http://capitalone.jobs2web.com/feeds/commercial-banking-Washington-DC-jobs/ Custom RSS Feed for commercial-banking-Washington-DC-jobs Wed, 22 May 2013 15:55:20 GMT en-us http://capitalone.jobs2web.com/feeds/commercial-banking-Washington-DC-jobs/ 720
Description
Summary:
The Small Business Banker is responsible for building and growing relationships with businesses in the Preferred Small Business Customer segment within an assigned Trade Area. The roles main responsibility is to develop new deposit, treasury, merchant services and credit relationships for the Bank. It also includes growing and cross-selling a client portfolio within the Preferred customer segment. The Small Business Banker is the key advisor for the Preferred customer segment client. The Small Business Banker will proactively source NEW preferred segment small business customers, utilizing the tools and resources provided to them in an effort to acquire Primary Bank Relationships. The Small Business Banker should possess the ability to develop relationships with the appropriate decision makers within the clients or prospects company. The Small Business Banker should be capable of organizing, leading and negotiating with a team of Bank Associates in order to provide solutions to client issues.

Responsibilities:
- Develops and maintains the company's relationships with contacts/customers to grow and cross sell new business.
- Maintains a regular calling program on customers and prospects in the Preferred Customer Segment in order to generate high quality new deposit, loans, TM, MS and Credit Card business in order to achieve or exceed specific production goals.
- Meets with existing customers and prospects in the Preferred Customer segment through personal calling efforts and other contacts to discuss business needs and recommend ways in which the bank can help provide business solutions and financial needs.
- Assists in planning existing customer deposit growth and cross sales.
- Responsible for expanding their prospect and COI base by consistently networking in the community.
- Responsible for the sale and administration of all Small Business banking services to include deposits, loans, MS, TM etc. to Preferred Segment businesses within the assigned trade area.
- Maintains up-to-date knowledge of the competitions products and pricing in the market served.
- Communicates lending decisions to customers.
- Serves as a representative in various civic and community functions to further enhance its image and develop additional business.

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification
- 2 years of experience in banking

- 3 years of sales management experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Business and Commercial Banking
Primary Location: United States-District of Columbia-Washington-Wash DC-901 New York Avenue (19257)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 17 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Washington-Small-Business-Banker-DC-Job-DC-20001/2377983/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Washington-Small-Business-Banker-DC-Job-DC-20001/2377983/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:

The Associate General Counsel will support the rapidly growing banking teams in the Commercial and Specialty Finance Group including, without limitation, the Healthcare Credit, Healthcare Real Estate, Security and Defense, Specialty Cash Flow and Vacation Ownership teams and others on a range of commercial finance legal matters (including single bank and multi-bank transactions) and related aspects of the businesses.

Representative responsibilities include, without limitation:

- Independently managing and executing on all legal aspects of a range of commercial finance transactions, including drafting, reviewing and negotiating documentation for pre-closing activities, initial closings and modifications.

- Counseling and advising banking teams, including providing legal advice on various credit structures and complex legal issues.

- Advising on ongoing administration of loans and collateral and intercreditor issues.

- Advising on default, dispute, workout and insolvency issues, should the need arise.

- Drafting and updating standard commercial loan forms.

- Implementing and monitoring repeatable, controlled processes for transactional work.

- Advising on legal developments relevant to the applicable banking teams and industries (including applicable rules and regulations related thereto) and providing training, when necessary.

- Managing and coordinating outside counsel, including liaising between banking teams and outside counsel, as and when necessary.

- Ensuring compliance with applicable Capital One policies and procedures.

Qualifications
Basic Qualifications:

- Juris Doctorate (J.D.) from an accredited law school.

- 10 years of transactional experience as an attorney in a law firm and/or in-house legal department.

Preferred Qualifications:

- Minimum 10 years experience in commercial lending law, including in-house experience with a financial institution.

- Broad range of experience representing banks and other lenders in commercial lending involving middle market and large corporate complex transactions.

- Ability to work effectively both in teams and independently, manage multiple projects, make effective decisions and collaborate with in-house clients.

- Ability to work in a fast-paced environment with minimal supervision.

- Excellent negotiation, analytical, oral and written communication skills.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Business and Commercial Banking
Primary Location: United States-Maryland-Chevy Chase-Montgomery County- CC Towers (17050)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Mon, 13 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Chevy-Chase-Sr-Director%2C-Associate-General-Counsel%2C-Commercial-&-Specialty-Finance-Job-MD-20813/2595855/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Chevy-Chase-Sr-Director%2C-Associate-General-Counsel%2C-Commercial-&-Specialty-Finance-Job-MD-20813/2595855/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
Manages customer accounts in the Commercial Real Estate department. Responsibilities include marketing and administering existing loans, demand and time deposits, and cross-selling related banking accounts and services.

Responsibilities:
- Support department in monitoring existing commercial and retail accounts.
- Maintain accurate and complete credit files.
- Coordinate resolution of operational problems.
- Ensure data integrity in banking systems.
- Adheres to personnel, compliance loan and audit policies.
- Provide exceptional, tailored customer service.
- Help team achieve portfolio growth objectives.

Qualifications
Basic Qualifications:
- 1 years of General Banking Experience or equivalent related work experience.
- 1 years of experience in a customer service capacity

Preferred Qualifications:
- Bachelors degree

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Business and Commercial Banking
Primary Location: United States-Virginia-McLean-Northern VA-McLean Campus (19050)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Wed, 15 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/McLean-CM-CLIENT-SUPPORT-SPC-II-NTH-%28USA%29-Job-VA-22101/2550208/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/McLean-CM-CLIENT-SUPPORT-SPC-II-NTH-%28USA%29-Job-VA-22101/2550208/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Are you an innovative banking leader looking to join a financial services maverick? As a District Manager II, you will lead a team of world class branches striving to provide a top notch customer experience while re-inventing the banking experience into a Hassle Free environment! You will make it your mission to develop and implement retail banking strategies that will elevate your branches brand within a specific geographic trade area. You are the leader for sales and service; responsible for expense, operations, and credit controls; an advocate for community leadership; a partner in human resource management; and a role model for meeting financial and compliance standards within your district.

Responsibilities
- District size criteria include more than 10 branches and/or greater than $600MM in total deposits.
- Expand, implement and lead ground- breaking retail banking strategies within the district
- Torch Bearer for company values of Excellence and Do the Right Thing while supporting branch based change management efforts
- Deliver on sales volumes and revenue targets in the district as agreed with Regional Executive
- Manage branch real estate strategy for the district
- Execute Bank initiatives in the district
- Monitor competitor activities and programs, and identify product, marketing and other opportunities to share with Regional Executive
- Collaborate with Branch Business Managers and Branch Business Area Manager as applicable
- Manage and inspire branch network associates in the district, including career development, performance management and recognition
- Lead with focus on sales and service, including GROWTH and show coaching of Branch Managers and Relationship Bankers 4 days per week
- Develop district wide talent planning process
- Serve as resource for product expertise in district
- Service and sell to clients via escalations or complex sales referred by Branch Managers, and participate in sales calls with Small Business or Commercial partners as appropriate
- Act as a community leader for the bank
- Champion a customer centric culture across district
- Own service levels and operational excellence in the district
- Manage risk and compliance for branches in the district

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 5 years of Retail Banking and/or Business banking
- 5 years of management and/or coaching experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Thu, 02 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Columbia-DISTRICT-MANAGER-Greater-DC-Market-Job-WA-98118/2528988/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Columbia-DISTRICT-MANAGER-Greater-DC-Market-Job-WA-98118/2528988/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
The Banker is a member of a relationship management team that is responsible for building relationships with businesses and/or high net worth individuals within an assigned region/community. The roles main responsibility is to develop new deposit, treasury and credit relationships for the Bank. It also includes managing and cross-selling a client portfolio comprised of treasury management and/or credit clients. The Banker is the clients primary point of contact and key financial advisor for the client. The Banker develops, markets and administers, demand and time deposits, existing loans and cross sells related banking accounts and services. The Banker should possess the ability to develop relationships with the appropriate decision makers within the clients or prospects company. The Banker should be capable of organizing, leading and negotiating with a team of Bank Associates in order to provide solutions to client issues.

Responsibilities:
- Develops and maintains the company's relationships with contacts/customers to maintain and expand business.
- Maintains a regular calling program on customers and prospects in order to generate high quality new deposit and loan business from existing clients in order to achieve or exceed specific production goals.
- Meets with existing customers and prospects through personal calling efforts and other contacts to discuss business needs and recommend ways in which the bank can help provide business solutions to all of their financial needs.
- Assists in planning the portfolio growth through the development of a business plan in alignment with departmental budget and consistent with overall Bank asset/liability management objectives.
- Responsible for expanding their prospect and COI base by consistently networking in the community.
- Responsible for the sale and administration of all banking services to include deposits, loans, investments, trust, etc. to businesses and/or individuals within the assigned region.
- Coordinates with various divisions and departments (Trust, Branches, Operations, etc.) in the servicing of routine transactions and in solving the special customers.
- Maintains up-to-date knowledge of competitors products and pricing in the market served.
- Responsible for the proper pre-qualification, structuring, pricing, and exception-free closing on all loans in his/her assigned area.
- Reviews demand deposit profitability analysis and outlines strategies to bring unprofitable accounts back to profitable status.
- Evaluates risk and compensating demand deposit balances of each loan in order to properly price loan to meet profitability standards.
- Works with borrowing customers to procure updated financial information on an ongoing basis.
- Communicates lending decisions to customer.
- Follows up on loan exceptions to insure timely clearing. Controls volume of exceptions.
- Serves as a representative in various civic and community functions to further enhance its image and develop additional business.

Qualifications
Basic Qualifications:
- At least 2 years of Business Banking experience

Preferred Qualifications:
- Business or Finance degree
- Credit knowledge

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Business and Commercial Banking
Primary Location: United States-District of Columbia-Washington-Wash DC-Hamilton Square (19004)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Sat, 27 Apr 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Washington-Business-Banker-DC-Job-DC-20001/2569953/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Washington-Business-Banker-DC-Job-DC-20001/2569953/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
The Relationship Banker is responsible for direct selling of our consumer and small business products/services to existing and new customers using the GAIN Model. Develops and deepens relationships by servicing and selling consumer and small business products to new and existing customers. Responsible for referring customers to other lines of business such as Capital One Financial Advisors, Private Banking, Small Business and Commercial banking as appropriate. Must maintain and acquire knowledge of complete line of products and services offered at the bank. Perform related duties as required to achieve branch goals.

Responsibilities:
- Meets with prospects and customers through outbound calling efforts, Teller referrals and branch referrals to specialist areas such as Investments, Private Client Group, Small Business, etc to discuss and sell banking products.
- Uses needs-based assessment tools to analyze and determine customer needs. Recommends and sells appropriate solutions (consumer and business) both in person and on the telephone.
- Uses the GAIN Model to uncover customer needs using open-ended questions
- Maintains a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs.
- Researches and answers customer inquiries and requests regarding accounts, products, rates and services.
- Coordinates and leads any training and sales meetings as requested.
- During down-time, deepen customer relationships as directed(e.g. working the lobby/teller line or outbound calling)
- Service Small business customers as needed and sell to branch-managed businesses when no Branch Business Manager is available
- Refer larger Small Business and Commercial opportunities as identified during profiling to Branch Business Manager or Branch Manager
- Attend Bank @ Work appointments and fulfill on accounts opened there as appropriate • Champion a customer centric culture
- Maintain job proficiency and certification
- Assists in business development/calling efforts as requested. Attends business receptions and outside customer functions as requested.
- Performs servicing duties: greets customers/prospects in the lobby and on the phone, researches customer inquiries, orders checks and/or debit cards, returns phone calls, accepts and forwards wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities.
- Ensures all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.

Qualifications
Basic Qualifications

- High School Diploma, GED or Equivalent Certification

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington-Wash DC-1700 K Street (19259)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Mon, 22 Apr 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Washington-RELATIONSHIP-BANKER-I-Job-DC-20001/2235927/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Washington-RELATIONSHIP-BANKER-I-Job-DC-20001/2235927/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
The Relationship Banker is responsible for direct selling of our consumer and small business products/services to existing and new customers using the GAIN Model. Develops and deepens relationships by servicing and selling consumer and small business products to new and existing customers. Responsible for referring customers to other lines of business such as Capital One Financial Advisors, Private Banking, Small Business and Commercial banking as appropriate. Must maintain and acquire knowledge of complete line of products and services offered at the bank. Perform related duties as required to achieve branch goals.

Responsibilities:
- Meets with prospects and customers through outbound calling efforts, Teller referrals and branch referrals to specialist areas such as Investments, Private Client Group, Small Business, etc to discuss and sell banking products.
- Uses needs-based assessment tools to analyze and determine customer needs. Recommends and sells appropriate solutions (consumer and business) both in person and on the telephone.
- Uses the GAIN Model to uncover customer needs using open-ended questions
- Maintains a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs.
- Researches and answers customer inquiries and requests regarding accounts, products, rates and services.
- Coordinates and leads any training and sales meetings as requested.
- During down-time, deepen customer relationships as directed(e.g. working the lobby/teller line or outbound calling)
- Service Small business customers as needed and sell to branch-managed businesses when no Branch Business Manager is available
- Refer larger Small Business and Commercial opportunities as identified during profiling to Branch Business Manager or Branch Manager
- Attend Bank @ Work appointments and fulfill on accounts opened there as appropriate • Champion a customer centric culture
- Maintain job proficiency and certification
- Assists in business development/calling efforts as requested. Attends business receptions and outside customer functions as requested.
- Performs servicing duties: greets customers/prospects in the lobby and on the phone, researches customer inquiries, orders checks and/or debit cards, returns phone calls, accepts and forwards wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities.
- Ensures all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.

Qualifications
Basic Qualifications

- High School Diploma, GED or Equivalent Certification

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington-Wash DC-Spring Valley (19051)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Mon, 22 Apr 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Washington-RELATIONSHIP-BANKER-I-Spring-Valley-Job-DC-20001/2285665/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Washington-RELATIONSHIP-BANKER-I-Spring-Valley-Job-DC-20001/2285665/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
The Relationship Banker is responsible for direct selling of our consumer and small business products/services to existing and new customers using the GAIN Model. Develops and deepens relationships by servicing and selling consumer and small business products to new and existing customers. Responsible for referring customers to other lines of business such as Capital One Financial Advisors, Private Banking, Small Business and Commercial banking as appropriate. Must maintain and acquire knowledge of complete line of products and services offered at the bank. Perform related duties as required to achieve branch goals.

Responsibilities:
- Meets with prospects and customers through outbound calling efforts, Teller referrals and branch referrals to specialist areas such as Investments, Private Client Group, Small Business, etc to discuss and sell banking products.
- Uses needs-based assessment tools to analyze and determine customer needs. Recommends and sells appropriate solutions (consumer and business) both in person and on the telephone.
- Uses the GAIN Model to uncover customer needs using open-ended questions
- Maintains a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs.
- Researches and answers customer inquiries and requests regarding accounts, products, rates and services.
- Coordinates and leads any training and sales meetings as requested.
- During down-time, deepen customer relationships as directed(e.g. working the lobby/teller line or outbound calling)
- Service Small business customers as needed and sell to branch-managed businesses when no Branch Business Manager is available
- Refer larger Small Business and Commercial opportunities as identified during profiling to Branch Business Manager or Branch Manager
- Attend Bank @ Work appointments and fulfill on accounts opened there as appropriate • Champion a customer centric culture
- Maintain job proficiency and certification
- Assists in business development/calling efforts as requested. Attends business receptions and outside customer functions as requested.
- Performs servicing duties: greets customers/prospects in the lobby and on the phone, researches customer inquiries, orders checks and/or debit cards, returns phone calls, accepts and forwards wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities.
- Ensures all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.

Qualifications
Basic Qualifications

- High School Diploma, GED or Equivalent Certification

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.
J2W:CB2

J2W:MON

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington-Wash DC-Mt Vernon Triangle (19864)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Mon, 29 Apr 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Washington-RELATIONSHIP-BANKER-I-Mt_-Vernon-Triangle-Job-DC-20001/2409653/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Washington-RELATIONSHIP-BANKER-I-Mt_-Vernon-Triangle-Job-DC-20001/2409653/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
The Relationship Banker is responsible for direct selling of our consumer and small business products/services to existing and new customers using the GAIN Model. Develops and deepens relationships by servicing and selling consumer and small business products to new and existing customers. Responsible for referring customers to other lines of business such as Capital One Financial Advisors, Private Banking, Small Business and Commercial banking as appropriate. Must maintain and acquire knowledge of complete line of products and services offered at the bank. Perform related duties as required to achieve branch goals.

Responsibilities:
- Meets with prospects and customers through outbound calling efforts, Teller referrals and branch referrals to specialist areas such as Investments, Private Client Group, Small Business, etc to discuss and sell banking products.
- Uses needs-based assessment tools to analyze and determine customer needs. Recommends and sells appropriate solutions (consumer and business) both in person and on the telephone.
- Uses the GAIN Model to uncover customer needs using open-ended questions
- Maintains a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs.
- Researches and answers customer inquiries and requests regarding accounts, products, rates and services.
- Coordinates and leads any training and sales meetings as requested.
- During down-time, deepen customer relationships as directed(e.g. working the lobby/teller line or outbound calling)
- Service Small business customers as needed and sell to branch-managed businesses when no Branch Business Manager is available
- Refer larger Small Business and Commercial opportunities as identified during profiling to Branch Business Manager or Branch Manager
- Attend Bank @ Work appointments and fulfill on accounts opened there as appropriate • Champion a customer centric culture
- Maintain job proficiency and certification
- Assists in business development/calling efforts as requested. Attends business receptions and outside customer functions as requested.
- Performs servicing duties: greets customers/prospects in the lobby and on the phone, researches customer inquiries, orders checks and/or debit cards, returns phone calls, accepts and forwards wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities.
- Ensures all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.

Qualifications
Basic Qualifications

- High School Diploma, GED or Equivalent Certification

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.
J2W:CB2

J2W:MON

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington-Wash DC-901 New York Avenue (19257)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Tue, 07 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Washington-RELATIONSHIP-BANKER-I-901-New-York-Avenue-Job-DC-20001/2421679/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Washington-RELATIONSHIP-BANKER-I-901-New-York-Avenue-Job-DC-20001/2421679/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:

At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.

Capital One has celebrated milestones, including:

- Top-10 bank by deposits
- 148 on the Fortune 500
- 1,000 bank branches
- 2,200 ATM locations
- More than 31,500 associates globally
- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

Do you want to be part of a fast-paced, client-centric and strategically growing business? If so, Capital One Commercial Banking wants you to join our talented group!

On the Commercial Banking team, you’ll find energized, positive people rolling up their sleeves to deliver value-added solutions, products and services for our clients. From facilitating meetings with bankers and clients, to preparing client communications, you’ll be the one to help deepen relationships while strengthening our brand.

At one of the “100 Best Companies to Work For,” you can look forward to coming to work every day with a team of people that are committed to excellence and doing the right thing.

The Role:

This position is a senior level business development banker focused on developing service relationships with commercial dealer clients. The individual in this role will work closely with Capital One Auto Finance (COAF) partners to develop dealer finance business and enhance COAF's business. In addition, he/she will develop, market, and administer existing loans, demand and time deposits, and cross sell related banking accounts and services. He/she may also supervise support employees and/or assist in supervising and leading less experienced loan officers. The individual in this role will also provide significant input into the overall goals, objectives, and budgets, and manage performance against goals.

Responsibilities:

- Plans, develops and pursues an active customer call program, within the Bank structure, in order to attract new banking relationships.
- Assists other account officers in their efforts to obtain new business and retain existing relationships for the bank.
- Develops and maintains the company's relationships with contacts/customers to maintain and expand business.
- Makes regular calls on potential clients in order to generate high quality new loan, deposit, and fee business to achieve or exceed specific production goals.
- Plans portfolio growth through the development of a business plan in alignment with departmental budget and consistent with overall Bank asset/liability management objectives.
- Meets with customers through personal calling efforts, COAF referrals and other contacts to discuss business needs and recommend ways in which the bank can serve their needs.
- Coordinates with various divisions and departments (Trust, Branches, Operations, etc.) in the servicing of routine transactions and in solving for customer needs.
- Maintains up-to-date knowledge of competitor’s products and pricing in the market served.
- Responsible for the proper pre-qualification, structuring, pricing, and exception-free closing on all loans in his/her assigned area.
- Analyzes requests and associated financial data to determine if the loan meets acceptable risk standards is within policy. Evaluates risk of each loan customer in order to properly price loan to meet profitability standards.
- Obtains collateral documents to be utilized as security on loans. Approves the release, substitution or collateral in accordance with loan policy.

Qualifications
Basic Qualifications:

- Bachelors Degree in Business or Finance (MBA preferred)
- 10+ years of experience in commercial dealer lending
- Completion of credit training program or the equivalent in work experience

No agencies please.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Business and Commercial Banking
Primary Location: United States-Virginia-McLean-Northern VA-McLean Campus (19050)
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Fri, 17 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/McLean-Relationship-Manager%2C-Commercial-Dealer-Finance-Job-VA-22101/2367222/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/McLean-Relationship-Manager%2C-Commercial-Dealer-Finance-Job-VA-22101/2367222/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
Develop and implement retail banking strategies within a geographic trade area. Oversees sales and service; expense, operations, and credit controls; community leadership; human resource management; and meeting financial and compliance standards. Deepen the existing relationships and deliver exceptional customer experience. Responsible for some business related activities. Develop and maintain profitable partnerships with other lines of business. Responsible for developing short and long term strategic planning goals for assigned area. Develop an efficient sales team through consistent coaching and behaviors.

Responsibilities:
- Branch size criteria includes $50MM-$90MM combined loans and deposits; and/or 20% DDA; and/or $1.5MM-$3,5MM contribution dollars; and 10-14 FTE compliment.
- Staff and Lead sales, service, and operational performance of branches
- Role model Excellence and Do the Right Thing while supporting branch based change management efforts
- Deliver on sales volumes and revenue targets in branch as agreed with District Manager
- Partner with Branch Business Manager as appropriate
- Lead the branch team
- Manage day-to-day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers
- Directly manage platform staff, including career development, performance management and recognition
- In branches without an Assistant Branch Manager, directly manage the branch teller staff
- Serve as a community leader for the bank
- Champion a customer centric culture and own customer experience in the branch

- Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales call with Small business and commercial partners as appropriate
- In de novo markets, make additional efforts to generate branch traffic
- Ownership for service levels and operational excellence in branch
- Ultimate ownership for risk and compliance for branch
- Implement the regions human resource strategy

Qualifications
1 year of Sales experienceBasic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of Banking or Sales experience
- 1 year of Management experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sun, 19 May 2013 07:59:00 GMThttp://capitalone.jobs2web.com/job/Columbia-BRANCH-MANAGER-II-Downtown-Southeast-Washington-DC-Job-WA-98118/2352613/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Columbia-BRANCH-MANAGER-II-Downtown-Southeast-Washington-DC-Job-WA-98118/2352613/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:

As a part of the Commercial Business Office, the Senior Operational Risk Specialist is responsible for coordinating the Quality Assurance (QA) and regulatory Compliance testing function in support of Commercial client servicing areas. Excellent communication, critical thinking and organizational skills are required as this position collaborates with Corporate Compliance, Audit, Bank Risk Office and other business partners to effectively manage and assess risk in the business.

Responsibilities:

-Conduct regular monitoring for procedural adherence (onsite and remote)

-Conduct monthly and quarterly regulatory testing

-Evaluate design and effectiveness of procedural controls through regular assessments

-Identify, initiate and execute on QA and business control process improvements

-Regularly report out on assessment and testing results to leadership, the business and partners -using multiple mediums including GRC

-Act as a risk and control subject matter expert in commercial servicing procedure and process review

Qualifications
Basic Qualifications

-At least a High School Diploma, GED or Equivalent Certification or Military Experience

Preferred Qualifications

-Experience performing hands on testing in a regulatory environment

-3 years of related work experience

-Branch and/or Commercial Banking knowledge and experience

-Process management experience

-At least one year of Supervisory experience

-Knowledge of banking compliance regulations

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Business and Commercial Banking
Primary Location: United States-Virginia-McLean-Northern VA-McLean Campus (19050)

Other Locations:United States-New York-New York-Mid Manh-90 Park Ave Br 862 (22862), United States-Virginia-Richmond
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Mon, 13 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/McLean-Sr-Operational-Risk-Commercial-Business-Office-Quality-Assurance-Job-VA-22101/2595858/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/McLean-Sr-Operational-Risk-Commercial-Business-Office-Quality-Assurance-Job-VA-22101/2595858/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Responsibilities:

- Perform high volume, sometimes complex monetary and non-monetary transactions on Commercial Loans as required by or requested by business partners and customers, ensuring service levels are met/exceeded in terms of timeliness, quality and customer service.
- Review email and other sources of requests from the line of business; assign routine work to other staff members or personally complete complex tasks within guidelines for accuracy and timeliness.
- With oversight of the Supervisor, review, direct and approve complex adjustments to loan system data as needed .
- Review and approve daily work prepared by loan administrators for posting to the ACBS system.
- Communicate with loan officers and other managers regarding loan transactions and exceptions
- Develop/document procedures to handle ordinary loan terms or situations. Suggest or assist in development of procedures to handle unusual loan terms or situations.
- Prepare/monitor schedules and reports on the commercial loan portfolio as necessary, including daily and monthly activity reports and metrics.

-Actively participate as a team player in support of projects as requested by the Commercial Loan Servicing Manager
- Communicate with commercial loan system vendor(s) as necessary regarding system issues, reports and modifications/enhancements

Qualifications
Basic Qualifications:

- 2 years in a Commercial Loan servicing environment or related work experience.
- High degree of PC proficiency; Excel, Word, Outlook,

- Must be able to read and understand complex legal documents
- Excellent oral and written communication skills with ability to communicate with Corporate CFO’s and all levels of Bank management

Preferred Qualifications:

- Accounting or Bookkeeping experience preferred.

- Excellent math skills

- ACBS experience

Job: Operations
Primary Location: United States-Maryland-Laurel-Prince Georges-Laurel 3 (17304)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Sat, 04 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Laurel-Loan-Administrative-Coordinator-Laurel%2C-MD-Job-MD-20707/2448052/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Laurel-Loan-Administrative-Coordinator-Laurel%2C-MD-Job-MD-20707/2448052/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Human Resources

You’re a team player and assisting others is what you love to do. If this sounds about right, then you might be perfect for the Capital One Human Resources team.

Here, you’ll find energized, positive people all working together to satisfy customers and enhance our brand. At one of the “100 Best Companies to Work For,” you’ll also see a flexible work environment where great benefits start on day one. With excellence and integrity at heart, you’ll continue to grow and be challenged in the place you’ve been looking for all along.

The Commercial Bank Learning & Development team of Capital One University is seeking a Learning Manager who, as a commercial credit subject matter expert, will be responsible for the design, development, facilitation and continuous improvement of the technical job skills content of the Commercial Development Program. The Commercial Development Program is a 24 month formal training program for recent college graduates and select internal hires. The program exposes analysts to both formal classes and structured on-the-job learning opportunities as they initially serve as credit analysts spreading financial statements and conducting credit analysis for commercial credit requests.

The Learning Manager will be responsible for the accuracy and quality of the technical job skills content and the effective delivery of the content. S/he will serve as one of the primary instructors for each new class of analysts, and will have considerable positive impact and influence on the development of the analysts. This individual is also responsible for developing strong relationships with the underwriters in the markets who serve as the analysts’ managers. These relationships should be built to ensure the inclusion of the voice and perspective of each geographic market and lending group (includes C&I, CRE and other specialized industry / product lending groups) in the content of the program, and to obtain the open and honest feedback required to continuously improve the program content. This individual will work in close partnership with the Development Program Team who is responsible for the day to day management of the program, including communications and logistics.

Responsibilities:

- Design, develop and facilitate the technical job skills content of the Commercial Development Program, leveraging additional subject matter experts as needed
- Use evaluation results, Steering Committee direction, and feedback from the markets to continuously improve the technical job skills content of the Commercial Development Program
- Develop strong partnerships with the analysts’ managers
- Serve as the primary contact for technical content-related questions of the analysts and their managers
- Work closely with the Development Program Team to ensure a cohesive, professional product and experience for the analysts and our stakeholders

Qualifications
Basic Qualifications:

- Bachelors Degree
- Exposure to a formal commercial credit training program
- 2 years experience in commercial banking as a credit analyst, credit analyst manager, underwriter, or portfolio manager
- 1 year experience mentoring or managing credit analysts, and/or previous experience in providing either formal, or on-the-job, training for credit analysts

Preferred Qualifications:

- Bachelors Degree in Business, Finance or Accounting
- Formal education in Instructional Design & Development
- 2 years experience in Instructional Design & Development
- Strong project management skills
- 3 Years experience in Commercial Banking
- Experience in Program Management
- Demonstrate highly developed facilitation skills to impart technical content, lead discussion and foster a positive learning environment

No agencies please.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Human Resources
Primary Location: United States-Virginia-McLean-Northern VA-McLean Campus (19050)
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Thu, 02 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/McLean-Learning-Manager-Commercial-Banking-Development-Program-%28USA%29-Job-VA-22101/2462213/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/McLean-Learning-Manager-Commercial-Banking-Development-Program-%28USA%29-Job-VA-22101/2462213/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Responsibilities:

Responsible for monitoring collateral and related documents for commercial and small business loans. Duties to include documentation review, collateral monitoring, and releases. Responsible for providing information to internal and external clients regarding commercial and small business loans. Responsible for identifying, researching, solving and/or responding to requests, inquiries, and problem situations in a timely manner. The Loan Administrative Coordinator performs his/her duties with limited supervision and has few errors.

- With minimal supervision reviews loan documentation to appropriately input collateral and document data into loan accounting systems.

- Performs follow up on outstanding documents and exceptions, to include verifying receipt of original documentation, insurance policies, UCC, and real estate documents.

- Responsible for clearing collateral and documentation exceptions and reporting to immediate supervisor with continuing exception problems.

- Receive, review, and audit executed commercial and small business loan documentation.

- Research, prepare and coordinate recordation of collateral release documents.

- Coordinates and maintains accurate document files in both hard copy and electronic copy format.

- Other duties as assigned.

Qualifications
Basic Qualifications:

- High School Diploma, GED or equivalent certification

- At least 3 years experience in a financial institution with experience handling collateral, insurance, documenting loans, and/or working in loan operations

- At least 3 years experience working with Microsoft Suite of Products (Office, Excel, Word.)

Preferred Qualifications:

- 3 years experience in commercial or small business banking operations

- Working knowledge of the various types of loan documents associated with commercial and small business loans

- Understanding of the principles relating to the perfection of security interests in collateral and commercial and small business loan documentation

- Knowledge of lien perfection and release processes, including real estate and UCC

- Understanding of the bank's policies, procedures and practices that impact the commercial and small business loan operations function

- Knowledge of commercial and small business loan accounting systems

- Good organizational skills.

- Ability to effectively manage time.

- Independent and self motivated.

- Detail oriented.

- Excellent verbal and written communication skills.

- Good interpersonal techniques.

- Ability to work under stress and meet deadlines.

- Ability to read and interpret a document.

- Knowledge of ACBS or ALS

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Operations
Primary Location: United States-Maryland-Laurel-Prince Georges-Laurel 1 (17302)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sat, 18 May 2013 05:31:00 GMThttp://capitalone.jobs2web.com/job/Laurel-Loan-Administrative-Coordinator-Laurel%2C-MD-Job-MD-20707/2557601/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Laurel-Loan-Administrative-Coordinator-Laurel%2C-MD-Job-MD-20707/2557601/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
The Company:

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

As a Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role you will work closely with key stakeholders to deliver results that will have direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements.

About Capital One Commercial Banking

Capital One’s Commercial Banking Group provides banking services to business clients with annual revenue above $10MM. Comprised of more than 2,000 associates, Commercial Banking manages more than $50 billion in loan commitments and more than $30 billion in deposit balances, generating over $1.7 billion in annual revenue. The team uses a relationship-based model to seamlessly deliver its wide array of products and services through a locally based, well-versed and knowledgeable team of commercial bankers.

The Commercial Services organization provides a broad spectrum of analytical, planning and execution functions to enable the Commercial segment’s strategic priorities. Within that the Commercial Business office manages commercial-wide shared services to enable the businesses to operate effectively. This role resides in the Commercial Business Office on the Associate Engagement, Readiness, and Projects team.

Summary:

As a part of the Associate Engagement, Readiness, and Projects team, this person will be responsible for managing change efforts impacting service delivery for Commercial. This includes identifying projects and assessing the level of impact; making recommendations about the level of involvement needed, driving service intent, as well as designing the interaction model to accommodate the specific needs of Commercial Service and Support. These projects could be bank-wide efforts where service is impacted; Commercial driven projects where Commercial Service and Support is impacted or internally driven projects that improve service in general or the Commercial Service and Support team.

Responsibilities:

- Deliver multiple large and small Service projects concurrently in a highly autonomous environment.
- Partner with Department Manager on project scoping, definition of business intent, and high level execution strategy.
- Plan, design, manage, and execute project plans and budgets that deliver on declared business intent and high level strategy; revising to meet changing requirements and leveraging problem solving skills to ensure project plans deliver on intent. Maintain key project documentation, identify and escalate risks, and effectively communicate to drive projects from design to implementation.
- Collaborate with business partners to understand business problems and focus on bringing issues to resolution, escalating as necessary to meet timelines. Includes clarifying and defining project requirements and business cases.
- Partner with Manager to create and deliver presentations to senior management on project goals and plans, (e.g., including progress reports).
- Propose business and technical solutions given a solid understanding of business principles and processes.
- Forge relationships and work closely with partners at all levels across Capital One, including: IT, Operations, Finance and others to either drive improvements in business processes that enhance business efficiency, product and service quality, client experience and direct or indirect costs associated with various functions performed by or on behalf of Commercial Banking.
- Manage initiatives to develop new capabilities where necessary.
- Partner with other team members on the overall Change Management strategy for service projects

Responsibilities of a Manager or Senior Manager Project Manger consist of:
- Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
- Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
- Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.
- Leveraging problem solving and influencing skills to ensure project plans deliver on intent
- Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
- Building relationships and collaborating with key stakeholders to ensure delivery of commitments
- Leading a team of project managers

The person will:

- Exhibit outstanding influencing skills to effectively drive project / program efforts
- Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
- Display a passion for coaching and developing a team of associates through their leadership style
- Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Qualifications
Basic Qualifications:

- Bachelor's degree, Military Experience, or equivalent Business experience
- 3 years of project management experience
- At least one year of people management experience

Preferred Qualifications

- Branch and/or Commercial Banking knowledge and experience
- Project management experience
- Masters / MBA Degree
- PMP, Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Virginia-McLean-Northern VA-McLean Campus (19050)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Mon, 13 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/McLean-PROJECT-MANAGER-%28BANK%29-%28USA%29-Job-VA-22101/2595852/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/McLean-PROJECT-MANAGER-%28BANK%29-%28USA%29-Job-VA-22101/2595852/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One is seeking a multi-faceted leader with excellent business acumen to build an efficient sales team that consistently delivers exceptional customer service to a particular market. As a Branch Manager, you will demonstrate a wide range of skills and serve as the face of Capital One in your branch’s local community. You will develop and implement retail banking strategies, as well as establish and execute strategic planning goals. The Branch Manager is responsible for overseeing daily operations, sales metrics, and ultimately driving the success of the branch.

Responsibilities:
- Champion a customer centric culture and own service level and operational excellence for the branch
- Implement the region’s human resource strategy, while cultivating a solid team through consistent coaching and guidance
- Oversee sales, service, credit controls, financial and compliance standards, and operational performance of the branch
- Directly manage platform staff, including career development, performance management and recognition
- Manage day-to-day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers
- Deliver on sales volumes and revenue targets in branch as agreed with District Manager
- Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales calls with Small business and commercial partners
- Develop and maintain profitable partnerships with other lines of business, such as Human Resources, Branch Business Managers, Assistant Branch Managers, Relationship Bankers, etc.
- Demonstrate company values – “Excellence” and “Do the Right Thing”, while supporting branch-based change management efforts
- In de novo markets, make additional efforts to generate branch traffic

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of Banking or Sales experience

- 1 year of Management or Supervisory experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Wed, 15 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Columbia-BRANCH-MANAGER-Greater-Washington-DC-Market-Job-WA-98118/2598116/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Columbia-BRANCH-MANAGER-Greater-Washington-DC-Market-Job-WA-98118/2598116/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One is seeking a multi-faceted leader with excellent business acumen to build an efficient sales team that consistently delivers exceptional customer service to a particular market. As a Branch Manager, you will demonstrate a wide range of skills and serve as the face of Capital One in your branch’s local community. You will develop and implement retail banking strategies, as well as establish and execute strategic planning goals. The Branch Manager is responsible for overseeing daily operations, sales metrics, and ultimately driving the success of the branch.

Responsibilities:
- Champion a customer centric culture and own service level and operational excellence for the branch
- Implement the region’s human resource strategy, while cultivating a solid team through consistent coaching and guidance
- Oversee sales, service, credit controls, financial and compliance standards, and operational performance of the branch
- Directly manage platform staff, including career development, performance management and recognition
- Manage day-to-day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers
- Deliver on sales volumes and revenue targets in branch as agreed with District Manager
- Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales calls with Small business and commercial partners
- Develop and maintain profitable partnerships with other lines of business, such as Human Resources, Branch Business Managers, Assistant Branch Managers, Relationship Bankers, etc.
- Demonstrate company values – “Excellence” and “Do the Right Thing”, while supporting branch-based change management efforts
- In de novo markets, make additional efforts to generate branch traffic

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of Banking or Sales experience

- 1 year of Management or Supervisory experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Wed, 15 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Columbia-BRANCH-MANAGER-Greater-Washington-DC-Market-Job-WA-98118/2598117/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Columbia-BRANCH-MANAGER-Greater-Washington-DC-Market-Job-WA-98118/2598117/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we strive to create a world class experience for our customers. Often our local bank branches are the face of Capital One to the community. As a Branch Manager II you have the opportunity to lead and develop a team of associates within a defined banking branch. You are a role model in the community and responsible for maintaining Capital One’s high standard of customer service and excellence within the community by building deep relationships and delivering an exceptional customer experience.

Creativity and innovation is an asset within Capital One as you will be charged with developing and implementing retail banking strategies within your branch. You are the leader for sales and service; responsible for expense, operations, and credit controls; an advocate for community leadership; a partner in human resource management; and a role model for meeting financial and compliance standards within your branch. Collaboration is a key to success within Capital One so you will need to develop and maintain profitable partnerships with other lines of business within Capital One.

Responsibilities:
- Lead a branch with a size criterion of $50MM-$90MM combined loans and deposits; and/or 20% deposit accounts (DDA); and/or $1.5MM-$3.5MM contribution dollars; and 10-14 FTE compliment.
- Staff and Lead sales, service, and operational performance of branches
- Act as a Role model for Capital One’s Values: Excellence and Do the Right Thing while supporting branch based change management efforts
- Deliver on sales volumes and revenue targets in branch as agreed with District Manager
- Collaborate with Branch Business Manager as appropriate
- Lead the branch team
- Manage day-to-day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers
- Directly manage platform staff, including career development, performance management and recognition
- In branches without an Assistant Branch Manager, directly manage the branch teller staff
- Serve as a community leader for the bank
- Champion a customer centric culture and own customer experience in the branch
- Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales call with Small business and commercial partners as appropriate
- In de novo markets, make additional efforts to generate branch traffic
- Ownership for service levels and operational excellence in branch
- Ultimate accountability for risk and compliance for branch
- Implement and advocate the regions human resource strategy

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of Banking or Sales experience
- 1 year of Management experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-District of Columbia-Washington
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sat, 04 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Columbia-BRANCH-MANAGER-II-Greater-Washington-DC-Market-Job-WA-98118/2581533/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Columbia-BRANCH-MANAGER-II-Greater-Washington-DC-Market-Job-WA-98118/2581533/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:

The incumbent is responsible for managing junior and senior Loan Coordinators involved in monitoring collateral on a portfolio of commercial and small business loans, this includes reviewing and approving daily work prepared by associates ensuring accuracy and compliance with policies and procedures. Duties include monitoring flood, hazard, and forced placed insurance, taxes, and UCC filings associated with loan transactions. These are high-dollar, often complex loans which include bank-originated loans, participations and letters of credit and asset based revolving lines of credit. Responsibilities include ensuring compliance with federal regulations and Bank policy, in addition to identifying, researching, solving and/or responding to requests, inquiries, and problem situations in a timely manner.

Role and Responsibilities:

- Develop, lead, motivate and manage a team of associates responsible for monitoring collateral

- Manage and monitor daily production requirements of collateral monitoring team, ensuring service levels are met/exceeded in terms of timeliness, quality and customer service

- Review and approve daily work prepared by Loan Coordinators, assist with more complex loans and/or compliance issues.

- Supervise and monitor insurance, tax, and UCC tracking processes, reviewing insurance policies, documents, and loan systems to ensure compliance with federal and state lending regulations, and bank policies and procedures.

- Actively manage and/or participate in projects as requested by the Collateral Servicing Senior Manager and Commercial Operations Leadership

-Communicate with loan officers and other associates regarding insurance tracking, exceptions, and collateral monitoring

-Prepare/monitor schedules and reports on collateral monitoring processes.

- Verify and document all collateral monitoring issues and work with internal & external partners to resolve issues.

- Develop and document processes and procedures, ensuring consistent and effective processes

- Other duties as assigned.

Qualifications
Skills & Experience

-Supervisor responsibilities and aptitude

-Possess a high degree of PC proficiency

-Excellent oral and written communication skills with ability to communicate with borrowers and all levels of Bank management.

-Must be highly organized and able to work independently in a demanding work environment.

-Ability to work and lead others in a team environment.

Basic Qualifications:

- 5 years in a bank or financial institution with experience handling collateral, documenting loans, and/or working in loan operations, or comparable experience.

- 3 years supervisory or management experience

- 3 years experience working in Excel and Word.

- College degree in Business or Accounting and/or significant related commercial and/or loan operations experience

Preferred Qualifications:

- 5 years experience in commercial or small business banking operations

- Working knowledge of the various types of loan documents associated with commercial and small business loans

- Understanding of the principles relating to the perfection of security interests in collateral and commercial and small business loan documentation

- Knowledge of various insurance policies with concentration on flood and hazard

- Knowledge of lien perfection and monitoring processes, including real estate taxes, escrow, and UCC

-Knowledge of commercial and small business loan accounting systems

-Good organizational skills.

-Ability to effectively manage time.

-Independent and self motivated.

-Detail oriented.

-Excellent verbal and written communication skills.

-Good interpersonal techniques.

-Ability to work under stress and meet deadlines.

-Knowledge of ACBS or ALS loan accounting systems

-Bachelors degree BA or BS in Business, Finance or related area

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Operations
Primary Location: United States-Maryland-Laurel-Prince Georges-Laurel 1 (17302)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Wed, 01 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Laurel-Unit-Manager-Laurel%2C-MD-Job-MD-20707/2575052/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Laurel-Unit-Manager-Laurel%2C-MD-Job-MD-20707/2575052/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS