD-57101/2593024/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Sioux-Falls-Operations-Production-Representative-Job-SD-57101/2593024/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
The Company and Team:

As a Capital One employee you gain an empowering career opportunity and exceptional benefits, but also an invigorating experience. We’re looking for dynamic, energetic people, who are full of ideas and dare to be different. Your voice will be heard and your contributions recognized. If you’re driven by innovation, excellence, and challenge, this is the place for you! Capital One is one of the nation’s top 10 largest banks, with more than 30,000 associates. Each individual contributes a unique ingredient to the company’s success. And we’re still growing! Are you our next team member? Do the right thing, and apply today!

Do you have an eye for detail and enjoy working behind the scenes in an administrative position? Speed, accuracy, and finesse can help boost your performance as a Funding Analyst. As a Funding Analyst, you will review, verify, and process loan documentation to assist Capital One customers. You will make outbound phone calls to gather and verify loan information with customers and other business partners in order to process loan funding, payments, underwriting, and change of ownership. Expect to work in a fun, fast paced environment, where monthly goals are recognized and encouraged.

Responsibilities:
- Gather and verify loan documentation, which could include making outbound phone calls to loan customers and business partners
- Process data entry for loan information
- Handle a case-load of loans to process funding and underwriting, and verification of documentation
- Identify, document, and correct identified errors with loan documentation and loan process and programs
- Ensure accuracy and highest quality assurance standards

A likely match for this position is an energetic and fun individual who has effective communication skills. Strong multitasking, efficient typing, and attention to detail will also serve as valuable skills within this fast-paced position. Individuals who have strengths in quality assurance and process management may also be a solid match. We are seeking positive people, who think problem solving is fun.

Qualifications
Basic Qualifications:

A High School Diploma, GED or Equivalent Certification or Military Experience

1 year of customer service

Type a minimum of 36 words per minute

Preferred Qualifications:

College Degree

2 years of customer service

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Auto Finance
Primary Location: United States-Texas-Plano-DFW-Tollway 2 (31004)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sun, 19 May 2013 05:00:00 GMThttp://capitalone.jobs2web.com/job/Plano-Funding-Analyst-Job-TX-75023/2605381/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Plano-Funding-Analyst-Job-TX-75023/2605381/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.

Capital One has celebrated milestones, including:

- Top-10 bank by deposits

- 148 on the Fortune 500

- 1,000 bank branches

- 2,200 ATM locations

- More than 31,500 associates globally

- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped change our industry for the better.

If you’d like to reach more than 50 million customers with your ideas, then Capital One just might be the right move. We’re the world’s first bank where it’s OK to color outside the lines. We disrupted what’s “normal” 25 years ago and we haven’t looked back since.

As part of the Capital One 360 Bank Operations team, you with join a mobile/digital environment where “status quo” is a dirty word and boundaries are there for exploring. You will be empowered to carry out the mandate of ensuring the day-to-day operations activities are completed accurately and in a timely manner. We pride ourselves on providing the best in class methodologies to ensure the customer experience we provide unsurpassed.

If you’re ready join a team of savvy professionals who know how to take technology to the next level, who aren’t afraid of getting there quickly, and strive to create simplicity in every day interactions, then look no further. This is the place for you!

The Debit Card Disputes Senior Coordinator is responsible for performing various duties required for the daily control and processing of card disputes. The ideal candidate is detail-oriented and curious, and will leverage research to resolve account, transaction, and debit card issues in a timely fashion. In this role you will work with third party vendors to handle cardholder disputes, and monitor the opening and resolution of all disputes.

Responsibilities

- Process all customer disputes adhering to department procedures and meeting established turnaround times.

- Understand and ensure compliance with Regulation E with respect to the timeframes that govern disputed transactions.

- Understand the MasterCard Rules for processing a Chargeback to ensure that items that are presented for Chargeback meet the requirements of applicable Chargeback codes.

- Respond promptly and professionally to internal and external Customers regarding resolution of issues.

- Exercise exceptional communication skills in an effort to optimize each contact with Customers and external vendors/banks.

- Responsible for continuous improvement of job knowledge by exercising strong listening skills and asking questions for clarity.

- Establish and ensure compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced Customer satisfaction.

- Track, monitor and report issues relative to incomplete transmission procession.

- Participate in special projects as needed.

- Undertake other projects/duties as assigned by Management.

Qualifications
Basic Qualifications:

- High School Diploma, GED or Equivalent Certification

- 2 years in banking experience

- 2 years using Microsoft Office (Word, Excel, Outlook)

Preferred Qualifications:

- Bachelor's Degree in Business or Criminal Justice

- 1 year of experience in processing debit card related Disputes

- Proficiency in Microsoft Office

- Attention to detail and deadline-driven

- Strong business writing skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Operations
Primary Location: United States-Delaware-Wilmington-New Castle-Wilmington Plaza (18222)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Tue, 14 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Debit-Card-Disputes-Senior-Coordinator-Job-DE-19801/2547812/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Debit-Card-Disputes-Senior-Coordinator-Job-DE-19801/2547812/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Senior Legal Specialist – McLean, VA

At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.

Capital One has celebrated milestones, including:

- Top-10 bank by deposits
- 148 on the Fortune 500
- 1,000 bank branches
- 2,200 ATM locations
- More than 31,500 associates globally
- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

We may do it by the book, but we’re far from boring. We’re the talented and vibrant Capital One Legal team, and we’re looking for more enthusiastic and intelligent people to join our group.

Here, you’ll find the only thing we’re guilty of is hard work, camaraderie and the title of one of the “100 Best Companies to Work For.” While working alongside some of the best in the business, you’ll also have the pleasure of a flexible work environment where great benefits start on day one. If this sounds like the dream job you’ve been searching for, we hope you apply today.

Responsibilities:
- Leverage project and process management skills to support the Company's Board of Directors in meeting its responsibilities

- Provide governance support and expertise to certain of the Company's senior management committees, which includes taking minutes, drafting charters, and responding to governance inquiries

- Partner with other legal professionals on matters involving the Company's organizational structure, management of legal entities, and overall corporate governance, including entity formations and dissolutions, delegations of authority, and corporate documentation

Qualifications
Basic Qualifications:
- Bachelor’s Degree
- 2 years of professional experience with Word, Excel, PowerPoint and Outlook
- 2 years of project and/or process management experience

Preferred Qualifications:
- Problem-solving capabilities/ ability to resolve issues
- Detail oriented; strong follow-through skills
- Excellent organizational skills with ability to prioritize work in an environment of changing priorities
- Excellence written and verbal communications skills
- Demonstrated ability to work effectively both on teams and independently
- Previous work experience in a Fortune 500 company
- Comfortable interacting with senior executives
- Experience capturing and summarizing meeting minutes and/or drafting legal documents

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Legal
Primary Location: United States-Virginia-McLean-Northern VA-McLean Campus (19050)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Tue, 14 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/McLean-Sr_-Legal-Specialist-Job-VA-22101/2547814/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/McLean-Sr_-Legal-Specialist-Job-VA-22101/2547814/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.
Capital One has celebrated milestones, including:

- Top-10 bank by deposits
- 148 on the Fortune 500
- 1,000 bank branches
- 2,200 ATM locations
- More than 31,500 associates globally
- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped change our industry for the better.
If you’d like to reach more than 50 million customers with your ideas, then Capital One just might be the right move. We’re the world’s first bank where it’s OK to color outside the lines. We disrupted what’s “normal” 25 years ago and we haven’t looked back since.

As part of the Capital One 360 Bank Operations team, you with join a mobile/digital environment where “status quo” is a dirty word and boundaries are there for exploring. You will be empowered to carry out the mandate of ensuring the day-to-day operations activities are completed accurately and in a timely manner. We pride ourselves on providing the best in class methodologies to ensure the customer experience we provide unsurpassed.

If you’re ready join a team of savvy professionals who know how to take technology to the next level, who aren’t afraid of getting there quickly, and strive to create simplicity in every day interactions, then look no further. This is the place for you!

The Deposit Fraud Investigator I is responsible for performing various duties required for the daily control and processing of deposit fraud investigations. The ideal candidate is detail-oriented and curious, and will leverage research to mitigate fraud losses. In addition, the Deposit Fraud Investigator I will also need to identify and analyze fraud trends and recommend new rules to prevent additional losses.

