http://capitalone.jobs2web.com/feeds/Branch-Manager-Washington-DC-jobs/ Custom RSS Feed for Branch-Manager-Washington-DC-jobs Sat, 25 May 2013 17:24:18 GMT en-us http://capitalone.jobs2web.com/feeds/Branch-Manager-Washington-DC-jobs/ 720
Description
Summary:
Develop and implement retail banking strategies within a geographic trade area. Oversees sales and service; expense, operations, and credit controls; community leadership; human resource management; and meeting financial and compliance standards. Deepen the existing relationships and deliver exceptional customer experience. Responsible for some business related activities. Develop and maintain profitable partnerships with other lines of business. Responsible for developing short and long term strategic planning goals for assigned area. Develop an efficient sales team through consistent coaching and behaviors.

Responsibilities:
- Branch size criteria includes $50MM-$90MM combined loans and deposits; and/or 20% DDA; and/or $1.5MM-$3,5MM contribution dollars; and 10-14 FTE compliment.
- Staff and Lead sales, service, and operational performance of branches
- Role model Excellence and Do the Right Thing while supporting branch based change management efforts
- Deliver on sales volumes and revenue targets in branch as agreed with District Manager
- Partner with Branch Business Manager as appropriate
- Lead the branch team
- Manage day-to-day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers
- Directly manage platform staff, including career development, performance management and recognition
- In branches without an Assistant Branch Manager, directly manage the branch teller staff
- Serve as a community leader for the bank
- Champion a customer centric culture and own customer experience in the branch

- Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales call with Small business and commercial partners as appropriate
- In de novo markets, make additional efforts to generate branch traffic
- Ownership for service levels and operational excellence in branch
- Ultimate ownership for risk and compliance for branch
- Implement the regions human resource strategy

Qualifications
1 year of Sales experienceBasic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of Banking or Sales experience
- 1 year of Management experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sun, 19 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Columbia-BRANCH-MANAGER-II-Downtown-Southeast-Washington-DC-Job-WA-98118/2352613/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Columbia-BRANCH-MANAGER-II-Downtown-Southeast-Washington-DC-Job-WA-98118/2352613/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One is seeking a multi-faceted leader with excellent business acumen to build an efficient sales team that consistently delivers exceptional customer service to a particular market. As a Branch Manager, you will demonstrate a wide range of skills and serve as the face of Capital One in your branch’s local community. You will develop and implement retail banking strategies, as well as establish and execute strategic planning goals. The Branch Manager is responsible for overseeing daily operations, sales metrics, and ultimately driving the success of the branch.

Responsibilities:
- Champion a customer centric culture and own service level and operational excellence for the branch
- Implement the region’s human resource strategy, while cultivating a solid team through consistent coaching and guidance
- Oversee sales, service, credit controls, financial and compliance standards, and operational performance of the branch
- Directly manage platform staff, including career development, performance management and recognition
- Manage day-to-day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers
- Deliver on sales volumes and revenue targets in branch as agreed with District Manager
- Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales calls with Small business and commercial partners
- Develop and maintain profitable partnerships with other lines of business, such as Human Resources, Branch Business Managers, Assistant Branch Managers, Relationship Bankers, etc.
- Demonstrate company values – “Excellence” and “Do the Right Thing”, while supporting branch-based change management efforts
- In de novo markets, make additional efforts to generate branch traffic

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of Banking or Sales experience

- 1 year of Management or Supervisory experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Wed, 15 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Columbia-BRANCH-MANAGER-Greater-Washington-DC-Market-Job-WA-98118/2598116/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Columbia-BRANCH-MANAGER-Greater-Washington-DC-Market-Job-WA-98118/2598116/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One is seeking a multi-faceted leader with excellent business acumen to build an efficient sales team that consistently delivers exceptional customer service to a particular market. As a Branch Manager, you will demonstrate a wide range of skills and serve as the face of Capital One in your branch’s local community. You will develop and implement retail banking strategies, as well as establish and execute strategic planning goals. The Branch Manager is responsible for overseeing daily operations, sales metrics, and ultimately driving the success of the branch.

Responsibilities:
- Champion a customer centric culture and own service level and operational excellence for the branch
- Implement the region’s human resource strategy, while cultivating a solid team through consistent coaching and guidance
- Oversee sales, service, credit controls, financial and compliance standards, and operational performance of the branch
- Directly manage platform staff, including career development, performance management and recognition
- Manage day-to-day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers
- Deliver on sales volumes and revenue targets in branch as agreed with District Manager
- Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales calls with Small business and commercial partners
- Develop and maintain profitable partnerships with other lines of business, such as Human Resources, Branch Business Managers, Assistant Branch Managers, Relationship Bankers, etc.
- Demonstrate company values – “Excellence” and “Do the Right Thing”, while supporting branch-based change management efforts
- In de novo markets, make additional efforts to generate branch traffic

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of Banking or Sales experience

- 1 year of Management or Supervisory experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Wed, 15 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Columbia-BRANCH-MANAGER-Greater-Washington-DC-Market-Job-WA-98118/2598117/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Columbia-BRANCH-MANAGER-Greater-Washington-DC-Market-Job-WA-98118/2598117/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One is seeking a multi-faceted leader with excellent business acumen to build an efficient sales team that consistently delivers exceptional customer service to a particular market. As a Branch Manager, you will demonstrate a wide range of skills and serve as the face of Capital One in your branch’s local community. You will develop and implement retail banking strategies, as well as establish and execute strategic planning goals. The Branch Manager is responsible for overseeing daily operations, sales metrics, and ultimately driving the success of the branch.

Responsibilities:
- Champion a customer centric culture and own service level and operational excellence for the branch
- Implement the region’s human resource strategy, while cultivating a solid team through consistent coaching and guidance
- Oversee sales, service, credit controls, financial and compliance standards, and operational performance of the branch
- Directly manage platform staff, including career development, performance management and recognition
- Manage day-to-day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers
- Deliver on sales volumes and revenue targets in branch as agreed with District Manager
- Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales calls with Small business and commercial partners
- Develop and maintain profitable partnerships with other lines of business, such as Human Resources, Branch Business Managers, Assistant Branch Managers, Relationship Bankers, etc.
- Demonstrate company values – “Excellence” and “Do the Right Thing”, while supporting branch-based change management efforts
- In de novo markets, make additional efforts to generate branch traffic
- Prospect both businesses and consumers both in person and on the phone
- Possess ability to network effectively
- Ability to be active in the community
- Strong ability to build relationships, have sales conversations, and successfully grow a book of business
- Understand the needs of a New Branch and the fact you must build business
- Ability to create, drive, and own a business plan
- Keep staff motivated and engaged in growing the New Branch
- Attend additional training when on-boarding to better equip for success

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of Banking or Sales experience

- 1 year of Management or Supervisory experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington-Wash DC-Pennsylvania Avenue (19184)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Wed, 01 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Washington-Branch-Manager%2C-Northwest-DC-Area-Job-DC-20001/2577254/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Washington-Branch-Manager%2C-Northwest-DC-Area-Job-DC-20001/2577254/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we strive to create a world class experience for our customers. Often our local bank branches are the face of Capital One to the community. As a Branch Manager II you have the opportunity to lead and develop a team of associates within a defined banking branch. You are a role model in the community and responsible for maintaining Capital One’s high standard of customer service and excellence within the community by building deep relationships and delivering an exceptional customer experience.

Creativity and innovation is an asset within Capital One as you will be charged with developing and implementing retail banking strategies within your branch. You are the leader for sales and service; responsible for expense, operations, and credit controls; an advocate for community leadership; a partner in human resource management; and a role model for meeting financial and compliance standards within your branch. Collaboration is a key to success within Capital One so you will need to develop and maintain profitable partnerships with other lines of business within Capital One.

Responsibilities:
- Lead a branch with a size criterion of $50MM-$90MM combined loans and deposits; and/or 20% deposit accounts (DDA); and/or $1.5MM-$3.5MM contribution dollars; and 10-14 FTE compliment.
- Staff and Lead sales, service, and operational performance of branches
- Act as a Role model for Capital One’s Values: Excellence and Do the Right Thing while supporting branch based change management efforts
- Deliver on sales volumes and revenue targets in branch as agreed with District Manager
- Collaborate with Branch Business Manager as appropriate
- Lead the branch team
- Manage day-to-day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers
- Directly manage platform staff, including career development, performance management and recognition
- In branches without an Assistant Branch Manager, directly manage the branch teller staff
- Serve as a community leader for the bank
- Champion a customer centric culture and own customer experience in the branch
- Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales call with Small business and commercial partners as appropriate
- In de novo markets, make additional efforts to generate branch traffic
- Ownership for service levels and operational excellence in branch
- Ultimate accountability for risk and compliance for branch
- Implement and advocate the regions human resource strategy

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of Banking or Sales experience
- 1 year of Management experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sat, 04 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Columbia-BRANCH-MANAGER-II-Greater-Washington-DC-Market-Job-WA-98118/2581533/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Columbia-BRANCH-MANAGER-II-Greater-Washington-DC-Market-Job-WA-98118/2581533/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
Develop and implement retail banking strategies within a geographic trade area. Oversees sales and service; expense, operations, and credit controls; community leadership; human resource management; and meeting financial and compliance standards. Deepen the existing relationships and deliver exceptional customer experience. Responsible for some business related activities. Develop and maintain profitable partnerships with other lines of business. Responsible for developing short and long term strategic planning goals for assigned area. Develop an efficient sales team through consistent coaching and behaviors.

Responsibilities:
- Branch size criteria includes $50MM-$90MM combined loans and deposits; and/or 20% DDA; and/or $1.5MM-$3,5MM contribution dollars; and 10-14 FTE compliment.
- Staff and Lead sales, service, and operational performance of branches
- Role model Excellence and Do the Right Thing while supporting branch based change management efforts
- Deliver on sales volumes and revenue targets in branch as agreed with District Manager
- Partner with Branch Business Manager as appropriate
- Lead the branch team
- Manage day-to-day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers
- Directly manage platform staff, including career development, performance management and recognition
- In branches without an Assistant Branch Manager, directly manage the branch teller staff
- Serve as a community leader for the bank
- Champion a customer centric culture and own customer experience in the branch

- Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales call with Small business and commercial partners as appropriate
- In de novo markets, make additional efforts to generate branch traffic
- Ownership for service levels and operational excellence in branch
- Ultimate ownership for risk and compliance for branch
- Implement the regions human resource strategy

Qualifications
1 year of Sales experienceBasic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of Banking or Sales experience
- 1 year of Management experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-Bowie-Prince Georges-CollingtonPl (17132)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Tue, 21 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Bowie-BRANCH-MANAGER-II-MarylandEastern-Shore-Job-MD-20715/2348274/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Bowie-BRANCH-MANAGER-II-MarylandEastern-Shore-Job-MD-20715/2348274/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
Develop and implement retail banking strategies within a geographic trade area. Oversees sales and service; expense, operations, and credit controls; community leadership; human resource management; and meeting financial and compliance standards. Deepen the existing relationships and deliver exceptional customer experience. Responsible for some business related activities. Develop and maintain profitable partnerships with other lines of business. Responsible for developing short and long term strategic planning goals for assigned area. Develop an efficient sales team through consistent coaching and behaviors.

Responsibilities:
- Branch size criteria includes $50MM combined loans and deposits; and/or 20% DDA; and/or $1.5MM contribution dollars; and 10 FTE compliment
- Staff and Lead sales, service, and operational performance of branches
- Role model Excellence and Do the Right Thing while supporting branch based change management efforts
- Deliver on sales volumes and revenue targets in branch as agreed with District Manager
- Partner with Branch Business Manager as appropriate
- Lead the branch team
- Manage day-to-day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers
- Directly manage platform staff, including career development, performance management and recognition
- In branches without an Assistant Branch Manager, directly manage the branch teller staff
- Serve as a community leader for the bank
- Champion a customer centric culture and own customer experience in the branch

- Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales call with Small business and commercial partners as appropriate
- In de novo markets, make additional efforts to generate branch traffic
- Ownership for service levels and operational excellence in branch
- Ultimate ownership for risk and compliance for branch
- Implement the regions human resource strategy

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification
- 1 year of Banking or Sales experience

- 1 year of Management or Supervisory experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-Silver Spring-Montgomery-Silver Spring (17004)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sat, 18 May 2013 05:31:00 GMThttp://capitalone.jobs2web.com/job/Silver-Spring-BRANCH-MANAGER-Silver-Spring%2C-MD-Market-Job-MD-20901/2438363/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Silver-Spring-BRANCH-MANAGER-Silver-Spring%2C-MD-Market-Job-MD-20901/2438363/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Are you an innovative banking leader looking to join a financial services maverick? As a District Manager II, you will lead a team of world class branches striving to provide a top notch customer experience while re-inventing the banking experience into a Hassle Free environment! You will make it your mission to develop and implement retail banking strategies that will elevate your branches brand within a specific geographic trade area. You are the leader for sales and service; responsible for expense, operations, and credit controls; an advocate for community leadership; a partner in human resource management; and a role model for meeting financial and compliance standards within your district.

Responsibilities
- District size criteria include more than 10 branches and/or greater than $600MM in total deposits.
- Expand, implement and lead ground- breaking retail banking strategies within the district
- Torch Bearer for company values of Excellence and Do the Right Thing while supporting branch based change management efforts
- Deliver on sales volumes and revenue targets in the district as agreed with Regional Executive
- Manage branch real estate strategy for the district
- Execute Bank initiatives in the district
- Monitor competitor activities and programs, and identify product, marketing and other opportunities to share with Regional Executive
- Collaborate with Branch Business Managers and Branch Business Area Manager as applicable
- Manage and inspire branch network associates in the district, including career development, performance management and recognition
- Lead with focus on sales and service, including GROWTH and show coaching of Branch Managers and Relationship Bankers 4 days per week
- Develop district wide talent planning process
- Serve as resource for product expertise in district
- Service and sell to clients via escalations or complex sales referred by Branch Managers, and participate in sales calls with Small Business or Commercial partners as appropriate
- Act as a community leader for the bank
- Champion a customer centric culture across district
- Own service levels and operational excellence in the district
- Manage risk and compliance for branches in the district

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 5 years of Retail Banking and/or Business banking
- 5 years of management and/or coaching experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Thu, 02 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Columbia-DISTRICT-MANAGER-Greater-DC-Market-Job-WA-98118/2528988/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Columbia-DISTRICT-MANAGER-Greater-DC-Market-Job-WA-98118/2528988/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One is seeking a multi-faceted leader with excellent business acumen to build an efficient sales team that consistently delivers exceptional customer service to a particular market. As a Branch Manager, you will demonstrate a wide range of skills and serve as the face of Capital One in your branch’s local community. You will develop and implement retail banking strategies, as well as establish and execute strategic planning goals. The Branch Manager is responsible for overseeing daily operations, sales metrics, and ultimately driving the success of the branch.

Responsibilities:
- Champion a customer centric culture and own service level and operational excellence for the branch
- Implement the region’s human resource strategy, while cultivating a solid team through consistent coaching and guidance
- Oversee sales, service, credit controls, financial and compliance standards, and operational performance of the branch
- Directly manage platform staff, including career development, performance management and recognition
- Manage day-to-day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers
- Deliver on sales volumes and revenue targets in branch as agreed with District Manager
- Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales calls with Small business and commercial partners
- Develop and maintain profitable partnerships with other lines of business, such as Human Resources, Branch Business Managers, Assistant Branch Managers, Relationship Bankers, etc.
- Demonstrate company values – “Excellence” and “Do the Right Thing”, while supporting branch-based change management efforts
- In de novo markets, make additional efforts to generate branch traffic

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of Banking or Sales experience

- 1 year of Management or Supervisory experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-College Park-Prince Georges-College Park (17137)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Tue, 30 Apr 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/College-Park-BRANCH-MANAGER-College-Park-Job-MD-20740/2572611/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/College-Park-BRANCH-MANAGER-College-Park-Job-MD-20740/2572611/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One is seeking a multi-faceted leader with excellent business acumen to build an efficient sales team that consistently delivers exceptional customer service to a particular market. As a Branch Manager, you will demonstrate a wide range of skills and serve as the face of Capital One in your branch’s local community. You will develop and implement retail banking strategies, as well as establish and execute strategic planning goals. The Branch Manager is responsible for overseeing daily operations, sales metrics, and ultimately driving the success of the branch.

Responsibilities:
- Champion a customer centric culture and own service level and operational excellence for the branch
- Implement the region’s human resource strategy, while cultivating a solid team through consistent coaching and guidance
- Oversee sales, service, credit controls, financial and compliance standards, and operational performance of the branch
- Directly manage platform staff, including career development, performance management and recognition
- Manage day-to-day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers
- Deliver on sales volumes and revenue targets in branch as agreed with District Manager
- Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales calls with Small business and commercial partners
- Develop and maintain profitable partnerships with other lines of business, such as Human Resources, Branch Business Managers, Assistant Branch Managers, Relationship Bankers, etc.
- Demonstrate company values – “Excellence” and “Do the Right Thing”, while supporting branch-based change management efforts
- In de novo markets, make additional efforts to generate branch traffic

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of Banking or Sales experience

- 1 year of Management or Supervisory experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Virginia-Arlington-Arlington-Rosslyn (12159)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Fri, 24 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Arlington-BRANCH-MANAGER-Rosslyn-Job-VA-22201/2616484/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Arlington-BRANCH-MANAGER-Rosslyn-Job-VA-22201/2616484/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we strive to create a world class experience for our customers. Often our local bank branches are the face of Capital One to the community. As a Branch Manager II you have the opportunity to lead and develop a team of associates within a defined banking branch. You are a role model in the community and responsible for maintaining Capital One’s high standard of customer service and excellence within the community by building deep relationships and delivering an exceptional customer experience.

Creativity and innovation is an asset within Capital One as you will be charged with developing and implementing retail banking strategies within your branch. You are the leader for sales and service; responsible for expense, operations, and credit controls; an advocate for community leadership; a partner in human resource management; and a role model for meeting financial and compliance standards within your branch. Collaboration is a key to success within Capital One so you will need to develop and maintain profitable partnerships with other lines of business within Capital One.

Responsibilities:
- Lead a branch with a size criterion of $50MM-$90MM combined loans and deposits; and/or 20% deposit accounts (DDA); and/or $1.5MM-$3.5MM contribution dollars; and 10-14 FTE compliment.
- Staff and Lead sales, service, and operational performance of branches
- Act as a Role model for Capital One’s Values: Excellence and Do the Right Thing while supporting branch based change management efforts
- Deliver on sales volumes and revenue targets in branch as agreed with District Manager
- Collaborate with Branch Business Manager as appropriate
- Lead the branch team
- Manage day-to-day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers
- Directly manage platform staff, including career development, performance management and recognition
- In branches without an Assistant Branch Manager, directly manage the branch teller staff
- Serve as a community leader for the bank
- Champion a customer centric culture and own customer experience in the branch
- Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales call with Small business and commercial partners as appropriate
- In de novo markets, make additional efforts to generate branch traffic
- Ownership for service levels and operational excellence in branch
- Ultimate accountability for risk and compliance for branch
- Implement and advocate the regions human resource strategy

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of Banking or Sales experience
- 1 year of Management experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-Bethesda-Montgomery-Magruder House (17008)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Wed, 15 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Bethesda-BRANCH-MANAGER-II-Magruder-House-Job-MD-20810/2598100/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Bethesda-BRANCH-MANAGER-II-Magruder-House-Job-MD-20810/2598100/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
Under general supervision, the incumbent must successfully be able to advise clients in investment concepts in a bank environment. The Financial Consultant must meet production goals that are reviewed on a monthly basis. This individual must hold FINRA Series 7, 63 and 65/66 as well as state approved Life and Health Insurance licenses. The position requires a person who is diligent and consistent with relevant regulatory guidelines, including but not limited to those of FINRA, the SEC and state insurance departments. The position requires a person who is highly motivated and client-focused. The incumbent works with non-licensed bank associates, licensed bank associates, Branch Management and bank customers.

Responsibilities:
- Meets or exceeds production goals and recurring revenue targets.
- Attends Branch, District and Regional and Investment meetings.
- Conducts and facilitates all branch investment related advisor training for Licensed Bank Associates and Financial Representatives.
- Delivers training and assists with the development of profiling techniques and service procedures and provides mentoring/coaching to Financial Consultant I associates, Licensed Bank Associates, and Financial Representatives in the assigned Branches.
- Develops and implements strategies to prospect for new clients.
- Meets daily with existing and potential investment clients.
- Attends ongoing product training sessions.
- Maintains effective and productive working relationships with Branch personnel, Bank Management and Investment Management.
- Promotes professionalism and maintains excellent client relations at all times.
- Effectively communicates investment concepts to existing and prospective clients, as well as non-licensed and Licensed Bank Associates.
- Submits required investment paperwork, reports and/or documents within specified time frames.
- Maintains the confidentiality of sensitive information
- Accountable for all follow-up on any Missing Documentation reports.
- Adheres to all internal and external audit and compliance requirements.
- Ensures adherence by all Licensed Bank Associates and Financial Representatives in the assigned Branches.
- Follows all policies and procedures outlined in the Capital One Financial Advisors procedure Manuals.
- Performs any other related duties as assigned.

Qualifications
Basic Qualifications:
- FINRA Series 7, 63 and 65/66 licenses
- State-approved Life and Health Insurance licenses
- High School Diploma, GED or Equivalent Certification
- 5 years of financial advisor experience
- 3 years of financial services administration

Fingerprinting required based on SEC Regulations for this position upon the first day of employment.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Sales
Primary Location: United States-District of Columbia-Washington-Wash DC-McPherson Square (19166)
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Tue, 21 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Washington-Senior-Financial-Consultant-III-Washington%2C-D_C_-Job-DC-20001/2180453/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Washington-Senior-Financial-Consultant-III-Washington%2C-D_C_-Job-DC-20001/2180453/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Do you have a passion for providing stellar, personalized service to each and every customer you serve? If you want to play a crucial role in meeting the needs of Capital One’s Small Business customers, then we have the role for you! This is an opportunity to champion a customer centric culture within one of Capital One’s branches. In this role, you will cultivate new relationships and maintain strong associations with small business clients. You will be responsible for driving sales results for your branch’s small business segment, while providing onsite superior services and subject matter expertise to your clientele.

Responsibilities:
- Manage the branch’s current book of business, as well as seek new business customers with annual sales of $2mm
- Develop and maintain valuable partnerships with Branch Manager, Relationship Banker and other lines of business.
- Deliver on sales volumes and revenue targets as agreed with Branch Business Area Manager
- Monitor competitor activities and programs, and identify product, marketing and other opportunities to share with Branch Business Area Manager
- Ensure desired business customer experience in branch, including personally opening accounts for business customers
- Act as small business expert within the branch, including training of Relationship Bankers as needed
- Leverage appointments and referrals to work with business customers primarily in the branch and actively cross-sell products
- Actively update business profile as well as business owner's personal profile using needs-based selling
- Schedule and conduct appointments with warm prospects
- Review current business customer base with Branch Manager and develop plans to meet customers
- Accountable for the execution of risk management/compliance protocols in the sales process
- Attend monthly check in meetings with the Branch Manager, District Manager, Business Banker or Private Banker to review partnership and discuss servicing, referrals and pending prospects

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 2 years of experience in banking
- 3 years of sales management experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Business and Commercial Banking
Primary Location: United States-Maryland-Beltsville-Prince Georges-Beltsville (17067)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Wed, 15 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Beltsville-Small-Business-Banker-PG-North-Job-MD-20704/2550209/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Beltsville-Small-Business-Banker-PG-North-Job-MD-20704/2550209/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Do you have a passion for providing stellar, personalized service to each and every customer you serve? If you want to play a crucial role in meeting the needs of Capital One’s Small Business customers, then we have the role for you! This is an opportunity to champion a customer centric culture within one of Capital One’s branches. In this role, you will cultivate new relationships and maintain strong associations with small business clients. You will be responsible for driving sales results for your branch’s small business segment, while providing onsite superior services and subject matter expertise to your clientele.

Responsibilities:
- Manage the branch’s current book of business, as well as seek new business customers with annual sales of $2mm
- Develop and maintain valuable partnerships with Branch Manager, Relationship Banker and other lines of business.
- Deliver on sales volumes and revenue targets as agreed with Branch Business Area Manager
- Monitor competitor activities and programs, and identify product, marketing and other opportunities to share with Branch Business Area Manager
- Ensure desired business customer experience in branch, including personally opening accounts for business customers
- Act as small business expert within the branch, including training of Relationship Bankers as needed
- Leverage appointments and referrals to work with business customers primarily in the branch and actively cross-sell products
- Actively update business profile as well as business owner's personal profile using needs-based selling
- Schedule and conduct appointments with warm prospects
- Review current business customer base with Branch Manager and develop plans to meet customers
- Accountable for the execution of risk management/compliance protocols in the sales process
- Attend monthly check in meetings with the Branch Manager, District Manager, Business Banker or Private Banker to review partnership and discuss servicing, referrals and pending prospects

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 2 years of experience in banking
- 3 years of sales management experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Business and Commercial Banking
Primary Location: United States-Maryland-Rockville-Montgomery-King Farm (17189)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 24 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Rockville-Small-Business-Banker-Rockville%2C-MD-Job-MD-20847/2616399/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Rockville-Small-Business-Banker-Rockville%2C-MD-Job-MD-20847/2616399/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
As a Lead Teller at Capital One, you’ll have the ability to use your leadership skills and teller experience to perform a vital role in our branch operations. Capital One is passionate about creating an exceptional customer experience – as a Lead Teller, you will lead a dynamic Teller team in championing our company values of Excellence and Do the Right Thing – every customer, every time. Your excellent people skills will allow you to cultivate customer relationships and initiate referrals, partnering with our Relationship Bankers to cross-sell bank products and services. You will work closely with the Branch Manager to develop and grow your team.

Responsibilities include:
- Compliance: Ensure adherence to policies and procedures and that regulatory compliance standards are met by all staff. Complete required audits and reconciliations of consignment items and general ledger tickets. Conduct audits of tellers, vaults, ATMs and currency dispensers.

- Coaching: Work with Teller team to meet customer service expectations. Demonstrate successful referral practices. Mentor team and help resolve customer issues. Give direction and feedback to others to increase their knowledge and performance.

- Training: Direct onboarding of new Tellers. Conduct training sessions for staff on new policies, products and procedures.

- Execution: Deliver on branch customer service standards. Complete complex transactions and demonstrate mastery of Teller application transactions and processing Teller operations. Own responsibility of Teller line workflow, cash management and controls and assist other Tellers with accuracy in cash handling and balancing.

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of Retail Banking experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Sun, 19 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Columbia-Lead-Teller-Washington-DC-Job-WA-98118/2605378/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Columbia-Lead-Teller-Washington-DC-Job-WA-98118/2605378/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
The Relationship Banker is responsible for direct selling of our consumer and small business products/services to existing and new customers using the GAIN Model. Develops and deepens relationships by servicing and selling consumer and small business products to new and existing customers. Responsible for referring customers to other lines of business such as Capital One Financial Advisors, Private Banking, Small Business and Commercial banking as appropriate. Must maintain and acquire knowledge of complete line of products and services offered at the bank. Perform related duties as required to achieve branch goals.

Responsibilities:
- Meets with prospects and customers through outbound calling efforts, Teller referrals and branch referrals to specialist areas such as Investments, Private Client Group, Small Business, etc to discuss and sell banking products.
- Uses needs-based assessment tools to analyze and determine customer needs. Recommends and sells appropriate solutions (consumer and business) both in person and on the telephone.
- Uses the GAIN Model to uncover customer needs using open-ended questions
- Maintains a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs.
- Researches and answers customer inquiries and requests regarding accounts, products, rates and services.
- Coordinates and leads any training and sales meetings as requested.
- During down-time, deepen customer relationships as directed(e.g. working the lobby/teller line or outbound calling)
- Service Small business customers as needed and sell to branch-managed businesses when no Branch Business Manager is available
- Refer larger Small Business and Commercial opportunities as identified during profiling to Branch Business Manager or Branch Manager
- Attend Bank @ Work appointments and fulfill on accounts opened there as appropriate • Champion a customer centric culture
- Maintain job proficiency and certification
- Assists in business development/calling efforts as requested. Attends business receptions and outside customer functions as requested.
- Performs servicing duties: greets customers/prospects in the lobby and on the phone, researches customer inquiries, orders checks and/or debit cards, returns phone calls, accepts and forwards wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities.
- Ensures all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.

Qualifications
Basic Qualifications

- High School Diploma, GED or Equivalent Certification

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington-Wash DC-1700 K Street (19259)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Tue, 21 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Washington-RELATIONSHIP-BANKER-I-Job-DC-20001/2235927/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Washington-RELATIONSHIP-BANKER-I-Job-DC-20001/2235927/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
The Relationship Banker is responsible for direct selling of our consumer and small business products/services to existing and new customers using the GAIN Model. Develops and deepens relationships by servicing and selling consumer and small business products to new and existing customers. Responsible for referring customers to other lines of business such as Capital One Financial Advisors, Private Banking, Small Business and Commercial banking as appropriate. Must maintain and acquire knowledge of complete line of products and services offered at the bank. Perform related duties as required to achieve branch goals.

Responsibilities:
- Meets with prospects and customers through outbound calling efforts, Teller referrals and branch referrals to specialist areas such as Investments, Private Client Group, Small Business, etc to discuss and sell banking products.
- Uses needs-based assessment tools to analyze and determine customer needs. Recommends and sells appropriate solutions (consumer and business) both in person and on the telephone.
- Uses the GAIN Model to uncover customer needs using open-ended questions
- Maintains a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs.
- Researches and answers customer inquiries and requests regarding accounts, products, rates and services.
- Coordinates and leads any training and sales meetings as requested.
- During down-time, deepen customer relationships as directed(e.g. working the lobby/teller line or outbound calling)
- Service Small business customers as needed and sell to branch-managed businesses when no Branch Business Manager is available
- Refer larger Small Business and Commercial opportunities as identified during profiling to Branch Business Manager or Branch Manager
- Attend Bank @ Work appointments and fulfill on accounts opened there as appropriate • Champion a customer centric culture
- Maintain job proficiency and certification
- Assists in business development/calling efforts as requested. Attends business receptions and outside customer functions as requested.
- Performs servicing duties: greets customers/prospects in the lobby and on the phone, researches customer inquiries, orders checks and/or debit cards, returns phone calls, accepts and forwards wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities.
- Ensures all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.

Qualifications
Basic Qualifications

- High School Diploma, GED or Equivalent Certification

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington-Wash DC-Spring Valley (19051)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Tue, 21 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Washington-RELATIONSHIP-BANKER-I-Spring-Valley-Job-DC-20001/2285665/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Washington-RELATIONSHIP-BANKER-I-Spring-Valley-Job-DC-20001/2285665/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
The Relationship Banker is responsible for direct selling of our consumer and small business products/services to existing and new customers using the GAIN Model. Develops and deepens relationships by servicing and selling consumer and small business products to new and existing customers. Responsible for referring customers to other lines of business such as Capital One Financial Advisors, Private Banking, Small Business and Commercial banking as appropriate. Must maintain and acquire knowledge of complete line of products and services offered at the bank. Perform related duties as required to achieve branch goals.

Responsibilities:
- Meets with prospects and customers through outbound calling efforts, Teller referrals and branch referrals to specialist areas such as Investments, Private Client Group, Small Business, etc to discuss and sell banking products.
- Uses needs-based assessment tools to analyze and determine customer needs. Recommends and sells appropriate solutions (consumer and business) both in person and on the telephone.
- Uses the GAIN Model to uncover customer needs using open-ended questions
- Maintains a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs.
- Researches and answers customer inquiries and requests regarding accounts, products, rates and services.
- Coordinates and leads any training and sales meetings as requested.
- During down-time, deepen customer relationships as directed(e.g. working the lobby/teller line or outbound calling)
- Service Small business customers as needed and sell to branch-managed businesses when no Branch Business Manager is available
- Refer larger Small Business and Commercial opportunities as identified during profiling to Branch Business Manager or Branch Manager
- Attend Bank @ Work appointments and fulfill on accounts opened there as appropriate • Champion a customer centric culture
- Maintain job proficiency and certification
- Assists in business development/calling efforts as requested. Attends business receptions and outside customer functions as requested.
- Performs servicing duties: greets customers/prospects in the lobby and on the phone, researches customer inquiries, orders checks and/or debit cards, returns phone calls, accepts and forwards wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities.
- Ensures all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.

Qualifications
Basic Qualifications

- High School Diploma, GED or Equivalent Certification

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.
J2W:CB2

J2W:MON

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington-Wash DC-Mt Vernon Triangle (19864)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Mon, 29 Apr 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Washington-RELATIONSHIP-BANKER-I-Mt_-Vernon-Triangle-Job-DC-20001/2409653/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Washington-RELATIONSHIP-BANKER-I-Mt_-Vernon-Triangle-Job-DC-20001/2409653/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
The Relationship Banker is responsible for direct selling of our consumer and small business products/services to existing and new customers using the GAIN Model. Develops and deepens relationships by servicing and selling consumer and small business products to new and existing customers. Responsible for referring customers to other lines of business such as Capital One Financial Advisors, Private Banking, Small Business and Commercial banking as appropriate. Must maintain and acquire knowledge of complete line of products and services offered at the bank. Perform related duties as required to achieve branch goals.

Responsibilities:
- Meets with prospects and customers through outbound calling efforts, Teller referrals and branch referrals to specialist areas such as Investments, Private Client Group, Small Business, etc to discuss and sell banking products.
- Uses needs-based assessment tools to analyze and determine customer needs. Recommends and sells appropriate solutions (consumer and business) both in person and on the telephone.
- Uses the GAIN Model to uncover customer needs using open-ended questions
- Maintains a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs.
- Researches and answers customer inquiries and requests regarding accounts, products, rates and services.
- Coordinates and leads any training and sales meetings as requested.
- During down-time, deepen customer relationships as directed(e.g. working the lobby/teller line or outbound calling)
- Service Small business customers as needed and sell to branch-managed businesses when no Branch Business Manager is available
- Refer larger Small Business and Commercial opportunities as identified during profiling to Branch Business Manager or Branch Manager
- Attend Bank @ Work appointments and fulfill on accounts opened there as appropriate • Champion a customer centric culture
- Maintain job proficiency and certification
- Assists in business development/calling efforts as requested. Attends business receptions and outside customer functions as requested.
- Performs servicing duties: greets customers/prospects in the lobby and on the phone, researches customer inquiries, orders checks and/or debit cards, returns phone calls, accepts and forwards wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities.
- Ensures all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.

Qualifications
Basic Qualifications

- High School Diploma, GED or Equivalent Certification

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.
J2W:CB2

J2W:MON

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington-Wash DC-901 New York Avenue (19257)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Tue, 07 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Washington-RELATIONSHIP-BANKER-I-901-New-York-Avenue-Job-DC-20001/2421679/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Washington-RELATIONSHIP-BANKER-I-901-New-York-Avenue-Job-DC-20001/2421679/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we are passionate about providing an exceptional customer experience while helping our personal and small business clients achieve their financial goals. As a Relationship Banker, you’ll have the opportunity to use your love of working with people, sales abilities and product knowledge to play a vital role in our customer’s banking experience. You’ll partner with other branch associates to provide innovative solutions for our customers.

We’re looking for smart, ambitious and talented professionals to develop relationships, consult with clients and analyze which products and services best meet their needs. Join us and collaborate with other creative and goal-oriented team members in an environment where you can achieve your full potential.

Responsibilities:
- Leverage referrals and other lead generation techniques (e.g., community outreach) to identify new prospects and cross-selling opportunities with current clients
- Conduct discussions with prospects to understand background and identify needs; clearly communicate potential solutions
- Maintain a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs
- Perform servicing duties: greet customers/prospects in the lobby and on the phone, research customer inquiries, orders checks and/or debit cards, return phone calls, accept and forward wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities
- Cultivate partnerships with specialist areas such as Financial Advisors, Small Business and Private Banking to obtain and provide qualified referrals
- Ensure all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations
- Strong ability to build relationships and have sales conversations, recognizing most visitors will not be clients
- Must be able to assist branch manager in executing business plan
- Strong preference that RB will be active in the community
- Denovo RB will be more active in outbound calling to businesses and consumers
- Based on staffing, may need to teller as required
- Will be asked to participate in additional training

Qualifications
Basic Qualifications:

- High School Diploma, GED or Equivalent Certification or military experience

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington-Wash DC-Pennsylvania Avenue (19184)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 24 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Washington-Relationship-Banker%2C-Downtown-DC-Area-Job-DC-20001/2616423/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Washington-Relationship-Banker%2C-Downtown-DC-Area-Job-DC-20001/2616423/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS