<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom">
	<channel>
		
		<title>Capital One - Custom Search art-director-Richmond-VA-jobs</title>
		<link>http://capitalone.jobs2web.com/feeds/art-director-Richmond-VA-jobs/</link>
		<description>Custom RSS Feed for art-director-Richmond-VA-jobs</description>
		<lastBuildDate>Sun, 19 May 2013 23:01:45 GMT</lastBuildDate>
		<language>en-us</language>
		<image>
			<url></url>
			<title><![CDATA[Capital One - Custom Search art-director-Richmond-VA-jobs]]></title>
			<link>http://capitalone.jobs2web.com/feeds/art-director-Richmond-VA-jobs/</link>
		</image>
		<ttl>720</ttl>
<item><title>Web Creative Director (USA) Job (Vienna, VA, US)</title><description><![CDATA[Web Creative Director (USA)-735557<br/><br/><b>Description</b><br/>At Capital One, you will have the rare opportunity to develop consumer experiences and interfaces across a variety of social web, mobile, and emerging digital payment concepts. You will be part of a highly dynamic and multi-disciplinary team to validate hypotheses and new product concepts. You will work with Product and Engineering teams to create beautiful interfaces that facilitate what users want to do, and delight them along the way. You will conceptualize and design original ideas that bring simplicity and ease of use to complex design issues of how millions of people interact with their money.<br/><br/>Despite being humble and modest about your skills, are you are a talented designer that knows the web inside and out. Do you have ideas spilling out of your head for design simplifications, improvements, and additions to every new app you download. Your design work is clean, focused, and inspiring to others. If this sounds like you, the Web Creative Director role at Capital One is the job for you!<br/><br/><b>Responsibilities:</b><br/>- Translate requirements into concepts and elegant user experience design<br/>- Drive visual direction and strategy for prototyping and pilot efforts.<br/>- Create interaction models, user task flows, screen designs, and UI details that promote ease of use and optimize the user experience<br/>- Develop and maintain design wireframes, mockups, and specifications<br/>- Visualize complex sets of data in ways that are easy to comprehend<br/>- Perform market research and coordinate in house usability studies<br/><br/><b>Qualifications</b><br/>Basic Qualifications:<br/>- Bachelors Degree or military experience<br/>- 5 Years experience in Online art direction, design, development, usability and marketing<br/>- 2 Years experience in Web content and web design and development packages (Web 2.0, Adobe Photoshop, Illustrator, Flash, DreamWeaver, HTML, CSS, JavaScript)<br/>- 2 Years experience in Client management - relationship building with internal and external partners<br/>- 5 Years experience in Direct management of creative teams (i.e. designers, copywriters and developers) as well as cross-functional work groups<br/>- 5 Years experience in Presenting ideas/concepts to mid and upper management stakeholders<br/><br/>Preferred Qualifications:<br/>- Bachelors Degree in Design, Web development or Business<br/>- 10 Years experience in Online art direction, design, development, usability and marketing<br/>- 5 Years experience in Web content and web design and development packages (Web 2.0, Adobe Photoshop, Illustrator, Flash, DreamWeaver, HTML, CSS, JavaScript)<br/>- 5 Years experience in Client management - relationship building with internal and external partners<br/>- 10 Years experience in Direct management of creative teams (i.e. designers, copywriters and developers) as well as cross-functional work groups<br/><br/>- 5 Years experience in Presenting ideas/concepts to mid and upper management stakeholders<br/><br/>At this time, Capital One will not sponsor a new applicant for employment authorization for this position.<br/><br/>No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.<br/>J2W:LI<br/><br/><b>Job</b>: Strategy and Planning<br/><b>Primary Location</b>: United States-Virginia-Vienna-Fairfax Co-Towers Crescent (12066)<br/><b>Schedule</b>: Full-time<br/><b>Travel</b>: Yes, 10 % of the Time<br/><b><br/>Job Posting</b>: <br/><b>Unposting Date</b>:]]></description><pubDate>Sat, 11 May 2013 02:59:00 GMT</pubDate><link>http://capitalone.jobs2web.com/job/Vienna-Web-Creative-Director-%28USA%29-Job-VA-22027/2545344/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://capitalone.jobs2web.com/job/Vienna-Web-Creative-Director-%28USA%29-Job-VA-22027/2545344/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item>
<item><title>Creative Director/ Head of Design Job (Vienna, VA, US)</title><description><![CDATA[Creative Director/ Head of Design-736286<br/><br/><b>Description</b><br/>Capital One is seeking a Creative Director/Head of Design. The right candidate will have the energy and vision to inspire, the experience to lead, and the ability to manage both the Digital Customer Experience creative team and develop creative direction and deliverables for Capital One&#8217;s digital servicing experience. The Creative Director will be responsible for directing all phases of the creative process and establishing design direction and guidelines. This is a hands-on position that requires both leadership and strong contribution to the projects on a daily basis. The Creative Director is actively involved and participates in creative work; developing and building a model to effectively and efficiently center web design around the customer to engage through our digital channels and using the latest in technologies design techniques.<br/><br/>Essential Knowledge and Skills:<br/><br/>As Creative Director/Head of Design, you drive the design; encouraging team members to seek innovation and perfection. Partnered with the Digital Customer Experience team, you will build and also lead a multi-disciplinary team of Designers, Information Architects, and Prototype Developers. This leadership is about more than the project itself; it&#8217;s about getting the best from each individual so that they are engaged and thriving in a creative environment. The creative director is a talented hands-on designer with the ability to invent thoughtful, viable and unexpected creative solutions. You examine all aspects of a design problem and provide elegant solutions while maintaining a beautiful and usable aesthetic that supports the brand. You have extensive experience representing the creative team and its work to others. The creative director must be clear and articulate in presenting the team's ideas and work, but also act as the product&#8217;s most vocal champion to the creative team. The creative director is the catalyst that mixes ideas, pushes concepts, and finds the best way to meet the project needs with sophisticated design. The creative director will mentor team members to ensure high quality work across the entire group.  In a nutshell, you collaborate and mentor in order to create amazing work.<br/><br/>Core <b>Responsibilities:</b><br/><br/>- Act as the experience champion and maintain brand equities while exploring and evolving the brand voice/look/feel<br/><br/>- Mentor and support team members; understanding their strengths and weaknesses and<br/>recommending projects and training to help them develop; recommend promotions and growth opportunities; Experiment with new tools and techniques to improve our work. Recruit and hire additional team members as needed.<br/><br/>- O<br/><br/>versee the work produced by the creative team, and help designers produce superior creative work that meets project objectives, brand standards, and usability best practices - lead by example<br/>- Uphold quality standards of all creative deliverables<br/>- Responsible for future and current development of Capital One servicing experience conventions and standards<br/>- Hands on creative direction to Designers<br/>- Creative thinker that must have flexibility, good judgment and attention to detail<br/>- Understand and work within project parameters: project goals and requirements,  user experience, technical constraints, as well as budget and schedule<br/>- Lead multiple projects; oversee planning, concept development, design and implementation; assign tasks and monitor progress<br/>- Lead the creative team to define the visual customer experience for existing and new site applications that establish and adhere to site conventions and standards. Develop creative concepts and manage through production a wide range of projects, including: functional prototypes, HTML web site graphics, banners, flash animations, etc.<br/>- Collaborate closely with the Digital Product Management team  to define goals and objectives for the visual designs. Work effectively across departments to understand business needs and to manage the delivery of final assets.<br/>- Work with your team to create detailed visual specifications (mockups, specifications) that support both the branding goals and the usability goals for the site. Work with usability engineers to gather data on the designs and iterate.<br/><br/>- Interact effectively with all levels of management and staff<br/><br/>Requirements:<br/><br/>10-15 years of creative/art direction experience and with exceptional conceptual design skills and requires 4+ years experience in leading design teams of 5 or more. A vision for big picture design ideas, blended with detail orientation, and an obsession for consistency. You must lead brainstorms and group wide high-concept meetings to develop innovative designs. Is self-directed and can lead the creative team to produce work that meets high standards. Knowledgeable of best practices of all major best of breed web-based interfaces. Able to justify all design decisions based business goals, user needs, and brand relevance rather than aesthetics. Can articulate and present to executive staff the rationale and foundation for creative design. Even if you can&#8217;t write a lick of code, you need to be conversant in the constraints and limitations of web technologies. We expect you to innovate and push the envelope, but we also expect that you will always produce technically feasible design as well, on time and on budget. We seek designers who are well versed in all applications for the creation of graphic design for the Internet. These may include, but are not limited to: Adobe Creative Suite and have an understanding of the basics of HTML and the requirements that HTML places upon design. Has an outstanding professional demeanor that inspires staff and peers. Strong verbal and written communication skills. Excellent problem-solving skills and judgment. Has experience working as a creative lead at an ad agency, web design firm, online company or a design shop. Degree in Graphic Design or related field must have online portfolio required for consideration. Experience in both Mac and PC platforms.<br/><br/><b>Qualifications</b><br/>Basic Qualifications:<br/>- Bachelors Degree<br/>- 7 Years experience in web design & usability<br/>- 5 Years experience in managing direct and indirect teams of associates to deliver goals and objectives<br/>- 3 years experience working with digital agencies<br/><br/>Preferred Qualifications:<br/>- Bachelors Degree in Business Management or Marketing<br/>- 10 Years experience in web design & usability<br/>- Experience with mobile and social media design<br/>- Experience with web design across a variety of industries (financial services, retail, consumer goods)<br/><br/>At this time, Capital One will not sponsor a new applicant for employment authorization for this position.<br/><br/>Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.<br/><br/><b>Job</b>: Project and Process Management<br/><b>Primary Location</b>: United States-Virginia-Vienna-Fairfax Co-Towers Crescent (12066)<br/><b>Schedule</b>: Full-time<br/><b>Travel</b>: Yes, 10 % of the Time<br/><b><br/>Job Posting</b>: <br/><b>Unposting Date</b>:]]></description><pubDate>Fri, 17 May 2013 03:00:00 GMT</pubDate><link>http://capitalone.jobs2web.com/job/Vienna-Creative-Director-Head-of-Design-Job-VA-22027/2555233/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://capitalone.jobs2web.com/job/Vienna-Creative-Director-Head-of-Design-Job-VA-22027/2555233/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item>
<item><title>IT Command Center Specialist (EDC) Job (Plano, TX, US)</title><description><![CDATA[IT Command Center Specialist (EDC)-735758<br/><br/><b>Description</b><br/>This IT Operations System Support Analyst will support a state-of-the-art IT Data Center (that operates 24/7) for this company with more than 50 million customer accounts, 2,200 ATMs, 1,000 retail banking locations, and 45,000 employees.<br/><br/>This position will provide leadership, triaging and assignment of incident management activities for high severity incidents impacting IT Infrastructure and Business Applications.<br/><br/>Position could be located in Glen Allen, VA or Plano, TX.<br/><br/>Key Accountabilities:<br/>- This is an individual contributor role will indirectly influence the work of the Incident Manager, Communication Specialists, and System Monitoring specialists as required to effective manage an incident<br/>- Lead high severity incident calls<br/>- Drives triage and troubleshooting recommendations<br/>- Keeps ITO Leadership informed<br/>- Coordinates management of executive bridge calls<br/>- Works with System Monitoring and other technical teams to establish early detection conditions requiring incident management services<br/>- Drives for opportunities to resolve issues at the point of detection<br/>- Works with system monitoring to coordinates/triage super-alert response activities<br/>- Initiates and maintains collaboration tool sessions<br/>- Coordinates activities of a matrix team of technicians to investigate unstable conditions and makes calls to run approved fixes<br/>- During investigation period, makes timely decisions to escalate the issue in predefined support chain of command<br/>- Collects impact assessment numbers and assigns proper severity to the ticket and escalates issues accordingly<br/>- Conducts Sunday morning post maintenance validation call, other such calls and send out validation report<br/>- Coordinates triage activities after receiving a Super Alert<br/>- Manages collaboration tool sessions during high severity incident<br/>- Summarizes impact and current investigation/ fix status every so often on the call and keeps the triage activity moving<br/><br/>Key Competencies:<br/>- Excellent triaging and troubleshooting skills<br/>- Good domain concepts against all technologies across the Enterprise<br/>- Able to perform well and with poise under pressure<br/>- Excellent written and verbal skills to effectively communicate impact and actions with Senior Leadership Team (SLT)<br/>- Good fundamental understanding of various computer technologies and terms<br/><br/>Success Measures:<br/>- MTTR of High Severity Incidents<br/>- Presence on High Severity Incidents Calls<br/>- Cadence and order during high severity incident calls<br/>- Organizational preparedness during shift<br/><br/><b>Qualifications</b><br/>Basic Qualifications:<br/>- High School Diploma, GED or Equivalent Certification or military experience<br/>- 3 or more years of IT experience<br/>- 2 or more years of experience supporting Windows operating system, databases, networking equipment, WEB, Hardware, Software, Data Center in a rotational Shift environment.<br/>- Willing to work 12 hour shifts (3 months of night shifts, 3 months of day shifts), and every other weekend<br/><br/>Preferred Qualifications:<br/>- Bachelors Degree in Information Technology<br/>- 5 or more years of experience supporting Windows operating system, databases, networking equipment, WEB, Hardware, Software, Data Center in a rotational Shift environment.<br/><br/>At this time, Capital One will not sponsor a new applicant for employment authorization for this position.<br/><br/>No agencies please.<br/><br/><b>Job</b>: Information Technology<br/><b>Primary Location</b>: United States-Texas-Plano-DFW-Tollway I (31002)<br/><br/><b>Other Locations:</b>United States-Virginia-Glen Allen-Richmond-Knolls II (12036)<br/><b>Schedule</b>: Full-time<br/><b>Travel</b>: Yes, 10 % of the Time<br/><b><br/>Job Posting</b>: <br/><b>Unposting Date</b>:]]></description><pubDate>Tue, 14 May 2013 02:59:00 GMT</pubDate><link>http://capitalone.jobs2web.com/job/Glen-Allen-Operations-System-Support-Analyst-%28Incident-Management%29-Job-VA-23058/2547811/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://capitalone.jobs2web.com/job/Glen-Allen-Operations-System-Support-Analyst-%28Incident-Management%29-Job-VA-23058/2547811/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item>
<item><title>DIRECTOR, USABILITY ANALYSIS Job (United States-Virginia-Vienna)</title><description><![CDATA[DIRECTOR, USABILITY ANALYSIS-736211<br/><br/><b>Description</b><br/>Obsess with understanding user behavior and create actionable usability insights to meet users&#8217; unmet needs. Lead development of Capital One&#8217;s Usability Analysis program, including building and operating a state-of-the-art Usability Testing Lab. Shape the usability analysis and provide actionable insights from it. Consult with and influence business partners including design and sell usability analysis programs. Expand the usability analysis capabilities of the Program to meet the current and future needs of business partners. Oversee usability analysis projects on many platforms &#8211; including tablets, phones, computers, TVs, and other digital products. Hire, manage and develop team of usability professionals. Work very closely with Brand and Market Research groups to deliver on a holistic view of customer needs.<br/><br/><b>Responsibilities:</b><br/><br/>- Lead construction of the Usability Lab. Ensure hardware and software requirements are well understood, the usability analysis environment is appropriately outfitted, and the lab is fully operational<br/><br/>- Hire, manage and mentor a team of digital usability analysis professionals to develop their observation, moderation and analytical skills<br/><br/>- Consult with internal clients on usability analysis needs. Plan, design and execute usability tests accordingly<br/><br/>- Design, direct, conduct and analyze different types of lab-based usability studies and field usability studies, including (but not limited to) one-on-one user interviews, contextual inquiry, usability testing, eye-tracking, remote user testing and card sorts<br/><br/>- Design, conduct and analyze usability techniques like usability inspections (heuristic evaluations, cognitive walkthroughs or pluralistic walkthrough), surveys, Voice of Customer tools, etc.<br/><br/>- Develop impactful actionable insights that drive strategy and decision making, including leveraging and integrating primary usability analysis, multiple usability studies, secondary usability sources, and competitive usability intelligence<br/><br/>- Design and conduct primary usability tests and cross-project usability analysis and develop new approaches to usability analysis within the Usability Lab and beyond and establish Capital One&#8217;s Usability Analysis Program as an industry recognized center of excellence<br/><br/>- Collaborate with Product Managers, Designers and other business partners to set usability test goals, prioritize and ensure quality outputs<br/><br/>- Evangelize the value of usability analysis internally to potential clients<br/><br/>- Develop and share, internally and externally, usability analysis methodologies and observations. Publish and present usability analysis findings in industry-leading outlets, conferences and other settings<br/><br/>- Develop a Usability Analysis Certification program in conjunction with Capital One University to help members of product development and other teams cultivate good observation and interpretation skills<br/><br/><b>Qualifications</b><br/>Basic Qualifications:<br/>-<br/><br/>Basic Qualifications:<br/>- Previous experience in building a usability lab and starting a usability program at a Fortune 500, Agency or suppler<br/><br/>- Bachelor&#8217;s Degree in Human Factors, Psychology, Sociology, or equivalent field. Master or PhD preferred<br/><br/>- 10+ years of experience in usability analysis at a Fortune 500 company or supplier<br/><br/>- 10+ years of relevant work experience, including knowledge of a wide range of UX analysis methods and techniques, such as lab-based usability studies, field usability studies, usability inspections, user profiles or personas, participatory design, survey research, experiment design and statistical analysis.<br/><br/>- 8 years of experience in partnering with internal and vendor teams in executing large scale usability analysis projects, as well as managing multiple in-process studies simultaneously<br/><br/>- Ability to adjust usability tasks based on timing (comfortable with quick turnarounds and 3+ years of experience with guerilla testing)<br/><br/>- 3 years of experience with Morae, Tobii, SMI or other top-tier usability testing software<br/><br/>- 5 years of experience managing, growing, and mentoring a team of usability professionals<br/><br/>- Expert moderation skills (5 years conducting or directing)<br/><br/>At this time, Capital One will not sponsor a new applicant for employment authorization for this position.<br/><br/>No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.<br/><br/>J2W:LI<br/><br/><b>Job</b>: Information Technology<br/><b>Primary Location</b>: United States-Virginia-Vienna<br/><b>Schedule</b>: Full-time<br/><b>Travel</b>: Yes, 25 % of the Time<br/><b><br/>Job Posting</b>: <br/><b>Unposting Date</b>:]]></description><pubDate>Thu, 16 May 2013 02:59:00 GMT</pubDate><link>http://capitalone.jobs2web.com/job/DIRECTOR%2C-USABILITY-ANALYSIS-Job/2552562/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://capitalone.jobs2web.com/job/DIRECTOR%2C-USABILITY-ANALYSIS-Job/2552562/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item>
<item><title>SENIOR MANAGER, USABILITY ANALYSIS Job (Vienna, VA, US)</title><description><![CDATA[SENIOR MANAGER, USABILITY ANALYSIS-736213<br/><br/><b>Description</b><br/>Obsess with understanding user behavior and create actionable usability insights to meet users&#8217; unmet needs. Assist in development of Capital One&#8217;s Usability Analysis Program, including building and operating a state-of-the-art Usability Testing Lab. Shape the usability analysis and provide actionable insights from it. Consult with and influence business partners including design and sell usability analysis programs. Expand the usability analysis capabilities of the Program to meet the current and future needs of business partners. Oversee usability analysis projects on many platforms &#8211; including tablets, phones, computers, TVs, and other digital products. Hire, manage and develop team of usability professionals. Work very closely with Brand and Market Research groups to deliver a holistic view of customer needs.<br/><br/><b>Responsibilities:</b><br/><br/>- Lead construction of the Usability Lab. Ensure hardware and software requirements are well understood, the usability analysis environment is appropriately outfitted, and the lab is fully operational<br/><br/>- Hire, manage and mentor a team of digital usability analysis professionals to develop their observation, moderation and analytical skills<br/><br/>- Consult with internal clients on usability analysis needs. Plan, design and execute usability tests accordingly<br/><br/>- Design, direct, conduct and analyze different types of lab-based usability studies and field usability studies, including (but not limited to) one-on-one user interviews, contextual inquiry, usability testing, eye-tracking, remote user testing and card sorts<br/><br/>- Design, conduct and analyze usability techniques like usability inspections (heuristic evaluations, cognitive walkthroughs or pluralistic walkthrough), surveys, Voice of Customer tools, etc.<br/><br/>- Develop impactful actionable insights that drive strategy and decision making, including leveraging and integrating primary usability analysis, multiple usability studies, secondary usability sources, and competitive usability intelligence<br/><br/>- Design and conduct primary usability tests and cross-project usability analysis and develop new approaches to usability analysis within the Usability Lab and beyond and establish Capital One&#8217;s Usability Analysis Program as an industry recognized center of excellence<br/><br/>- Collaborate with Product Managers, Designers and other business partners to set usability tests goals, prioritize and ensure quality outputs<br/><br/>- Evangelize the value of usability analysis internally to potential clients<br/><br/>- Develop and share, internally and externally, usability analysis methodologies and observations. Publish and present usability analysis findings in industry-leading outlets, conferences and other settings<br/><br/>- Develop a Usability Analysis Certification program in conjunction with Capital One University to help members of product development and other teams cultivate good observation and interpretation skills<br/><br/><b>Qualifications</b><br/>Basic Qualifications:<br/><br/>- Previous experience in building a usability lab and starting a usability program at a Fortune 500, Agency or suppler<br/><br/>- Bachelor&#8217;s Degree 5 years of experience in usability analysis at a Fortune 500 company or supplier<br/><br/>- 5 years of relevant work experience, including knowledge of a wide range of UX analysis methods and techniques, such as lab-based usability studies, field usability studies, usability inspections, user profiles or personas, participatory design, survey research, experiment design and statistical analysis.<br/><br/>- 3 years of experience in partnering with internal and vendor teams in executing large scale usability analysis projects, as well as managing multiple in-process studies simultaneously<br/><br/>- 2 years of experience with Morae, Tobii, SMI or other top-tier usability testing software<br/><br/>- 2 years of experience managing, growing, and mentoring a team of other usability professionals<br/><br/>- Expert moderation skills (2 years conducting or directing)<br/>At this time, Capital One will not sponsor a new applicant for employment authorization for this position.<br/><br/>No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.<br/><br/><b>Job</b>: Information Technology<br/><b>Primary Location</b>: United States-Virginia-Vienna-Fairfax Co-Towers Crescent (12066)<br/><b>Schedule</b>: Full-time<br/><b>Travel</b>: Yes, 25 % of the Time<br/><b><br/>Job Posting</b>: <br/><b>Unposting Date</b>:]]></description><pubDate>Fri, 17 May 2013 03:00:00 GMT</pubDate><link>http://capitalone.jobs2web.com/job/Vienna-SENIOR-MANAGER%2C-USABILITY-ANALYSIS-Job-VA-22027/2555242/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://capitalone.jobs2web.com/job/Vienna-SENIOR-MANAGER%2C-USABILITY-ANALYSIS-Job-VA-22027/2555242/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item>
<item><title>Cisco Voice Engineer Job (Plano, TX, US)</title><description><![CDATA[Cisco Voice Engineer-736529<br/><br/><b>Description</b><br/>Level: Manager<br/><br/>At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don&#8217;t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.<br/><br/>Capital One has celebrated milestones, including:<br/><br/>- Top-10 bank by deposits<br/>- 148 on the Fortune 500<br/>- 1,000 bank branches<br/>- 2,200 ATM locations<br/>- More than 31,500 associates globally<br/>- 50 million customer accounts<br/><br/>We&#8217;re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.<br/><br/>Geek. Nerd. Tech-junkie. They&#8217;re all pet-names to us. And if you share in a passion for all things technology, then you&#8217;d be the perfect candidate for the Capital One Information Technology team.<br/><br/>Daily, you&#8217;ll work alongside some of the savviest techies in the business at an internationally recognized company. From advancing our network to assisting the technologically-challenged, you&#8217;ll love coming to work every day at one of the &#8220;100 Best Companies to Work For.&#8221;<br/><br/>You&#8217;re an accomplished IT manager, with a passion for partnering with business clients to understand needs and requirements, and ensuring the timely delivery of quality, cost-efficient services to customers. You want to be at the forefront of implementing new technology solutions, you love mentoring others, and driving results through project teams. As a Capital One IT Manager, you will have accountability for the day-to-day implementation of work to ensure top-notch delivery of our products and services to customers and consumers. You will manage applications and customer expectations, and have the opportunity to recommend innovative solutions and improvements to processes, projects and services.<br/><br/><b>Responsibilities:</b><br/><br/>Responsible for the design and implementation of telecom network features and configuration of telecom network solutions. Provides second and third level technical support to voice service delivery managers and support vendors when troubleshooting the more operational telecommunication problems involving any of the following: TDM and IP carrier infrastructure, TDM and IP Call Center infrastructure, CER, CUCM and Voice mail systems.<br/><br/>- Responsible for vendor oversight in the design, implementation and project management of telecom network features and configuration of telecom networks solutions<br/>- Assist senior level telecommunications personnel in development of telecom network strategies and business solutions.<br/>- Leads and directs telecom vendor in technical analysis of software, hardware, and transmission systems.<br/>- Oversees telecom vendor in the engineering studies such as, but not limited to, transaction volumes, response times, availability, pricing installation time frames, service options, product spec, speed of operation, type of protocol of the telecommunications system(s).<br/>- Identifies telecommunications technical requirements based on business requirements. Provides consulting services feasibility analysis to business areas. Partners with telecom vendor to recommend appropriate solutions. Provides approval to designs, implementation plans, test plans, production support plans for all solutions.<br/>- Maintain state-of-the-art awareness of developments in telecommunications industry. Research vendors, equipment, and software and makes recommendation regarding procurement.<br/>- Second and third level support for service delivery managers and operations support vendor in the operation of monitoring equipment to ensure effective troubleshooting, proactive analysis, and preventive actions.<br/>- Second and third level support service delivery managers and operations support vendor to ensure concerted effort is being placed on root cause analysis for Telecom outages.<br/>- Recommend to service delivery managers and operations support vendor improvements in hardware or software needed to maintain reliable Telecom systems.<br/>- Provide informal training to service delivery managers.<br/><br/><b>Qualifications</b><br/>Basic Qualifications:<br/><br/>- Bachelors Degree or at least 5 Years of experience in IT<br/>- At least 2 years in the design and implementation of Telecom networks<br/>- At least 2 years experience and working knowledge of following telecommunications technologies:<br/>- Cisco Unified Communications Manager<br/>- Cisco Emergency Responder<br/>- Carrier Services (SIP Trunking, IVR, PRIs, POTS)<br/>- Cisco Unity Voicemail<br/><br/>Preferred Qualifications:<br/><br/>- 2 Years experience in Project Management<br/>- Knowledge of on one of following telecommunications technologies:<br/>- Cisco IP Routing and Switching, MPLS<br/>- IP QS<br/>- Cisco and CheckPoint Firewalls<br/>- 2 Years experience as a Technical lead<br/>- Good organizational skills and ability to effectively manage time<br/>- Ability to work independently and self directed<br/>- Detail orientated and strong technical orientation<br/>- Knowledge of operating environments and the related components<br/>- Knowledge of the capacity and performance capabilities of the various telecom system components<br/>- Knowledge of network diagnostic and performance measurement tools and aids<br/>- Knowledge of network protocols<br/>- Interpret data transmission line conditions<br/>- Understanding of PC based word processing and spreadsheet software<br/>- Understanding of PC/CRT applications<br/>- Excellent communication, analytical, and interpersonal skills<br/>- Demonstrated ability to communicate effectively with non-technical customers<br/>- Excellent customer service skills<br/><br/>At this time, Capital One will not sponsor a new applicant for employment authorization for this position.<br/><br/>No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.<br/><br/><b>Job</b>: Information Technology<br/><b>Primary Location</b>: United States-Texas-Plano-DFW-Tollway I (31002)<br/><br/><b>Other Locations:</b>United States-Virginia-Glen Allen-Richmond-Knolls II (12036)<br/><b>Schedule</b>: Full-time<br/><b>Travel</b>: Yes, 10 % of the Time<br/><b><br/>Job Posting</b>: <br/><b>Unposting Date</b>:]]></description><pubDate>Sat, 04 May 2013 00:00:00 GMT</pubDate><link>http://capitalone.jobs2web.com/job/Plano-Cisco-Voice-Engineer-Job-TX-75023/2581561/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://capitalone.jobs2web.com/job/Plano-Cisco-Voice-Engineer-Job-TX-75023/2581561/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item>
<item><title>Application Developer, Sr. (CC) (USA) Job (Plano, TX, US)</title><description><![CDATA[Application Developer, Sr. (CC) (USA)-735311<br/><br/><b>Description</b><br/>Capital One is seeking an Application Developer with experience in Data Management discipline especially in the areas of data modeling, ETL and BI development.  This person will be responsible for implementation of various data and BI capabilities on the following technology stacks: Unix, Ab Initio, Teradata, SQL Server, and Business Objects.<br/><br/><b>Responsibilities:</b><br/><br/>- Designing and implementing efficient ETL solutions for data stores, data warehouse and operational platforms<br/><br/>- Partnering with Business Analysts, and QA analysts in delivering efficient data and reporting solutions<br/><br/>- Assisting Lead modelers and BSAs in creating data models that align with Enterprise standards<br/><br/>- Working on platform integration projects requiring close coordination with IT and Business partners<br/><br/>- Managing projects of low-to-medium complexity without close supervision<br/><br/>- Communicating IT concepts and technology issues clearly to technical and non-technical audience<br/><br/>- Learning emerging technologies and application delivery methodologies and delivering advantage to Capital One in the market place<br/><br/><b>Qualifications</b><br/>Basic Qualifications:<br/><br/>- Bachelors degree or military experience<br/><br/>- 2+ years of experience in Data Management<br/><br/>Preferred Qualifications:<br/><br/>- Bachelors degree in Arts, Engineering, Computer Science, Information Systems or related field or Masters degree<br/><br/>- 2+ years of hands-on ETL development experience<br/><br/>- 1 year experience with modeling tools like ERWIN<br/><br/>- Strong communication skills<br/><br/>- Familiarity with Agile application delivery methodology<br/><br/>- Knowledge of database architectures and data modeling<br/><br/>At this time, Capital One will not sponsor a new applicant for employment authorization for this position.<br/><br/>No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.<br/><br/><b>Job</b>: Information Technology<br/><b>Primary Location</b>: United States-Texas-Plano-DFW-Plano People Center Bldg 1 (31061)<br/><b>Schedule</b>: Full-time<br/><b>Travel</b>: No<br/><b><br/>Job Posting</b>: <br/><b>Unposting Date</b>:]]></description><pubDate>Wed, 01 May 2013 00:00:00 GMT</pubDate><link>http://capitalone.jobs2web.com/job/Plano-Application-Developer%2C-Sr_-%28CC%29-%28USA%29-Job-TX-75023/2577270/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://capitalone.jobs2web.com/job/Plano-Application-Developer%2C-Sr_-%28CC%29-%28USA%29-Job-TX-75023/2577270/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item>
<item><title>Innovation Lab - Big Data Systems Administrator (USA) Job (Lwr Manh, NY, United States-New York)</title><description><![CDATA[Innovation Lab - Big Data Systems Administrator (USA)-731440<br/><br/><b>Description</b><br/>Level: Manager<br/><br/>Capital One Labs is a passionate team of entrepreneurs, who are reimagining the way more than 60 million people interact with their money. Our job is to create products and prototypes that will delight Capital One customers. In a world where the phone becomes a friend we get to design the conversation around payments. What that means is we have an agenda to crank out the user experiences that will push Capital One into the future. It's an exciting, unconstrained position to be in and Capital One wants us to push the envelope to explore &#8220;the art of the possible&#8221;.<br/><br/>The ideal candidate for the Big Data Systems Integrator will be excited about dealing with real world questions using large data sets, some of them slightly messy, to better the customer experience. If working being on the cutting edge of the company knowing, involved with interesting problems, removing complexity for users and delivering them on an aggressive schedule motivates you, this job is for you.<br/><br/>Primary objectives of this role will be to provide the lab&#8217;s developer community with reliable environments to design, test, and launch new digital products and features. This team member will also be responsible for working with Capital One tech leads, engineers, architects and developers to ensure lab systems adhere with corporate system, compliance, and security standards<br/><br/><b>Responsibilities:</b><br/>- Responsible for the day to day operations of Capital One Labs&#8217; growing Innovation Lab infrastructure.<br/>- Provide design level input to future Innovation Lab initiatives.<br/>- Work with internal managed service providers, and external ASPs to configure and manage environments.<br/>- Manage lab hosting activities and schedule based on needs of development community.<br/>- Function as a part of the development team for short term and ongoing projects.<br/>- Support lab beta environments (ensuring system Availability, Performance, Capacity, and Continuity through proper response to Incidents, events and problems).<br/><br/><b>Qualifications</b><br/>Basic Qualifications:<br/>- High School Diploma, GED or Equivalent Certification<br/>- 4 years of experience in IT Development or Support<br/>- 2 years of experience in Project Management<br/><br/>Preferred Qualifications:<br/>- Bachelors or Masters degree in Computer Science, MIS, Engineering, Math or Science<br/>- Proven experience building and supporting Hadoop based technology in a professional setting.<br/>- 2+ years proven experience with any of the following technologies: UNIX, Wintel, Networking, Storage, Data Security, Mainframe, Data Center Facilities, Python, Java or .net application hosting and/or development.<br/>- Experience working with IT Architecture teams.<br/>- Industry experience in Banking or Financial Services<br/>- Experience in engaging and managing IT Vendors<br/>- IT knowledge/experience: Incident Management, Problem Management, Release Management, Change Management, Capacity Management, Defect Management, SLA Management, Waiver and Risk Management.<br/>- Experience installing and managing Linux distributions such as CentOS, Ubuntu & RHEL<br/>- Solid understanding of TCP/IP networking and network design<br/>- Strong skills in a high level scripting language such as Python or Perl and common unix tools such as bash, sed and awk etc.<br/>- Clear and effective verbal and written communication skills<br/>- Ability to balance multiple concurrent activities and manage time efficiently<br/>- Experience with system recovery from backups and post-failure analysis<br/>- Eager and willing to learn new skills and technologies<br/>- Hands on working knowledge of tools like MySQL, Django, Solr and Hadoop<br/><br/>At this time, Capital One will not sponsor a new applicant for employment authorization for this position.<br/><br/>No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.<br/><br/><b>Job</b>: Information Technology<br/><b>Primary Location</b>: United States-New York-New York-Lwr Manh-32nd & Park-846 (22846)<br/><br/><b>Other Locations:</b>United States-California-San Francisco-San Francisco-SF Caf (61057), United States-Virginia-Arlington-Arlington-Clarendon Center (12089)<br/><b>Schedule</b>: Full-time<br/><b>Travel</b>: No<br/><b><br/>Job Posting</b>: <br/><b>Unposting Date</b>:]]></description><pubDate>Fri, 17 May 2013 02:59:00 GMT</pubDate><link>http://capitalone.jobs2web.com/job/Lwr-Manh-Innovation-Lab-Systems-Administrator-%28USA%29-Job-NY-10001/2385844/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://capitalone.jobs2web.com/job/Lwr-Manh-Innovation-Lab-Systems-Administrator-%28USA%29-Job-NY-10001/2385844/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item></channel></rss>