Responsibilities
- Investigate accounts to detect and mitigate losses
- Analyze statistical data on accounts
- Understand and ensure compliance with Regulation E with respect to the timeframes that govern disputed transactions.
- Respond promptly and professionally to internal and external customers regarding resolution of issues.
- Exercise exceptional communication skills in an effort to optimize each contact with customers and external vendors/banks.
- Responsible for continuous improvement of job knowledge by exercising strong listening skills and asking questions for clarity.
- Establish and ensure compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced customer satisfaction.
- Participate in special projects as needed.
- Undertake other projects/duties as assigned by Management.

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification
- 2 years of work experience in fraud analysis, investigations, or risk management
- 2 years using Microsoft Office (Word, Excel, Outlook)

Preferred Qualifications:
- Bachelor's Degree in Business or Criminal Justice
- 2 years of fraud experience specifically related to deposit fraud (analysis, investigations, or risk management)
- Proficiency in Microsoft Office
- Attention to detail and deadline-driven
- Strong business writing skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Operations
Primary Location: United States-Delaware-Wilmington-New Castle-Wilmington Plaza (18222)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Wed, 24 Apr 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Fraud-Specialst-III-%28Corp%29-%28USA%29-Job-DE-19801/2563015/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Fraud-Specialst-III-%28Corp%29-%28USA%29-Job-DE-19801/2563015/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.
Capital One has celebrated milestones, including:

- Top-10 bank by deposits
- 148 on the Fortune 500
- 1,000 bank branches
- 2,200 ATM locations
- More than 31,500 associates globally
- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped change our industry for the better.
If you’d like to reach more than 50 million customers with your ideas, then Capital One just might be the right move. We’re the world’s first bank where it’s OK to color outside the lines. We disrupted what’s “normal” 25 years ago and we haven’t looked back since.

As part of the Capital One 360 Bank Operations team, you with join a mobile/digital environment where “status quo” is a dirty word and boundaries are there for exploring. You will be empowered to carry out the mandate of ensuring the day-to-day operations activities are completed accurately and in a timely manner. We pride ourselves on providing the best in class methodologies to ensure the customer experience we provide unsurpassed.

If you’re ready join a team of savvy professionals who know how to take technology to the next level, who aren’t afraid of getting there quickly, and strive to create simplicity in every day interactions, then look no further. This is the place for you!

The Deposit Fraud Investigator II is responsible for performing various duties required for the daily control and processing of deposit fraud investigations. The ideal candidate is detail-oriented and curious, and will leverage research to mitigate fraud losses, advocating for law enforcement involvement and pursuing restitution. In addition, the Deposit Fraud Investigator II will also need to identify and analyze fraud trends and recommend new rules to prevent additional losses.

Responsibilities
- Investigate accounts to detect and mitigate losses
- Interface with law enforcement
- Analyze statistical data on accounts
- Understand and ensure compliance with Regulation E with respect to the timeframes that govern disputed transactions
- Respond promptly and professionally to internal and external customers regarding resolution of issues
- Exercise exceptional communication skills in an effort to optimize each contact with customers and external vendors/banks.
- Responsible for continuous improvement of job knowledge by exercising strong listening skills and asking questions for clarity
- Establish and ensure compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced customer satisfaction
- Mentor to team members
- Participate in special projects as needed
- Undertake other projects/duties as assigned by Management

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification
- 3 years of work experience in fraud analysis, investigations, or risk management
- 2 years using Microsoft Office (Word, Excel, Outlook)

Preferred Qualifications:
- Bachelor's Degree in Business or Criminal Justice
- 3 years of fraud experience specifically related to deposit fraud (analysis, investigations, or risk management)
- Proficiency in Microsoft Office
- Attention to detail and deadline-driven
- Strong business writing skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Operations
Primary Location: United States-Delaware-Wilmington-New Castle-Wilmington Plaza (18222)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Wed, 01 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Fraud-Team-Leader-%28Corp%29-%28USA%29-Job-DE-19801/2577247/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Fraud-Team-Leader-%28Corp%29-%28USA%29-Job-DE-19801/2577247/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.
Capital One has celebrated milestones, including:

- Top-10 bank by deposits

- 148 on the Fortune 500

- 1,000 bank branches

- 2,200 ATM locations

- More than 31,500 associates globally

- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

Geek. Nerd. Tech-junkie. They’re all pet-names to us. And if you share in a passion for all things technology, then you’d be the perfect candidate for the Capital One Information Technology team.

Daily, you’ll work alongside some of the savviest techies in the business at an internationally recognized company. From advancing our network to assisting the technologically-challenged, you’ll love coming to work every day at one of the “100 Best Companies to Work For.”

Application Developer

Responsibilities:
Application Developer will primarily be responsible for designing the data flow graphs that will extract data from source systems, transform the data and then load the data to the mortgage data warehouse. Also responsible in analyzing source data, target models and translate business requirements into source/target graphs for code development. Develop processes using ETL tools like Abinitio, Informatica, Oracle, Teradata, Business objects, Cognos for Unix/Linux.

- Design & develop Ab Initio graphs and plan and/or Informatica mappings, sessions & workflows.

- Perform Unit Testing, write shell and wrapper scripts for data & load validation & schedule jobs for production run.

- Perform application testing and validation, programming, and documentation.

- Document design decisions, adhering to existing process guidelines and develop software components.

- Coordinate software system installation and monitor implementation process. Monitor system performance trends and identify potential issues.

- Identify opportunities for improvement.

Qualifications
Basic Qualifications:

- Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Computer Information Systems or Military Experience

- At least 3 years of IT experience

- At least 3 years of experience in developing & designing Data warehousing applications

- At least 3 years experience in Application Design & Development using ETL, SQL, and Unix Scripting

- At least 3 years experience using ETL tools, Ab Initio or Informatica

- At least 2 years of experience on a Unix/Linux platform

- At least 2 years of experience with full life-cycle development.

- At least 2 years or experience with the Oracle or Teradata database platforms

- At least 2 years of experience with the agile delivery methodology.

- At least 2 years of experience in designing and/or architecting data warehouse applications.

Preferred Qualifications:

- At least 5+ years of experience in Application Development using Ab Initio or Informatica

- Masters Degree in Computer Science or related field

- Good communication and team management skills.

- Working knowledge of data warehouse design, and application development.

- Experience creating and maintaining an ETL process from source systems into a data warehouse, data mart, or both

- In depth knowledge of the Informatica tools like Informatica PowerCenter Designer, Workflow Manager, Workflow Monitor and Repository Manager and the contents of the Informatica Repository

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Information Technology
Primary Location: United States-Delaware-Wilmington-New Castle Co DE-ING Spaarpot (18052)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 17 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Application-Developer-Job-DE-19801/2603065/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Application-Developer-Job-DE-19801/2603065/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
About Us
At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.

Capital One has celebrated milestones, including:
- Top-10 bank by deposits
- 148 on the Fortune 500
- 1,000 bank branches
- 2,200 ATM locations
- More than 31,500 associates globally
- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

There’s no place like home. And there’s definitely no place like the Capital One Home Loans team!

In our division, we’re committed to helping people achieve their dreams of home ownership with 5-star service and impressive professional skills. If you’re passionate about working with people, have a drive to provide world-class customer satisfaction, and thrive in a fast-paced work environment, then we’re looking for you. At one of the “100 Best Companies to Work For,” you’re sure to come to work every day with the promise of a new challenge and excitement of a hard-working team.

Summary
The Sr. Servicing Cash Ops Coordinator is responsible for complex payment research, training of staff on MSP, and ability to assist with various functions within department. The Coordinator must maintain a working knowledge of Government regulations, compliance and be able to assist in making changes to processes and procedures when changes occur. The Coordinator will have the ability to handle multiple tasks accurately and efficiently and yet be flexible enough to change job focus quickly. The Sr. Servicing Cash Ops Coordinator performs his/her duties with limited supervision, a high level of accuracy, and is able to handle extensive complex research to identify misdirected payments and resolve errors.

Responsibilities
- Research payment inquiries
- Assist with updating procedures
- Responsible for working with Processors to clear all outages within guideline standards
- Helps in training new hires into the department as well as ongoing training needs
- Thorough understanding of the bank's policies, procedures and practices that impact the cash function
- Working knowledge of the various types of loan documents associated with loans
- Knowledge of loan accounting systems
- Train other associates on team tasks
- Participant in ad hoc projects
- Assist Supervisor with QA functions as needed
- Process various forms of loan maintenance
- Apply loan payments and payoffs
- Other duties as assigned

Skills
- Strong organizational skills and must be detail oriented
- Ability to effectively manage time
- Ability to work independently and in a team environment
- Excellent verbal and written communication
- Excellent interpersonal skills

Qualifications
Basic Qualifications
- High School diploma, GED, equivalent certification, or military experience
- Bachelor’s degree or 1 year of Financial Services experience
- Proficient with Microsoft Office

Preferred Qualifications
- At least 1 year of experience processing and posting payments
- At least 1 year of Mortgage Servicing experience
- At least 1 year of experience working with MSP

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Mortgage
Primary Location: United States-Texas-Plano-DFW-Plano People Center Bldg 3 (31063)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sun, 19 May 2013 05:00:00 GMThttp://capitalone.jobs2web.com/job/Plano-Sr_-Servicing-Cash-Ops-Coordinator-Job-TX-75023/2605377/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Plano-Sr_-Servicing-Cash-Ops-Coordinator-Job-TX-75023/2605377/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:

At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.

Capital One has celebrated milestones, including:

- Top-10 bank by deposits
- 148 on the Fortune 500
- 1,000 bank branches
- 2,200 ATM locations
- More than 31,500 associates globally
- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

Do you want to be part of a fast-paced, client-centric and strategically growing business? If so, Capital One Commercial Banking wants you to join our talented group!

On the Commercial Banking team, you’ll find energized, positive people rolling up their sleeves to deliver value-added solutions, products and services for our clients. From facilitating meetings with bankers and clients, to preparing client communications, you’ll be the one to help deepen relationships while strengthening our brand.

At one of the “100 Best Companies to Work For,” you can look forward to coming to work every day with a team of people that are committed to excellence and doing the right thing.

The Role:

This position is a senior level business development banker focused on developing service relationships with commercial dealer clients. The individual in this role will work closely with Capital One Auto Finance (COAF) partners to develop dealer finance business and enhance COAF's business. In addition, he/she will develop, market, and administer existing loans, demand and time deposits, and cross sell related banking accounts and services. He/she may also supervise support employees and/or assist in supervising and leading less experienced loan officers. The individual in this role will also provide significant input into the overall goals, objectives, and budgets, and manage performance against goals.

Responsibilities:

- Plans, develops and pursues an active customer call program, within the Bank structure, in order to attract new banking relationships.
- Assists other account officers in their efforts to obtain new business and retain existing relationships for the bank.
- Develops and maintains the company's relationships with contacts/customers to maintain and expand business.
- Makes regular calls on potential clients in order to generate high quality new loan, deposit, and fee business to achieve or exceed specific production goals.
- Plans portfolio growth through the development of a business plan in alignment with departmental budget and consistent with overall Bank asset/liability management objectives.
- Meets with customers through personal calling efforts, COAF referrals and other contacts to discuss business needs and recommend ways in which the bank can serve their needs.
- Coordinates with various divisions and departments (Trust, Branches, Operations, etc.) in the servicing of routine transactions and in solving for customer needs.
- Maintains up-to-date knowledge of competitor’s products and pricing in the market served.
- Responsible for the proper pre-qualification, structuring, pricing, and exception-free closing on all loans in his/her assigned area.
- Analyzes requests and associated financial data to determine if the loan meets acceptable risk standards is within policy. Evaluates risk of each loan customer in order to properly price loan to meet profitability standards.
- Obtains collateral documents to be utilized as security on loans. Approves the release, substitution or collateral in accordance with loan policy.

Qualifications
Basic Qualifications:

- Bachelors Degree in Business or Finance (MBA preferred)
- 10+ years of experience in commercial dealer lending
- Completion of credit training program or the equivalent in work experience

No agencies please.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Business and Commercial Banking
Primary Location: United States-Virginia-McLean-Northern VA-McLean Campus (19050)
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Fri, 17 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/McLean-Relationship-Manager%2C-Commercial-Dealer-Finance-Job-VA-22101/2367222/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/McLean-Relationship-Manager%2C-Commercial-Dealer-Finance-Job-VA-22101/2367222/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Our Culture & Values:
Our vision of Excellence defines the way we at Capital One perform as individuals, teams and an organization. We recruit the very best people, develop and challenge associates, reward performance and results and value the diversity of our people. We are strategically bold by knowing our market, driving innovation, holding ourselves to the highest standards and making sound, fact-based decisions. We stay intellectually rigorous and well-managed by being disciplined, anticipating change and taking ownership.

Our commitment to Do the Right Thing describes how we interact with each other and our customers. We seek open communication by learning from mistakes, being humble and valuing diverse ideas. We promote teamwork by working collaboratively; sharing information and having fun .We respect each other, recognizing contributions and good performance. We show respect for our customers by providing efficient and caring service and delivering our promise of great value without hassle.

Our Company:
Capital One Auto Finance has a presence in Florida, Oklahoma, Illinois, Georgia, New York, and Texas with approximately 2,000 Auto Finance employees. We are a financial services maverick, challenging the market for the good of the consumer. We have a distinctive set of characteristics and traits that defines who we are and why we do what we do. Our quest for Diversity at Capital One is about putting our differences to work to add value to our business.

Responsibilities:

- Make outbound collection calls
- Exhibit effective skip-tracing techniques when applicable
- Provide thorough and accurate documentation to accounts
- Maintain superior quality assurance results
- Servicing accounts by investigating problems and finding resolutions to create a positive customer experience.
- Conducts extensive customer interaction via inbound and outbound calls in both a "dialer" and manual environment.
- Updates account information and complete appropriate documentation.
- Perform account level research
-Overcome objections that customers have about making payments toward their account and help them to understand their account(s) and responsibilities

Ideal candidates must possess strong problem solving and negotiations skills, desire to exceed challenging goals, be self motivated and able to demonstrate personal initiative in a effort to achieve high standards of performance. Must be adaptable to change, flexible and demonstrate persuasive communication and organizational skills.

Qualifications
Basic Qualifications:
- High School Diploma or GED or Equivalent Certification

- At least 1 year of Collections Experience

Preferred Qualifications:
- 2 years of experience in a Call Center environment
- 2 years of Collections experience
- 1 year of experience in Insurance total loss accounts
- 1 year of experience in Sales
- Ability to work in a fast paced ever changing work environment
- Ability to effectively prioritize work and multi-task
- Superior communication skills
- Schedule flexibility
- Ability to manage constructive criticism in a positive manner

At this time, Capital One will not sponsor a new applicant for employment
authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

J2W:CB

J2W:LI

J2W:MON

Job: Call Center and Customer Service
Primary Location: United States-Oklahoma-Tulsa-Tulsa (33001)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Tue, 14 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Tulsa-Repo-Associate-Job-OK-74101/2433452/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Tulsa-Repo-Associate-Job-OK-74101/2433452/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One N.A.

Taxi Medallion Finance

Commercial Underwriter III

Summary: At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.

Capital One has celebrated milestones, including:

- Top-10 bank by deposits

- 148 on the Fortune 500

- 1,000 bank branches

- 2,200 ATM locations

- More than 31,500 associates globally

- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

Do you want to be part of a fast-paced, client-centric and strategically growing business? If so, Capital One Commercial Banking wants you to join our talented group!

On the Commercial Banking team, you’ll find energized, positive people rolling up their sleeves to deliver value-added solutions, products and services for our clients. From facilitating meetings with bankers and clients, to preparing client communications, you’ll be the one to help deepen relationships while strengthening our brand.

At one of the “100 Best Companies to Work For,” you can look forward to coming to work every day with a team of people that are committed to excellence and doing the right thing.

Responsibilities:

Under the direction of a Managing Underwriter, the Commercial Underwriter III will review and underwrite Credit Actions (credit approvals) and perform a variety of portfolio management tasks as assigned from time to time. Credit Actions will range from the routine to the complex.

The candidate will be responsible for underwriting new credit applications, as well as performing annual reviews, and may include mentoring and leadership responsibilities which include training, assigning, and overseeing the work of lower level underwriters

- Financial statement, cash flow and risk analysis

- Spreading financial statements on Moody’s Risk Analyst, and determining risk ratings

- Underwrite routine to complex credit actions in a time critical environment

- Review file and account information and documentation to assure information is accurate and correct. Contacts team members, customers, accountants and attorneys as appropriate party to request additional, needed information.

- May supervise lower level underwriters in preparation of basic credit function, less complex credit actions and other assigned goals and objectives.

- Underwrite Credit Actions of upwards of $50MM

Qualifications
Taxi underwriting experience preferred, but not to the exclusion of otherwise qualified candidates

- Bachelor's degree, preferably with a concentration in business, accounting or finance, with at least 12 hours in accounting

- 5-7+ years in commercial banking or related financial industry with a focus on underwriting and/or credit statement analysis including commercial credit training

- Good communication skills, both written and oral, internally and externally; with the ability to effectively present at credit meetings; and to influence deal structure and credit risk

- Demonstrated ability to produce quality Credit Actions / review new credit requests, spread financial statements, review and assess risk for routine and complex transactions; all in a fast paced environment

- Demonstrated ability to determine and articulate key risks with limited guidance from the Managing Underwriter or supervisor.

- Proficient in structuring complex transactions

- Proven experience as a portfolio manager with the ability to proactively monitor financial results of borrowers in an assigned portfolio, and to maintain accurate risk ratings.

- Risk Management Association - Credit Risk Certification preferred

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Business and Commercial Banking
Primary Location: United States-New York-Melville-NW Suffolk-NFB HQ #1 Br 567 (22567)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Sat, 11 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Melville-Commercial-Underwriter-III%2C-Taxi-Medallion-Finance-Job-NY-11747/2481180/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Melville-Commercial-Underwriter-III%2C-Taxi-Medallion-Finance-Job-NY-11747/2481180/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Level: Sr. Manager

At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.

Capital One has celebrated milestones, including:

- Top-10 bank by deposits
- 148 on the Fortune 500
- 1,000 bank branches
- 2,200 ATM locations
- More than 31,500 associates globally
- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

Geek. Nerd. Tech-junkie. They’re all pet-names to us. And if you share in a passion for all things technology, then you’d be the perfect candidate for the Capital One Information Technology team.

Daily, you’ll work alongside some of the savviest techies in the business at an internationally recognized company. From advancing our network to assisting the technologically-challenged, you’ll love coming to work every day at one of the “100 Best Companies to Work For.”

Are you a passionate leader with a pulse on innovative technologies and solutions? A seasoned IT project manager, with full software lifecycle expertise? At Capital One, our IT Sr. Managers work with business and technology partners to identify and prioritize IT projects for new innovations, process improvements, or operations. The ideal candidate will lead a team of developers and application engineers through project design, development and delivery, ensuring adherence to defined Software Development Life Cycle. As a leader, you will communicate recommended changes to software or infrastructure to IT and business partners, and participate in system design improvements and performance enhancements.
We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company and an exciting place to work!

Responsibilities:
- Manage standard system processes and enhancements to system
- Work with business partners and other groups with strategic intent to identify technical and functional needs of system and determine priority of needs.
- Identify and manage platform strategic direction in coordination with business users' needs and direction.
- Manage team of associates and contractors

Qualifications
Basic Qualifications:
- Bachelors Degree
- 2 years of experience in Managing medium to large IT teams
- 2 years of experience working on large IT projects
- 2 years of experience in IT development or support

Preferred Qualifications:
- Bachelors Degree in Science, Engineering or Computers
- 5 years of experience in Managing medium to large IT projects
- 2 years of experience in Software development

- Experience in Windows, Unix, Mainframe environments

- Prior banking experience preferred

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Information Technology
Primary Location: United States-Virginia-McLean-Northern VA-McLean Campus (19050)

Other Locations:United States-Delaware-Wilmington, United States-Louisiana-New Orleans-Greater NO-Place St Charles (37701)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 17 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/McLean-Sr-Technology-Manager-%28Banking%29-Job-VA-22101/2492494/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/McLean-Sr-Technology-Manager-%28Banking%29-Job-VA-22101/2492494/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS