http://capitalone.jobs2web.com/feeds/Process-Improvement-Toronto-ON-jobs/ Custom RSS Feed for Process-Improvement-Toronto-ON-jobs Fri, 24 May 2013 06:43:15 GMT en-us http://capitalone.jobs2web.com/feeds/Process-Improvement-Toronto-ON-jobs/ 720
Description
Support growth and improve the quality and efficiency of Capital One customers’ Online Servicing experiences.

Capital One is expanding the breadth of services and channels available for customers to more comprehensively and efficiently manage their finances online. This is an opportunity to be part of the ongoing evolution of digital services at a top ten financial institution. As part of Capital One’s Digital Operations Team, the process manager will be responsible for designing well-managed business processes that provide a sustainable, quality customer experience for new Online and Mobile capabilities, and driving continuous process improvements for existing functions and processes

We are seeking a dedicated, disciplined, process professional who excels in a team environment. This person will have excellent communication skills, attention to detail, and have the ability to adapt to change quickly. The ability to influence up is key to success in this position. This is an excellent opportunity to continue your career in the field of Process Management.

Responsibilities:
Lead critical process design and improvement projects for internal and external clients
Serve as subject matter expert and lead process work streams for cross functional projects
Develop and maintain regular reporting, performance metrics, and status reports for key initiatives
Monitor process performance, identify trends and produce reports on results
Apply qualitative and quantitative lean/six sigma tools and methods
Develop risk assessments, performance metrics, controls to mitigate risks, and monitor processes to assure peak performance
Integrate with agile delivery teams to ensure operational readiness of new releases

Be a champion of change for improvement
Communicate effectively at all levels

Qualifications
Basic Qualifications:
? Bachelors Degree
? 1 Year experience in process management
? 1 year experience in Six Sigma and/or Lean methodologies

Preferred Qualifications:
? Bachelors Degree
? Project Management experience
? Six Sigma and/or Lean certification
? 2 Years experience in process management and design
? 2 Years experience in project management

Job: Project and Process Management
Primary Location: United States-Virginia-Richmond-Richmond-West Creek 6 (12076)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sat, 27 Apr 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Mettawa-Application-Developer-%28CRS%29-%28USA%29-Job-IL-60045/2520848/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Mettawa-Application-Developer-%28CRS%29-%28USA%29-Job-IL-60045/2520848/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

As a Manager of Process Management, you will lead a team of process managers in delivering flawlessly executed processes that improve business efficiency and drive results. You will create and modify processes while collaborating with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line. You will monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity. You will educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each and every time.

Responsibilities of this role may include:

- Creating and validating processes
- Designing and producing metrics used to measure efficiency and effectiveness
- Driving process improvements aligned with desired customer outcomes
- Analyzing, identifying, and correcting data issues with systems used or owned by a department
- Providing subject matter expertise on processes when representing the department in projects and other meetings
- Managing and leading a high performing team of associates

We are seeking dedicated, disciplined, process professionals who excel in a team environment and are experts in process improvement. This individual will have demonstrated that they can improve company processes in the past, resulting in saving time and resources for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of process improvement projects.

Qualifications
Basic Qualifications:

- Bachelors Degree or military experience
- 2 years of experience in Process management
- 2 years of experience in Relationship management

Preferred Qualifications:

- Masters Degree in Business Management, Process Management, Project Management, Risk Management, Communications, Computer Science or Information Systems
- Process Management (i.e. LEAN, Six Sigma), Compliance (i.e. CRCM, CIPP, etc.), Business Process Management
- 5 years of experience in Process management
- 5 years of experience in People management
- 5 years of experience in Complex problem solving
- 5 years of experience in Relationship management

Job: Project and Process Management
Primary Location: United States-Texas-Plano-DFW-Plano People Center Bldg 4 (31064)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Sat, 11 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Plano-Manager%2C-Process-Management-Job-TX-75023/2545354/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Plano-Manager%2C-Process-Management-Job-TX-75023/2545354/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work.

As a Principal Associate, Process Manager at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each and every time. The Process Manager Associate will play a key role in delivering processes that impact the company’s bottom line. In this position you will contribute immediately while leveraging process management skills.

Responsibilities:
- Leading and owning oversight of process improvement work and collaborating with teammates on initiatives
- Collecting data and information and using analytics and reporting to provide transparency to senior leadership and executives
- Identify and implement process improvements driving issue resolution/risk mitigation activities
- Tracking and resolving process breakdowns
- Understanding customers’ needs of the process and driving process improvements
- Developing and maintaining formal process documentation including procedures and process flow diagrams
- Acting as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions
- Lead a small team of three associates

We are seeking dedicated, disciplined, process professionals who excel in a team environment. This person will have excellent communication skills, attention to detail, and have the ability to adapt to change quickly. The ability to influence up is key to success in this position. This is an excellent opportunity to continue your career in the field of process management and leadership.

Qualifications
Basic Qualifications:
- High School Diploma, GED or equivalent or Military experience
- At least 3 years of experience in process or project management
- Proficiency in MS Office

Preferred Qualifications:
- Bachelor’s Degree
- Lean, Agile, Six Sigma, Business Process Management, or Project management certification
- At least 5 years of experience in process management or project management
- At least 2 years of experience in people management
- At least 2 years of experience in communicating across all department levels and building relationships across the organization

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Florida-Tampa-Tampa - Renaissance Center V (42006)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Wed, 15 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/New-York-Business-Systems-Consultant-CommoditiesDerivatives-%28USA%29-Job-NY/2487857/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/New-York-Business-Systems-Consultant-CommoditiesDerivatives-%28USA%29-Job-NY/2487857/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work.

As a Principal Associate, Process Manager at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each and every time. The Process Manager Associate will play a key role in delivering processes that impact the company’s bottom line. In this position you will contribute immediately while leveraging process management skills.

Responsibilities:
- Leading and owning oversight of process improvement work and collaborating with teammates on initiatives
- Collecting data and information and using analytics and reporting to provide transparency to senior leadership and executives
- Identify and implement process improvements driving issue resolution/risk mitigation activities
- Tracking and resolving process breakdowns
- Understanding customers’ needs of the process and driving process improvements
- Developing and maintaining formal process documentation including procedures and process flow diagrams
- Acting as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions
- Lead a small team of three associates

We are seeking dedicated, disciplined, process professionals who excel in a team environment. This person will have excellent communication skills, attention to detail, and have the ability to adapt to change quickly. The ability to influence up is key to success in this position. This is an excellent opportunity to continue your career in the field of process management and leadership.

Qualifications
Basic Qualifications:
- High School Diploma, GED or equivalent or Military experience
- At least 3 years of experience in process or project management
- Proficiency in MS Office

Preferred Qualifications:
- Bachelor’s Degree
- Lean, Agile, Six Sigma, Business Process Management, or Project management certification
- At least 5 years of experience in process management or project management
- At least 2 years of experience in people management
- At least 2 years of experience in communicating across all department levels and building relationships across the organization

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Florida-Tampa-Tampa - Renaissance Center V (42006)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Thu, 23 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Tampa-Principal-Associate%2C-Process-Manager-Job-FL-33601/2565482/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Tampa-Principal-Associate%2C-Process-Manager-Job-FL-33601/2565482/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work.

As a Principal Associate, Process Manager at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each and every time. The Process Manager Associate will play a key role in delivering processes that impact the company’s bottom line. In this position you will contribute immediately while leveraging process management skills.

Responsibilities:
- Leading and owning oversight of process improvement work and collaborating with teammates on initiatives
- Collecting data and information and using analytics and reporting to provide transparency to senior leadership and executives
- Identify and implement process improvements driving issue resolution/risk mitigation activities
- Tracking and resolving process breakdowns
- Understanding customers’ needs of the process and driving process improvements
- Developing and maintaining formal process documentation including procedures and process flow diagrams
- Acting as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions
- Lead a small team of three associates

We are seeking dedicated, disciplined, process professionals who excel in a team environment. This person will have excellent communication skills, attention to detail, and have the ability to adapt to change quickly. The ability to influence up is key to success in this position. This is an excellent opportunity to continue your career in the field of process management and leadership.

Qualifications
Basic Qualifications:
- High School Diploma, GED or equivalent or Military experience
- At least 3 years of experience in process or project management
- Proficiency in MS Office

Preferred Qualifications:
- Bachelor’s Degree
- Lean, Agile, Six Sigma, Business Process Management, or Project management certification
- At least 5 years of experience in process management or project management
- At least 2 years of experience in people management
- At least 2 years of experience in communicating across all department levels and building relationships across the organization

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Florida-Tampa-Tampa - Renaissance Center V (42006)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Tue, 30 Apr 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Thibodaux-Business-Banker-Thibodaux%2C-Louisiana-Job-LA-70301/2572601/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Thibodaux-Business-Banker-Thibodaux%2C-Louisiana-Job-LA-70301/2572601/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Overview:

The Marketing Operations team is responsible for ensuring that our Customer Acquisitions processes are well managed and for developing and deploying process improvement initiatives.

The successful candidate will manage the Application booking and decisioning process and Planning and Prioritization process for Customer Acquisitions. The role will support the key value of “execute with excellence” to ensure that various business strategies are implemented in a timely and efficient manner with the highest quality.

Responsibilities:
- Ensure that the acquisition processes are managed on time and with quality
- Identify operational breakdowns and drive permanent corrective action
- Drive continuous improvement using process excellence framework
- Remove complexity and drive waste reduction where possible
- Create and review process metrics on an ongoing basis and take appropriate actions where necessary
- Ensure accurate process documentation is kept
- Create awareness of the acquisition processes across corporation and act as a subject matter expert for the line of business
- Develop and maintain relationships with

Qualifications
Required Qualifications:
- 7 years experience in a Process Management/Process Engineering role
- Strong analytical & problem-solving skills
- Excellent communication, interpersonal and relationship building skills
- Organizational skills with ability to handle multiple tasks at one time
- Ability to influence at all levels of the organization
- Attention to detail and passion about quality
- Strong understanding and working experience applying at least one of the following: Business Process Management (BPM), Six Sigma, Lean
- University degree in related field

Preferred Qualifications:
- University degree in Engineering or Business Administration
- Previous Financial Industry experience and knowledge of the credit card industry
- Some travel may be required.

If you have visited our website and need an accommodation to pursue employment opportunities with Capital One, please contact Recruiting at 1-800-304-9102 to leave us a message

Job: Project and Process Management
Primary Location: Canada-Ontario-North York-Canada-North American Center (93006)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 17 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/North-York-Process-Manager-Customer-Acquisition-Job-ON/2555221/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/North-York-Process-Manager-Customer-Acquisition-Job-ON/2555221/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

Summary:
Assume direct ownership of routine accounting or data process flow or manage small team of associates. Interpret & manipulate financial data related to owned process. Identify issues, track & make alternative resolution suggestions for matters concerning owned process. Develop strong relationships with peers external to owned process. Display technically proficiency on subjects (accounting or analytical) related to owned process. Understand interrelationship of owned process within larger process. Demonstrate written and verbal communication skills.
Responsibilities:
- Oversee specific accounting functions
-Manage processes
-Manage projects
-Perform ad hoc requests

Qualifications
Required Qualifications:
- Bachelors degree
- 2 years process management or process engineering experience
- Experience communicating and influencing both peers and higher levels
- Demonstrated ability to work independently and successfully on daily operations and improvement projects

-Supervising a team of individuals in an accounting department or similar audit experience
-Accounting
-Process management

-CPA

Job: Project and Process Management
Primary Location: Canada-Ontario-North York-Canada-North American Center (93006)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Thu, 23 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/North-York-Accounting-Operations-Process-Manager-Job-ON/2507502/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/North-York-Accounting-Operations-Process-Manager-Job-ON/2507502/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
The Director of Project and Process Management of Direct Bank Operations will support a digital/mobile bank environment. This individual is responsible for assisting the business with planning and implementation of all new initiatives and process improvement efforts within Direct Bank Operations. This person will have a team of 6 who support approximately 260 associates within the department. This position works closely with the line of business, vendors and IT department to ensure thorough business requirements are written and IT development and QA testing are performed. This person will lead the team to work collaboratively to achieve development goals.

The ideal candidate will have a proven track record of improving company processes resulting in saving time and resources for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of process improvement projects.

Responsibilities:
- Manage a project tracking system to track initiatives
- Create and maintain project progress reports and spreadsheets to track initiatives Analyze results after the initiatives have been in production to determine effectiveness and action steps.
- Monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity.
- Lead a team to drive complex process improvement initiatives
- Provide support to cross-functional, multi-disciplined operations/implementation teams in launching initiatives and driving innovation.
- Identify opportunities for enhancements and assist with implementing process improvements to achieve process excellence.
- Design, develop, and manage process initiatives in a complex dynamic environment, revising needs to meet changing requirements
- Partner with cross-functional departments to provide strategic and tactical thought partnership to effectively drive results
- Work with legal and compliance to obtain necessary approval of requirements.
- Work with the business to review policies and procedures and business process maps to support the initiatives.
- Build relationships and collaborate with key stakeholders to ensure delivery of commitments
- Serve as subject matter expert on process improvement initiatives by maintaining and increasing knowledge in the field project management and process improvements through coursework, seminars, workshops, conferences and professional contacts.
- Provide consistent and thorough job knowledge training for the staff.
- Manage internal budgets.
- Ensure key performance targets are met or exceeded.
- Assume other such duties as assigned.

Qualifications
Basic Qualifications:
- Bachelor's Degree
- 5 years experience in a People Management role
- 3 years experience in Process/Project Management

Preferred Qualifications:
- Masters or graduate degree
- 5+ years in Process/Project Management
- Process or Project Management Certifications (Lean, Agile, Six Sigma)
- Inspirational leadership and vision
- Superior change management experience with multiple stakeholders across a large multi-product digital/mobile banking organization
- Demonstrated ability to achieve efficiencies through process improvements.
- Effectively communicate and influence partners across the company and across multiple levels of the organization.
- Technology Savvy

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Operations
Primary Location: United States-Delaware-Wilmington-New Castle-Wilmington Plaza (18222)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 03 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/New-York-Syndication-Port-Specialist-II-%28USA%29-Job-NY/2464591/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/New-York-Syndication-Port-Specialist-II-%28USA%29-Job-NY/2464591/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

The Digital Alerts team is looking for a Process Manager to support a critical process in the Digital space – Enterprise Alert Delivery. As a Process Manager (Principal Associate) at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each and every time. The Process Manager Associate will play a key role in delivering processes that impact the company’s bottom line. In this position you will contribute immediately while strengthening your process management best practices.

Responsibilities:

Serves as a subject matter expert on the Enterprise Alert Operations process. Partners with lines of business and internal teams to develop and oversee the Alert delivery process quality, improvements and related new process development. Develops and manages process monitoring, metrics and controls. Identifies trends and opportunities for process improvements, determines how to solve and implements solution. Assists in the development of mitigation plans and monitors the progression of findings against their mitigation plans to ensure timely closure. Document & manage processes (monitoring, metrics, controls)

- Identify and implement process improvements * - Produce and report process health reports and process control effectiveness

- - Serve as subject matter expert to outside resources and facilitate education and training

- - Design and manage an email alert continuous improvement plan

- - Support supporting business process improvement projects

- - Drives risks and issues migration activities; status reporting; contingency planning; issue resolution

- - May lead a team and/or direct others on projects

We are seeking dedicated, disciplined, process professionals who excel in a team environment. This person will have excellent communication skills, attention to detail, and have the ability to adapt to change quickly. The ability to influence up is key to success in this position. This is an excellent opportunity to continue your career in the field of Process Management.

Qualifications
Basic Qualifications:
Bachelors Degree or Military Experience

2 Years of process management experience
1 Year of project management experience
1 year of experience in Relationship management

Preferred Qualifications:
Masters Degree in Business, Marketing or Business Administration (MBA)
Lean, Agile, Six Sigma, or Business Process Management certification.
1 year of experience in Compliance or Risk Management
3+ years of experience in Process Management
2 years of experience in Relationship management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Virginia-Richmond-Richmond-West Creek 6 (12076)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sat, 04 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/BRANCH-MANAGER-Greater-Fairfax-Market-Job/2581540/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/BRANCH-MANAGER-Greater-Fairfax-Market-Job/2581540/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

The Digital Alerts team is looking for a Process Manager to support a critical process in the Digital space – Enterprise Alert Delivery. As a Process Manager (Principal Associate) at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each and every time. The Process Manager Associate will play a key role in delivering processes that impact the company’s bottom line. In this position you will contribute immediately while strengthening your process management best practices.

Responsibilities:

Serves as a subject matter expert on the Enterprise Alert Operations process. Partners with lines of business and internal teams to develop and oversee the Alert delivery process quality, improvements and related new process development. Develops and manages process monitoring, metrics and controls. Identifies trends and opportunities for process improvements, determines how to solve and implements solution. Assists in the development of mitigation plans and monitors the progression of findings against their mitigation plans to ensure timely closure. Document & manage processes (monitoring, metrics, controls)

- Identify and implement process improvements * - Produce and report process health reports and process control effectiveness

- - Serve as subject matter expert to outside resources and facilitate education and training

- - Design and manage an email alert continuous improvement plan

- - Support supporting business process improvement projects

- - Drives risks and issues migration activities; status reporting; contingency planning; issue resolution

- - May lead a team and/or direct others on projects

We are seeking dedicated, disciplined, process professionals who excel in a team environment. This person will have excellent communication skills, attention to detail, and have the ability to adapt to change quickly. The ability to influence up is key to success in this position. This is an excellent opportunity to continue your career in the field of Process Management.

Qualifications
Basic Qualifications:
Bachelors Degree or Military Experience

2 Years of process management experience
1 Year of project management experience
1 year of experience in Relationship management

Preferred Qualifications:
Masters Degree in Business, Marketing or Business Administration (MBA)
Lean, Agile, Six Sigma, or Business Process Management certification.
1 year of experience in Compliance or Risk Management
3+ years of experience in Process Management
2 years of experience in Relationship management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Virginia-Richmond-Richmond-West Creek 6 (12076)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Fri, 10 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Richmond-Principal-Process-Manager-Job-VA-23173/2590967/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Richmond-Principal-Process-Manager-Job-VA-23173/2590967/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

The Digital Alerts team is looking for a Process Manager to support a critical process in the Digital space – Enterprise Alert Delivery. As a Process Manager (Principal Associate) at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each and every time. The Process Manager Associate will play a key role in delivering processes that impact the company’s bottom line. In this position you will contribute immediately while strengthening your process management best practices.

Responsibilities:

Serves as a subject matter expert on the Enterprise Alert Operations process. Partners with lines of business and internal teams to develop and oversee the Alert delivery process quality, improvements and related new process development. Develops and manages process monitoring, metrics and controls. Identifies trends and opportunities for process improvements, determines how to solve and implements solution. Assists in the development of mitigation plans and monitors the progression of findings against their mitigation plans to ensure timely closure. Document & manage processes (monitoring, metrics, controls)

- Identify and implement process improvements * - Produce and report process health reports and process control effectiveness

- - Serve as subject matter expert to outside resources and facilitate education and training

- - Design and manage an email alert continuous improvement plan

- - Support supporting business process improvement projects

- - Drives risks and issues migration activities; status reporting; contingency planning; issue resolution

- - May lead a team and/or direct others on projects

We are seeking dedicated, disciplined, process professionals who excel in a team environment. This person will have excellent communication skills, attention to detail, and have the ability to adapt to change quickly. The ability to influence up is key to success in this position. This is an excellent opportunity to continue your career in the field of Process Management.

Qualifications
Basic Qualifications:
Bachelors Degree or Military Experience

2 Years of process management experience
1 Year of project management experience
1 year of experience in Relationship management

Preferred Qualifications:
Masters Degree in Business, Marketing or Business Administration (MBA)
Lean, Agile, Six Sigma, or Business Process Management certification.
1 year of experience in Compliance or Risk Management
3+ years of experience in Process Management
2 years of experience in Relationship management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Virginia-Richmond-Richmond-West Creek 6 (12076)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Wed, 15 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Bayside-DISTRICT-MANAGER-II-%28USA%29-Queens%2C-New-York-Job-NY-11359/2598096/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Bayside-DISTRICT-MANAGER-II-%28USA%29-Queens%2C-New-York-Job-NY-11359/2598096/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
You have the skills. You possess the drive. What you need is a place where you're given immediate responsibility. The opportunity to make real-world impact. At Capital One, we provide credit cards to customers fitted to their specific needs. Our entrepreneurial spirit and drive to stand out in the industry has led us to become a Fortune 500 company and one of the top 50 employers in the GTA. And its here that you’ll find a fast-paced, teamwork-oriented environment that values your collaborative and analytical abilities

Overview

The Anti Money Laundering (AML) Know Your Customer (KYC) team is responsible for ensuring that our AML-KYC processes are robust and that the Canadian Business complies with AML Regulations. The successful candidate will manage key processes with a focus on end-to-end process execution and the development and implementation of process improvements. As an AML KYC expert you will balance our core values of Do the Right Thing and Excellence by simultaneously influencing strategic decisions and ensuring absolute quality across our AML KYC processes.

Responsibilities:

- Ensure that AML KYC processes are designed and implemented in compliance with AML Regulations

- Identify, communicate and remediate process breakdowns

- Create and Deliver reporting on process health and effectiveness to Senior Leadership Team

- Collaborate with various departments to develop and execute effective processes

- Analyze, identify, document, present and implement process improvements, focusing on process optimization and Customer Experience

Qualifications
Required Qualifications:

- 5 - 7 years experience in a Process Management/Process Engineering role

- Strong analytical & problem-solving skills

- Excellent communication, interpersonal and relationship building skills

- Effective at communicating with various levels of leadership

- Organizational skills with ability to handle multiple tasks at one time

- Attention to detail and passion for quality

- University degree in a related field

Preferred Qualifications:

- University degree in Business Administration, Marketing or Engineering

- Previous Financial Industry experience and knowledge of the credit card industry

- Previous experience managing regulatory, risk or legal processes

- Strong understanding and working experience applying at least one of the following: Business Process Management (BPM), Lean, Six Sigma

- Some travel may be required

Job: Project and Process Management
Primary Location: Canada-Ontario-North York-Canada-North American Center (93006)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 17 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Toronto-Process-Manager-AML-Job-ON/2374315/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Toronto-Process-Manager-AML-Job-ON/2374315/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
The Company:
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

The Role:
As a Process Manager (Associate, Senior Associate, Principal Associate) at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each and every time. The Process Manager Associate will play a key role in delivering processes that impact the company’s bottom line. In this position you will contribute immediately while strengthening your process management best practices.

Responsibilities:
- Leading and owning oversight of smaller process improvement work and collaborating with teammates on larger initiatives
- Collecting data and information and using analytics and reporting to provide transparency to senior leadership and executives
- Identify and implement process improvements driving issue resolution/risk mitigation activities
- Tracking and resolving process breakdowns
- Understanding customers’ needs of the process and driving process improvements
- Developing and maintaining formal process documentation including procedures and process flow diagrams
- Acting as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions
- May lead a team and/or direct others on projects

The Person:
We are seeking dedicated, disciplined, process professionals who excel in a team environment. This person will have excellent communication skills, attention to detail, and have the ability to adapt to change quickly. The ability to influence up is key to success in this position. This is an excellent opportunity to continue your career in the field of Process Management.

Qualifications
Basic Qualifications:
- At least a High School Diploma, GED or Equivalent Certification or Military Experience
- At least 1 Year of process management experience

- At least 2 Years of ATM Experience

Preferred Qualifications:
- Bachelors Degree
- Lean, Agile, Six Sigma, Business Process Management, or Project management certification
- 1 year of experience in Compliance or Risk Management
- 2 years of experience in Process Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Virginia-Glen Allen-Richmond-Liberty Plaza II (12018)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sat, 04 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Glen-Allen-Principal-Process-Manager-Job-VA-23058/2581526/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Glen-Allen-Principal-Process-Manager-Job-VA-23058/2581526/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
The Company:
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

The Role:
As a Process Manager (Associate, Senior Associate, Principal Associate) at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each and every time. The Process Manager Associate will play a key role in delivering processes that impact the company’s bottom line. In this position you will contribute immediately while strengthening your process management best practices.

Responsibilities:
- Leading and owning oversight of smaller process improvement work and collaborating with teammates on larger initiatives
- Collecting data and information and using analytics and reporting to provide transparency to senior leadership and executives
- Identify and implement process improvements driving issue resolution/risk mitigation activities
- Tracking and resolving process breakdowns
- Understanding customers’ needs of the process and driving process improvements
- Developing and maintaining formal process documentation including procedures and process flow diagrams
- Acting as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions
- May lead a team and/or direct others on projects

The Person:
We are seeking dedicated, disciplined, process professionals who excel in a team environment. This person will have excellent communication skills, attention to detail, and have the ability to adapt to change quickly. The ability to influence up is key to success in this position. This is an excellent opportunity to continue your career in the field of Process Management.

Qualifications
Basic Qualifications:
- At least a High School Diploma, GED or Equivalent Certification or Military Experience
- At least 1 Year of process management experience

- At least 2 Years of ATM Experience

Preferred Qualifications:
- Bachelors Degree
- Lean, Agile, Six Sigma, Business Process Management, or Project management certification
- 1 year of experience in Compliance or Risk Management
- 2 years of experience in Process Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Virginia-Glen Allen-Richmond-Liberty Plaza II (12018)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Fri, 10 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/McLean-Manager%2C-CRA-Compliance-Job-VA-22101/2590958/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/McLean-Manager%2C-CRA-Compliance-Job-VA-22101/2590958/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Senior Operations Analyst

Senior Operations Analyst position with Capital One Services II LLC in Tigard, OR; Multiple positions available:

- Structure, model, and analyze econometric data to assess operational performance, establish goals, deliver forecast and metrics reports, and make recommendations for business process improvements and issue resolution.
- Define data requirements, gather and validate information, and formulate and apply quantitative models to process data applying judgment and statistical tests.
- Deliver forecast and metrics reports. Investigate operations process issues and make recommendations to use data modeling to develop new strategies and improve business performance and utilize knowledge of mathematical modeling and business process management tools such as Six Sigma, Lean, Agile, or similar to perform quantitative and qualitative data analysis and build business process management cases.
- Communicate and present data to management by developing reports.

Qualifications
The position requires a Master’s degree or foreign equivalent in Economics, Finance, Engineering, Mathematics, Science, Business Administration, Information Technology or a related quantitative analytical field. Must have the following skill set through formal education or work experience: quantitative and qualitative data analysis; data modeling; developing reports; business process management tools such as Six Sigma, Lean, Agile, or similar.

Must pass company’s assessment.

Job: Quantitative Analytics
Primary Location: United States-Oregon-Tigard-Oregon-Tigard CCB (52051)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Thu, 16 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Tigard-Sr_-Operations-Analyst-%28USA%29-Job-OR-97223/2552529/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Tigard-Sr_-Operations-Analyst-%28USA%29-Job-OR-97223/2552529/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Global Finance is seeking a motivated and high performing associate to provide support for the Global Finance Project Management Office. Provide day to day oversight of a key PMO processes. Responsible for collecting data, measuring performance and reporting process performance to senior leadership and executives. Develops and maintain formal process documentation including procedures and process flow diagrams. Acts as a subject matter expert to effectively partner within Global Finance and external Enterprise PMO’s to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions.

Responsibilities:
- Planning objectives/required actions to complete a project or process redesign effort (evaluating solutions and resources, assessing current state)
- Responsible for process infrastructure and centralized oversight. Identifies and implements process improvements and drives issue resolution/risk mitigation activities
- Documenting processes (creating project reports, presentations, business cases, metrics and diagrams)
- Managing, tracking and reporting on the PMO intake process
- Meeting with key stakeholders or performers required to complete the work
- Administrative tasks (responding to e-mails, phone calls, and general inquiries)
- Facilitate meetings
- Training and development

Qualifications
Basic Qualifications:
- High School Diploma, GED or Military Experience
- 1 year of experience in Process Management
- 2 years of experience in MS Office
- 1 year of experience in Relationship management

- Advanced Microsoft Excel skills (proficient in pivot tables, queries and vlookups)
- Excellent oral and writing skills
- Proficient Microsoft PowerPoint skills

Preferred Qualifications:
- Bachelors Degree
- Lean, Agile, Six Sigma, Business Process Management, or Project management certification.
- 1 year of experience in Compliance or Risk Management
- 2 years of experience in Process Management
- 2 years of experience in Relationship management
- 1 year of experience in Project Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Virginia-Richmond-Richmond-West Creek 5 (12075)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Tue, 14 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Las-Vegas-Senior-Data-Analyst-%28USA%29-Job-NV-89044/2433491/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Las-Vegas-Senior-Data-Analyst-%28USA%29-Job-NV-89044/2433491/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Global Finance is seeking a motivated and high performing associate to provide support for the Global Finance Project Management Office. Provide day to day oversight of a key PMO processes. Responsible for collecting data, measuring performance and reporting process performance to senior leadership and executives. Develops and maintain formal process documentation including procedures and process flow diagrams. Acts as a subject matter expert to effectively partner within Global Finance and external Enterprise PMO’s to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions.

Responsibilities:
- Planning objectives/required actions to complete a project or process redesign effort (evaluating solutions and resources, assessing current state)
- Responsible for process infrastructure and centralized oversight. Identifies and implements process improvements and drives issue resolution/risk mitigation activities
- Documenting processes (creating project reports, presentations, business cases, metrics and diagrams)
- Managing, tracking and reporting on the PMO intake process
- Meeting with key stakeholders or performers required to complete the work
- Administrative tasks (responding to e-mails, phone calls, and general inquiries)
- Facilitate meetings
- Training and development

Qualifications
Basic Qualifications:
- High School Diploma, GED or Military Experience
- 1 year of experience in Process Management
- 2 years of experience in MS Office
- 1 year of experience in Relationship management

- Advanced Microsoft Excel skills (proficient in pivot tables, queries and vlookups)
- Excellent oral and writing skills
- Proficient Microsoft PowerPoint skills

Preferred Qualifications:
- Bachelors Degree
- Lean, Agile, Six Sigma, Business Process Management, or Project management certification.
- 1 year of experience in Compliance or Risk Management
- 2 years of experience in Process Management
- 2 years of experience in Relationship management
- 1 year of experience in Project Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Virginia-Richmond-Richmond-West Creek 5 (12075)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Mon, 20 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Richmond-Sr_-Process-Analyst-Job-VA-23173/2443448/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Richmond-Sr_-Process-Analyst-Job-VA-23173/2443448/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

You and Capital One – Better. Together.

Capital One is actively recruiting for Process Engineers with strong influencing skills to effectively drive project / program efforts, including strong communication and partnership skills for interacting and communicating with key stakeholders to manage, inform and influence outcomes. These Process Engineers will:

- Drive process improvement efforts throughout the Commercial business

- Coach process owners and process managers to become well-managed

- Work with business partners to create and implement process designs in new, cross-functional initiatives

- Leverage process engineering expertise to uncover, diagnose and solve business problems

- Partner with business teams to create those solutions and implement improvements

- Develop and use process metrics to monitor key performance and process indicators

- Maintain key process documentation and support Commercial’s corporate Process Excellence requirements

- Create and deliver presentations to mid-senior level management on process metrics, improvement goals and results

Qualifications
Basic Qualifications:

- Bachelors Degree in either Finance, Accounting, Business, Engineering, Mathematics or Statistics

- At least 6 years of experience in operations, customer service, sales, and/or business support within Commercial Banking, Capital Markets and/or Wealth Management

Preferred Qualifications:

- Master's Degree in Business Administration, Accounting, Management, Engineering, or Economics

- 6 years of experience in either process engineering or business process management

- 6 years of experience using Lean and/or Six Sigma techniques to solve business problems

- 4 years of experience in an Internal Consulting role

- Lean or Six Sigma certification

- People management experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Virginia-Glen Allen-Richmond-North Shore II (12046)

Other Locations:United States-New York-New York-Mid Manh-90 Park Ave Br 862 (22862), United States-Louisiana-New Orleans-Greater NO-Place St Charles (37701), United States-Texas-Houston-Houston-Westheimer Br 762 (31762), United States-Louisiana-Baton Rouge-Baton Rouge-Main Office Br 60 (37060), United States-Maryland-Bethesda-Montgomery-Bethesda Metro Cntr (17049), United States-Texas-Plano-DFW-Plano People Center Bldg 1 (31061), United States-Texas-Dallas-DFW-Plaza of the Americas (31012), United States-Virginia-McLean-Northern VA-McLean Campus (19050)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Sat, 04 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/New-York-Investment-Officer%2C-Wealth-&-Asset-Management-Job-NY/2240804/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/New-York-Investment-Officer%2C-Wealth-&-Asset-Management-Job-NY/2240804/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

You and Capital One – Better. Together.

Capital One is actively recruiting for Process Engineers with strong influencing skills to effectively drive project / program efforts, including strong communication and partnership skills for interacting and communicating with key stakeholders to manage, inform and influence outcomes. These Process Engineers will:

- Drive process improvement efforts throughout the Commercial business

- Coach process owners and process managers to become well-managed

- Work with business partners to create and implement process designs in new, cross-functional initiatives

- Leverage process engineering expertise to uncover, diagnose and solve business problems

- Partner with business teams to create those solutions and implement improvements

- Develop and use process metrics to monitor key performance and process indicators

- Maintain key process documentation and support Commercial’s corporate Process Excellence requirements

- Create and deliver presentations to mid-senior level management on process metrics, improvement goals and results

Qualifications
Basic Qualifications:

- Bachelors Degree in either Finance, Accounting, Business, Engineering, Mathematics or Statistics

- At least 2 years of experience in operations, customer service, sales, and/or business support within Commercial Banking, Capital Markets and/or Wealth Management

Preferred Qualifications:

- 2 years of experience in either process engineering or business process management

- 3 years of experience using Lean and/or Six Sigma techniques to solve business problems

- 1 years of experience in an Internal Consulting role

- Lean or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Virginia-Glen Allen-Richmond-North Shore II (12046)

Other Locations:United States-New York-New York-Mid Manh-90 Park Ave Br 862 (22862), United States-Louisiana-New Orleans-Greater NO-Place St Charles (37701), United States-Texas-Houston-Houston-Westheimer Br 762 (31762), United States-Louisiana-Baton Rouge-Baton Rouge-Main Office Br 60 (37060), United States-Maryland-Bethesda-Montgomery-Bethesda Metro Cntr (17049), United States-Texas-Plano-DFW-Plano People Center Bldg 1 (31061), United States-Texas-Dallas-DFW-Plaza of the Americas (31012), United States-Virginia-McLean-Northern VA-McLean Campus (19050)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Tue, 21 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Laurel-CC-SR_-UNIT-MGR-%28BANK%29-Job-MD-20707/2395997/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Laurel-CC-SR_-UNIT-MGR-%28BANK%29-Job-MD-20707/2395997/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

You and Capital One – Better. Together.

Capital One is actively recruiting for Process Engineers with strong influencing skills to effectively drive project / program efforts, including strong communication and partnership skills for interacting and communicating with key stakeholders to manage, inform and influence outcomes. These Process Engineers will:

- Drive process improvement efforts throughout the Commercial business

- Coach process owners and process managers to become well-managed

- Work with business partners to create and implement process designs in new, cross-functional initiatives

- Leverage process engineering expertise to uncover, diagnose and solve business problems

- Partner with business teams to create those solutions and implement improvements

- Develop and use process metrics to monitor key performance and process indicators

- Maintain key process documentation and support Commercial’s corporate Process Excellence requirements

- Create and deliver presentations to mid-senior level management on process metrics, improvement goals and results

Qualifications
Basic Qualifications:

- Bachelors Degree in either Finance, Accounting, Business, Engineering, Mathematics or Statistics

- At least 6 years of experience in operations, customer service, sales, and/or business support within Commercial Banking, Capital Markets and/or Wealth Management

Preferred Qualifications:

- Master's Degree in Business Administration, Accounting, Management, Engineering, or Economics

- 6 years of experience in either process engineering or business process management

- 6 years of experience using Lean and/or Six Sigma techniques to solve business problems

- 4 years of experience in an Internal Consulting role

- Lean or Six Sigma certification

- People management experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Virginia-Glen Allen-Richmond-North Shore II (12046)

Other Locations:United States-New York-New York-Mid Manh-90 Park Ave Br 862 (22862), United States-Louisiana-New Orleans-Greater NO-Place St Charles (37701), United States-Texas-Houston-Houston-Westheimer Br 762 (31762), United States-Louisiana-Baton Rouge-Baton Rouge-Main Office Br 60 (37060), United States-Maryland-Bethesda-Montgomery-Bethesda Metro Cntr (17049), United States-Texas-Plano-DFW-Plano People Center Bldg 1 (31061), United States-Texas-Dallas-DFW-Plaza of the Americas (31012), United States-Virginia-McLean-Northern VA-McLean Campus (19050)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Tue, 21 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Mettawa-Data-Modeler-Job-IL-60045/2396004/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Mettawa-Data-Modeler-Job-IL-60045/2396004/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS