http://capitalone.jobs2web.com/feeds/customer-service-New-Orleans-LA-jobs/ Custom RSS Feed for customer-service-New-Orleans-LA-jobs Fri, 24 May 2013 07:54:00 GMT en-us http://capitalone.jobs2web.com/feeds/customer-service-New-Orleans-LA-jobs/ 720
Description
At Capital One, we are passionate about providing an exceptional customer experience while helping our personal and small business clients acheive their financial goals. As a Multi Branch Banker, you’ll have the opportunity to use your love of working with people, sales abilities and product knowledge to play a vital role in our customer’s banking experience. You’ll provide your services to an assigned group of branches within a geographic area, partnering with branch associates to provide innovative solutions for our customers.

We’re looking for smart, ambitious and talented professionals to develop relationships, consult with clients and analyze which products and services best meet their needs. Join us and collaborate with other creative and goal-oriented team members in an environment where you can achieve your full potential.

Responsibilities:
- Leverage referrals and other lead generation techniques (e.g., community outreach) to identify new prospects and cross-selling opportunities with current clients

- Conduct discussions with prospects to understand background and identify needs; clearly communicate potential solutions

- Maintain a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs

- Perform servicing duties: greet customers/prospects in the lobby and on the phone, research customer inquiries, orders checks and/or debit cards, return phone calls, accept and forward wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities

- Cultivate partnerships with specialist areas such as Financial Advisors, Small Business and Private Banking to obtain and provide qualified referrals

- Ensure all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations

Qualifications
Basic Qualifications:
- High school diploma, GED or equivalent certification or military experience
- 2 years of customer service experience
- 2 years experience in sales in a banking environment or equivalent
- 1 year experience in the Relationship Banker role and have completed all required training

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Louisiana-New Orleans-Greater NO-Canal Blvd Br 10 (37010)
Schedule: Full-time
Travel: Yes, 75 % of the Time

Job Posting:
Unposting Date:]]>Fri, 03 May 2013 03:01:00 GMThttp://capitalone.jobs2web.com/job/Palestine-Full-Time-Teller-South-Loop-Palestine-Job-TX-75801/2531302/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Palestine-Full-Time-Teller-South-Loop-Palestine-Job-TX-75801/2531302/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
Under general supervision, the incumbent must successfully be able to advise clients in investment concepts in a bank environment. The Financial Consultant must meet production goals that are reviewed on a monthly basis. This individual must hold FINRA Series 7, 63 and state approved Life and Health Insurance licenses. The position requires a person who is diligent and consistent with relevant regulatory guidelines, including but not limited to those of FINRA, the SEC and state insurance departments. The position requires a person who is highly motivated and client-focused. The incumbent works with non-licensed bank associates, licensed bank associates, Branch Management and bank customers.

Responsibilities:
- Meets or exceeds production goals and recurring revenue targets.
- Attends Branch, District and Regional and Investment meetings.
- Conducts and facilitates all branch investment related advisor training for Licensed Bank Associates and Financial Representatives.
- Delivers training and assists with the development of profiling techniques and service procedures and provides mentoring/coaching to Licensed Bank Associates and Financial Representatives in the assigned Branches.
- Develops and implements strategies to prospect for new clients.
- Meets daily with existing and potential investment clients.
- Attends ongoing product training sessions.
- Maintains effective and productive working relationships with Branch personnel, Bank Management and Investment Management.
- Promotes professionalism and maintains excellent client relations at all times.
- Effectively communicates investment concepts to existing and prospective clients, as well as non-licensed and Licensed Bank Associates.
- Submits required investment paperwork, reports and/or documents within specified time frames.
- Maintains the confidentiality of sensitive information
- Accountable for all follow-up on any Missing Documentation reports.
- Adheres to all internal and external audit and compliance requirements.
- Ensures adherence by all Licensed Bank Associates and Financial Representatives in the assigned Branches.
- Follows all policies and procedures outlined in the Capital One Financial Advisors procedure Manuals.

Qualifications
Basic Qualifications:

- High school degree or equivalent
- FINRA Series 7, 63
- State-approved Life and Health Insurance licenses

Preferred Qualifications:

- 3 years of related financial advisor experience
- 3 year financial services administration

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Sales
Primary Location: United States-Louisiana-New Orleans-Greater NO-Elmwood Br 109 (37109)
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Sat, 27 Apr 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/New-Orleans-Financial-Consultant-II-Harahan%2C-LA-Job-LA-70112/2456742/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/New-Orleans-Financial-Consultant-II-Harahan%2C-LA-Job-LA-70112/2456742/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
The Relationship Banker is responsible for direct selling of our consumer and small business products/services to existing and new customers using the GAIN Model. Develops and deepens relationships by servicing and selling consumer and small business products to new and existing customers. Responsible for referring customers to other lines of business such as Capital One Financial Advisors, Private Banking, Small Business and Commercial banking as appropriate. Must maintain and acquire knowledge of complete line of products and services offered at the bank. Perform related duties as required to achieve branch goals.

Responsibilities:
- Meets with prospects and customers through outbound calling efforts, Teller referrals and branch referrals to specialist areas such as Investments, Private Client Group, Small Business, etc to discuss and sell banking products.
- Uses needs-based assessment tools to analyze and determine customer needs. Recommends and sells appropriate solutions (consumer and business) both in person and on the telephone.
- Uses the GAIN Model to uncover customer needs using open-ended questions
- Maintains a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs.
- Researches and answers customer inquiries and requests regarding accounts, products, rates and services.
- Coordinates and leads any training and sales meetings as requested.
- During down-time, deepen customer relationships as directed(e.g. working the lobby/teller line or outbound calling)
- Service Small business customers as needed and sell to branch-managed businesses when no Branch Business Manager is available
- Refer larger Small Business and Commercial opportunities as identified during profiling to Branch Business Manager or Branch Manager
- Attend Bank @ Work appointments and fulfill on accounts opened there as appropriate • Champion a customer centric culture
- Maintain job proficiency and certification
- Assists in business development/calling efforts as requested. Attends business receptions and outside customer functions as requested.
- Performs servicing duties: greets customers/prospects in the lobby and on the phone, researches customer inquiries, orders checks and/or debit cards, returns phone calls, accepts and forwards wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities.
- Ensures all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.

Qualifications
Basic Qualifications

- High School Diploma, GED or Equivalent Certification

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Louisiana-New Orleans-Greater NO-Main Office (37001)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Fri, 03 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Baton-Rouge-Relationship-Banker-North-and-South-Baton-Rouge%2C-Louisiana-Job-LA-70801/2251217/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Baton-Rouge-Relationship-Banker-North-and-South-Baton-Rouge%2C-Louisiana-Job-LA-70801/2251217/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
The Relationship Banker is responsible for direct selling of our consumer and small business products/services to existing and new customers using the GAIN Model. Develops and deepens relationships by servicing and selling consumer and small business products to new and existing customers. Responsible for referring customers to other lines of business such as Capital One Financial Advisors, Private Banking, Small Business and Commercial banking as appropriate. Must maintain and acquire knowledge of complete line of products and services offered at the bank. Perform related duties as required to achieve branch goals.

Responsibilities:
- Meets with prospects and customers through outbound calling efforts, Teller referrals and branch referrals to specialist areas such as Investments, Private Client Group, Small Business, etc to discuss and sell banking products.
- Uses needs-based assessment tools to analyze and determine customer needs. Recommends and sells appropriate solutions (consumer and business) both in person and on the telephone.
- Uses the GAIN Model to uncover customer needs using open-ended questions
- Maintains a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs.
- Researches and answers customer inquiries and requests regarding accounts, products, rates and services.
- Coordinates and leads any training and sales meetings as requested.
- During down-time, deepen customer relationships as directed(e.g. working the lobby/teller line or outbound calling)
- Service Small business customers as needed and sell to branch-managed businesses when no Branch Business Manager is available
- Refer larger Small Business and Commercial opportunities as identified during profiling to Branch Business Manager or Branch Manager
- Attend Bank @ Work appointments and fulfill on accounts opened there as appropriate • Champion a customer centric culture
- Maintain job proficiency and certification
- Assists in business development/calling efforts as requested. Attends business receptions and outside customer functions as requested.
- Performs servicing duties: greets customers/prospects in the lobby and on the phone, researches customer inquiries, orders checks and/or debit cards, returns phone calls, accepts and forwards wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities.
- Ensures all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.

Qualifications
Basic Qualifications

- High School Diploma, GED or Equivalent Certification

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Louisiana-New Orleans-Greater NO-Main Office (37001)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Wed, 01 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/New-Orleans-Relationship-Banker-New-Orleans-area-Louisiana-Job-LA-70112/2262548/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/New-Orleans-Relationship-Banker-New-Orleans-area-Louisiana-Job-LA-70112/2262548/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Are you passionate about providing excellent customer service? Does the idea of working in a fast paced, team oriented environment excite you? Are you looking for a career opportunity at one of the top 10 largest banks in the US? Then we want to talk to you! We’re looking for energetic, enthusiastic people to be the face of Capital One to our retail branch customers.

As a Teller at Capital One, you will play a vital role in our customer’s banking experience. You will perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals. You will champion and live our sales and service culture, assisting customers with product explanations and identifying opportunities for referrals to our Relationship Bankers within the branch. Adhering to established operational policies and procedures is important. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an exceptional customer experience every transaction, every time.

Responsibilities:
- Maintain and balance cash drawer
- Identify and refer sales opportunities to Relationship Bankers
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Maintain supply and sale of consignment items
- Deliver outstanding customer experience by executing transactions quickly and flawlessly

Qualifications
Basic Qualifications:
- High school diploma, GED or equivalent certification or military experience
- At least six months of work experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Louisiana-Mandeville-Northshore-Hwy 59 Branch (37378)
Schedule: Part-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 10 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Houston-Full-Time-Teller%2C-Briar-Forest-Branch-Job-TX-77001/2543217/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Houston-Full-Time-Teller%2C-Briar-Forest-Branch-Job-TX-77001/2543217/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Are you passionate about providing excellent customer service? Does the idea of working in a fast paced, team oriented environment excite you? Are you looking for a career opportunity at one of the top 10 largest banks in the US? Then we want to talk to you! We’re looking for energetic, enthusiastic people to be the face of Capital One to our retail branch customers.

As a Teller at Capital One, you will play a vital role in our customer’s banking experience. You will perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals. You will champion and live our sales and service culture, assisting customers with product explanations and identifying opportunities for referrals to our Relationship Bankers within the branch. Adhering to established operational policies and procedures is important. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an exceptional customer experience every transaction, every time.

Responsibilities:
- Maintain and balance cash drawer
- Identify and refer sales opportunities to Relationship Bankers
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Maintain supply and sale of consignment items
- Deliver outstanding customer experience by executing transactions quickly and flawlessly

Qualifications
Basic Qualifications:
- High school diploma, GED or equivalent certification or military experience
- At least six months of work experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Louisiana-Mandeville-Northshore-Hwy 59 Branch (37378)
Schedule: Part-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Tue, 14 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Mandeville-Part-Time-Teller-Hwy-59-Branch-Job-LA-70448/2547800/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Mandeville-Part-Time-Teller-Hwy-59-Branch-Job-LA-70448/2547800/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Are you passionate about providing excellent customer service? Does the idea of working in a fast paced, team oriented environment excite you? Are you looking for a career opportunity at one of the top 10 largest banks in the US? Then we want to talk to you! We’re looking for energetic, enthusiastic people to be the face of Capital One to our retail branch customers.

As a Teller at Capital One, you will play a vital role in our customer’s banking experience. You will perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals. You will champion and live our sales and service culture, assisting customers with product explanations and identifying opportunities for referrals to our Relationship Bankers within the branch. Adhering to established operational policies and procedures is important. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an exceptional customer experience every transaction, every time.

Responsibilities:
- Maintain and balance cash drawer
- Identify and refer sales opportunities to Relationship Bankers
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Maintain supply and sale of consignment items
- Deliver outstanding customer experience by executing transactions quickly and flawlessly

Qualifications
Basic Qualifications:
- High school diploma, GED or equivalent certification or military experience
- At least six months of work experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Louisiana-Houma-Tri Parish-Houma Main Br 190 (37190)
Schedule: Part-time
Travel: Yes, 75 % of the Time

Job Posting:
Unposting Date:]]>Fri, 17 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Houma-Part-Time-Teller-Houma-Market-Forward-Hire-Job-LA-70360/2603094/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Houma-Part-Time-Teller-Houma-Market-Forward-Hire-Job-LA-70360/2603094/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Are you passionate about providing excellent customer service? Does the idea of working in a fast paced, team oriented environment excite you? Are you looking for a career opportunity at one of the top 10 largest banks in the US? Then we want to talk to you! We’re looking for energetic, enthusiastic people to be the face of Capital One to our retail branch customers.

As a Teller at Capital One, you will play a vital role in our customer’s banking experience. You will perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals. You will champion and live our sales and service culture, assisting customers with product explanations and identifying opportunities for referrals to our Relationship Bankers within the branch. Adhering to established operational policies and procedures is important. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an exceptional customer experience every transaction, every time.

Responsibilities:
- Maintain and balance cash drawer
- Identify and refer sales opportunities to Relationship Bankers
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Maintain supply and sale of consignment items
- Deliver outstanding customer experience by executing transactions quickly and flawlessly

Qualifications
Basic Qualifications:
- High school diploma, GED or equivalent certification or military experience
- At least six months of work experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Louisiana-Houma-Tri Parish-Houma Main Br 190 (37190)
Schedule: Part-time
Travel: Yes, 75 % of the Time

Job Posting:
Unposting Date:]]>Wed, 22 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Houma-Part-Time-Teller-Houma-Market-Forward-Hire-Job-LA-70360/2610226/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Houma-Part-Time-Teller-Houma-Market-Forward-Hire-Job-LA-70360/2610226/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
Process deposits, transfers, withdrawals, and other transactions in accordance with established policies and procedures; must be continuously aware of fraud loss and check cashing guidelines as well as all security and transaction documentation requirements. Also responsible for the security of assigned cash which must be maintained and balanced within established guidelines. Must Champion and live the service and sales culture.

Responsibilities:
- Greets customers/prospects in the lobby, drive-thru and on the phone
- Process transactions within established policies and procedures to ensure operational excellence
- Identify and refer sales opportunities to Relationship Bankers via the GAIN needs assessment
- Compliance with all banking regulations
- Maintain supply and sale of consignment items.
- Deliver on in branch customer experience for all segments to ensure a quality customer experience-every customer every time.
- All other job duties as assigned.

Qualifications
Basic Qualifications:
- At least a High School Diploma, GED or Equivalent Certification
- At least six months of work experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Louisiana-Golden Meadow-Tri Parish-GoldenMeadow Br287 (37287)

Other Locations:United States-Louisiana-Galliano-Tri Parish-Galliano Br 286 (37286)
Schedule: Part-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Thu, 23 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Golden-Meadow-Golden-Meadow-Galliano-PT-Teller-Job-LA-70357/2398361/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Golden-Meadow-Golden-Meadow-Galliano-PT-Teller-Job-LA-70357/2398361/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
Under general supervision, the incumbent must successfully be able to advise clients in investment concepts in a bank environment. The Financial Consultant must meet production goals that are reviewed on a monthly basis. This individual must hold FINRA Series 7, 63 and state approved Life and Health Insurance licenses. The position requires a person who is diligent and consistent with relevant regulatory guidelines, including but not limited to those of FINRA, the SEC and state insurance departments. The position requires a person who is highly motivated and client-focused. The incumbent works with non-licensed bank associates, licensed bank associates, Branch Management and bank customers.

Responsibilities:
- Meets or exceeds production goals and recurring revenue targets.
- Attends Branch, District and Regional and Investment meetings.
- Conducts and facilitates all branch investment related advisor training for Licensed Bank Associates and Financial Representatives.
- Delivers training and assists with the development of profiling techniques and service procedures and provides mentoring/coaching to Licensed Bank Associates and Financial Representatives in the assigned Branches.
- Develops and implements strategies to prospect for new clients.
- Meets daily with existing and potential investment clients.
- Attends ongoing product training sessions.
- Maintains effective and productive working relationships with Branch personnel, Bank Management and Investment Management.
- Promotes professionalism and maintains excellent client relations at all times.
- Effectively communicates investment concepts to existing and prospective clients, as well as non-licensed and Licensed Bank Associates.
- Submits required investment paperwork, reports and/or documents within specified time frames.
- Maintains the confidentiality of sensitive information
- Accountable for all follow-up on any Missing Documentation reports.
- Adheres to all internal and external audit and compliance requirements.
- Ensures adherence by all Licensed Bank Associates and Financial Representatives in the assigned Branches.
- Follows all policies and procedures outlined in the Capital One Financial Advisors procedure Manuals.

Qualifications
Basic Qualifications:

- High school degree or equivalent
- FINRA Series 7, 63
- State-approved Life and Health Insurance licenses

Preferred Qualifications:

- 3 years of related financial advisor experience
- 3 year financial services administration

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Sales
Primary Location: United States-Louisiana-Larose-Tri Parish-Larose Cutoff Br291 (37291)
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Fri, 17 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/McLean-Sr-Technology-Manager-%28Banking%29-Job-VA-22101/2492494/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/McLean-Sr-Technology-Manager-%28Banking%29-Job-VA-22101/2492494/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we are passionate about providing an exceptional customer experience while helping our personal and small business clients acheive their financial goals. As a Multi Branch Banker, you’ll have the opportunity to use your love of working with people, sales abilities and product knowledge to play a vital role in our customer’s banking experience. You’ll provide your services to an assigned group of branches within a geographic area, partnering with branch associates to provide innovative solutions for our customers.

We’re looking for smart, ambitious and talented professionals to develop relationships, consult with clients and analyze which products and services best meet their needs. Join us and collaborate with other creative and goal-oriented team members in an environment where you can achieve your full potential.

Responsibilities:
- Leverage referrals and other lead generation techniques (e.g., community outreach) to identify new prospects and cross-selling opportunities with current clients

- Conduct discussions with prospects to understand background and identify needs; clearly communicate potential solutions

- Maintain a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs

- Perform servicing duties: greet customers/prospects in the lobby and on the phone, research customer inquiries, orders checks and/or debit cards, return phone calls, accept and forward wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities

- Cultivate partnerships with specialist areas such as Financial Advisors, Small Business and Private Banking to obtain and provide qualified referrals

- Ensure all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations

Qualifications
Basic Qualifications:
- High school diploma, GED or equivalent certification or military experience
- 2 years of customer service experience
- 2 years experience in sales in a banking environment or equivalent
- 1 year experience in the Relationship Banker role and have completed all required training

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Louisiana-Marrero-Greater NO-Belle Promnde Br 26 (37026)
Schedule: Full-time
Travel: Yes, 75 % of the Time

Job Posting:
Unposting Date:]]>Wed, 22 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Marrero-Relationship-Multi-Branch-Bnkr-Belle-Promenade-BranchJefferson-District-Job-LA-70072/2560731/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Marrero-Relationship-Multi-Branch-Bnkr-Belle-Promenade-BranchJefferson-District-Job-LA-70072/2560731/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we are passionate about providing an exceptional customer experience while helping our personal and small business clients acheive their financial goals. As a Multi Branch Banker, you’ll have the opportunity to use your love of working with people, sales abilities and product knowledge to play a vital role in our customer’s banking experience. You’ll provide your services to an assigned group of branches within a geographic area, partnering with branch associates to provide innovative solutions for our customers.

We’re looking for smart, ambitious and talented professionals to develop relationships, consult with clients and analyze which products and services best meet their needs. Join us and collaborate with other creative and goal-oriented team members in an environment where you can achieve your full potential.

Responsibilities:
- Leverage referrals and other lead generation techniques (e.g., community outreach) to identify new prospects and cross-selling opportunities with current clients

- Conduct discussions with prospects to understand background and identify needs; clearly communicate potential solutions

- Maintain a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs

- Perform servicing duties: greet customers/prospects in the lobby and on the phone, research customer inquiries, orders checks and/or debit cards, return phone calls, accept and forward wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities

- Cultivate partnerships with specialist areas such as Financial Advisors, Small Business and Private Banking to obtain and provide qualified referrals

- Ensure all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations

Qualifications
Basic Qualifications:
- High school diploma, GED or equivalent certification or military experience
- 2 years of customer service experience
- 2 years experience in sales in a banking environment or equivalent
- 1 year experience in the Relationship Banker role and have completed all required training

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Louisiana-Metairie-Greater NO-Bonnabel Br 24 (37024)
Schedule: Full-time
Travel: Yes, 75 % of the Time

Job Posting:
Unposting Date:]]>Wed, 22 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Metairie-Relationship-Multi-Branch-Bnkr-Bonnabel-BranchJefferson-District-Job-LA-70001/2560732/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Metairie-Relationship-Multi-Branch-Bnkr-Bonnabel-BranchJefferson-District-Job-LA-70001/2560732/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we are passionate about providing an exceptional customer experience while helping our personal and small business clients acheive their financial goals. As a Multi Branch Banker, you’ll have the opportunity to use your love of working with people, sales abilities and product knowledge to play a vital role in our customer’s banking experience. You’ll provide your services to an assigned group of branches within a geographic area, partnering with branch associates to provide innovative solutions for our customers.

We’re looking for smart, ambitious and talented professionals to develop relationships, consult with clients and analyze which products and services best meet their needs. Join us and collaborate with other creative and goal-oriented team members in an environment where you can achieve your full potential.

Responsibilities:
- Leverage referrals and other lead generation techniques (e.g., community outreach) to identify new prospects and cross-selling opportunities with current clients

- Conduct discussions with prospects to understand background and identify needs; clearly communicate potential solutions

- Maintain a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs

- Perform servicing duties: greet customers/prospects in the lobby and on the phone, research customer inquiries, orders checks and/or debit cards, return phone calls, accept and forward wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities

- Cultivate partnerships with specialist areas such as Financial Advisors, Small Business and Private Banking to obtain and provide qualified referrals

- Ensure all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations

Qualifications
Basic Qualifications:
- High school diploma, GED or equivalent certification or military experience
- 2 years of customer service experience
- 2 years experience in sales in a banking environment or equivalent
- 1 year experience in the Relationship Banker role and have completed all required training

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Louisiana-Kenner-Greater NO-Kenner Br 23 (37023)
Schedule: Full-time
Travel: Yes, 75 % of the Time

Job Posting:
Unposting Date:]]>Thu, 25 Apr 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Brenham-Relationship-Banker%2C-Brenham-Branch-Job-TX-77833/2567885/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Brenham-Relationship-Banker%2C-Brenham-Branch-Job-TX-77833/2567885/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Level: Manager

At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.

Capital One has celebrated milestones, including:

- Top-10 bank by deposits
- 148 on the Fortune 500
- 1,000 bank branches
- 2,200 ATM locations
- More than 31,500 associates globally
- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

Geek. Nerd. Tech-junkie. They’re all pet-names to us. And if you share in a passion for all things technology, then you’d be the perfect candidate for the Capital One Information Technology team.

Daily, you’ll work alongside some of the savviest techies in the business at an internationally recognized company. From advancing our network to assisting the technologically-challenged, you’ll love coming to work every day at one of the “100 Best Companies to Work For.”
Do you want to be at the forefront of developing and evaluating new technologies for a dynamic and growing Fortune 500 company? Join our team as a Technical Development Specialist and challenge your technical prowess in an environment where your recommendations will be valued. In this role, you will be responsible for participating in design, development, and implementation of specific new and emerging technologies, platforms and services.

Candidates should have a detailed technical knowledge of the Adobe LiveCycle Enterprise Suite application, specifically the Workflow, Form, and Output modules. Candidate should have a minimum of 3 years of Adobe LiveCycle development and design, concentrating in Forms development and design, process workflow design, and have corresponding experience in JavaScript and FormCalc. Individual should have strong experience in creating and maintaining processes in Workbench, and be knowledgeable of all Workbench components and services. Individual should also be familiar with the technical stack that supports Adobe LiveCycle, such as Unix, WebSphere Application Server, and Oracle.

Candidate will be responsible for defining solutions (requirements, designs, services, recommendations) to business/systems problems and own the integrity of the solution through customer acceptance to final disposition of solution. Responsible for the development, maintenance, management, and delivery of technical information or documentation to the appropriate audiences in the appropriate Capital One standard formats via print and online mediums. Includes interface with management, users, and information technology professionals to create high-level conceptual solutions to business problems. Usually possesses significant knowledge in one or more business functional areas. Familiarity with Agile methodology concepts and work will be additional plus.

Qualifications
Basic Qualifications:
- At least 3 years experience designing, developing, editing, and supporting specific types of form documents to industry and corporate standards utilizing the Adobe LiveCycle Designer and Workbench toolset
- At least 3 years experience with Process/Workflow design and support for new and existing processes/applications utilizing the Adobe LiveCycle product suite
- At least 2 years experience in JavaScript and FormCalc programming
- At least 2 years experience in Ability to design and edit forms to match corporate style guide specifications and instructions
- At least 2 years Implementing specific document updates to match business requirements, and maintaining form document library using Adobe LiveCycle and content repository
- At least years experience with overall support for Adobe LiveCycle administration and technical infrastructure
- At least 1 year experience with experience with Adobe LiveCycle Enterprise Suite application upgrades

Preferred Requirements:
- 3+ years of Financial Services experience
- 2+ years of Quality Assurance (QA) and testing phase experience
- 5+ years of project experience in the quality assurance and testing phases or projects
- 1-2 years of AIX Unix and WebSphere Application Server, or knowledge of similar technologies and architecture
- 2-3 years experience with Oracle database and SQL
- 2-3 years of working in object, data, and / or process modeling, business process or workflow design
- 2-3 years Java programming experience
- 1-2 years experience with Digital signatures/signature pads leveraging Adobe LiveCycle application module
- Demonstrated experience leading and completing Form and Process development projects
- Strong written communication & language skills
- Ability to effectively communicate across multiple levels (Executive Sponsors to team members); Ability to communicate technical issues to non-technical individuals
- Lean/Agile development experience preferred
- Work with developers and infrastructure specialists to pilot and evaluate new technologies.
- Assess technical viability of new products and technologies
- Manage up to 4 people

Candidate should be prepared to present forms and process samples/summaries upon request

Job: Information Technology
Primary Location: United States-Louisiana-New Orleans-Greater NO-Place St Charles (37701)

Other Locations:United States-Virginia-McLean, United States-New York-Melville-Long Island-Melville, NY (22001)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Fri, 17 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/New-Orleans-Sr-Adobe-Life-Cycle-Specialist-Job-LA-70112/2555212/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/New-Orleans-Sr-Adobe-Life-Cycle-Specialist-Job-LA-70112/2555212/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we are passionate about providing an exceptional customer experience while helping our personal and small business clients achieve their financial goals. As a Relationship Banker, you’ll have the opportunity to use your love of working with people, sales abilities and product knowledge to play a vital role in our customer’s banking experience. You’ll partner with other branch associates to provide innovative solutions for our customers.

We’re looking for smart, ambitious and talented professionals to develop relationships, consult with clients and analyze which products and services best meet their needs. Join us and collaborate with other creative and goal-oriented team members in an environment where you can achieve your full potential.

Responsibilities:
- Leverage referrals and other lead generation techniques (e.g., community outreach) to identify new prospects and cross-selling opportunities with current clients

- Conduct discussions with prospects to understand background and identify needs; clearly communicate potential solutions

- Maintain a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs

- Perform servicing duties: greet customers/prospects in the lobby and on the phone, research customer inquiries, orders checks and/or debit cards, return phone calls, accept and forward wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities

- Cultivate partnerships with specialist areas such as Financial Advisors, Small Business and Private Banking to obtain and provide qualified referrals

- Ensure all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations

Qualifications
Basic Qualifications

- High School Diploma, GED or Equivalent Certification or military experience

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Louisiana-Mandeville-Northshore-Mandeville Br 81 (37081)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 03 May 2013 03:01:00 GMThttp://capitalone.jobs2web.com/job/Mandeville-Relationship-Banker-Mandeville-Branch-Job-LA-70448/2531323/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Mandeville-Relationship-Banker-Mandeville-Branch-Job-LA-70448/2531323/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we are passionate about providing an exceptional customer experience while helping our personal and small business clients achieve their financial goals. As a Relationship Banker, you’ll have the opportunity to use your love of working with people, sales abilities and product knowledge to play a vital role in our customer’s banking experience. You’ll partner with other branch associates to provide innovative solutions for our customers.

We’re looking for smart, ambitious and talented professionals to develop relationships, consult with clients and analyze which products and services best meet their needs. Join us and collaborate with other creative and goal-oriented team members in an environment where you can achieve your full potential.

Responsibilities:
- Leverage referrals and other lead generation techniques (e.g., community outreach) to identify new prospects and cross-selling opportunities with current clients

- Conduct discussions with prospects to understand background and identify needs; clearly communicate potential solutions

- Maintain a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs

- Perform servicing duties: greet customers/prospects in the lobby and on the phone, research customer inquiries, orders checks and/or debit cards, return phone calls, accept and forward wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities

- Cultivate partnerships with specialist areas such as Financial Advisors, Small Business and Private Banking to obtain and provide qualified referrals

- Ensure all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations

Qualifications
Basic Qualifications

- High School Diploma, GED or Equivalent Certification or military experience

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Louisiana-Thibodaux-Tri Parish-West Second Br 284 (37284)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Tue, 14 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Bethesda-Full-Time-Teller-Bethesda-Avenue-Job-MD-20810/2547820/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Bethesda-Full-Time-Teller-Bethesda-Avenue-Job-MD-20810/2547820/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One, a Fortune 500 company and one of the nation’s Top 10 banks, offers an unmatched range of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s greatest banks! By combining a strong balance sheet, resilient businesses, and a massive customer franchise, we feel that we have amazing combination to achieve our goal! Capital One has developed an exceptional work environment where people with a variety of thoughts, ideas and backgrounds are guided by our two main values, Excellence and Do the Right Thing. They come together to make Capital One a great company, as well as a fantastic place to work!

Capital One is currently looking for an Assistant Branch Manager to help manage day-to-day branch operations and service delivery. The successful candidate would assist in the overall management the branch, including operations, sales, service, audits and staffing, with the primary focus on operations. This person would be directly responsible for managing the teller staff and providing them with career development, performance management and recognition. The candidate should come from a banking background matching the following criteria: Branch size criteria includes $90MM combined loans and deposits; and/or 40% DDA; and/or $3.5 MM contribution dollars; and 15 FTE compliment

Responsibilities include:
- Encourage staff to promote self service and remote service options for relevant customer transactions
- Address and resolve escalated customer complaints
- Manage risk and compliance for the branch; help meet financial and compliance standards
- Deliver service levels and operational excellence in branch as agreed with branch manager
- Service and sell to customers via escalations or complex sales referred by relationship bankers; directly sell to clients as appropriate in relationship bankers absence; Coach Relationship Bankers using GROWTH in partnership with Branch Manager
- As necessary, perform non-monetary transactions for customers
- Take on Branch Manager responsibilities during their absence

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- Minimum of 2 years of Retail Banking experience

- Minimum of 2 years of Management experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Louisiana-Marrero-Greater NO-Belle Promnde Br 26 (37026)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Sun, 19 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Manager%2C-Product-Management-Job-DE-19801/2605365/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Manager%2C-Product-Management-Job-DE-19801/2605365/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
As a Lead Teller at Capital One, you’ll have the ability to use your leadership skills and teller experience to perform a vital role in our branch operations. Capital One is passionate about creating an exceptional customer experience – as a Lead Teller, you will lead a dynamic Teller team in championing our company values of Excellence and Do the Right Thing – every customer, every time. Your excellent people skills will allow you to cultivate customer relationships and initiate referrals, partnering with our Relationship Bankers to cross-sell bank products and services. You will work closely with the Branch Manager to develop and grow your team.

Responsibilities include:
- Compliance: Ensure adherence to policies and procedures and that regulatory compliance standards are met by all staff. Complete required audits and reconciliations of consignment items and general ledger tickets. Conduct audits of tellers, vaults, ATMs and currency dispensers.

- Coaching: Work with Teller team to meet customer service expectations. Demonstrate successful referral practices. Mentor team and help resolve customer issues. Give direction and feedback to others to increase their knowledge and performance.

- Training: Direct onboarding of new Tellers. Conduct training sessions for staff on new policies, products and procedures.

- Execution: Deliver on branch customer service standards. Complete complex transactions and demonstrate mastery of Teller application transactions and processing Teller operations. Own responsibility of Teller line workflow, cash management and controls and assist other Tellers with accuracy in cash handling and balancing.

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of Retail Banking experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Louisiana-Marrero-Greater NO-Marrero Br 142 (37142)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 17 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Islip-Part-Time-Teller-SW-Suffolk-Islip-Job-NY-11751/2555255/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Islip-Part-Time-Teller-SW-Suffolk-Islip-Job-NY-11751/2555255/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
As a Lead Teller at Capital One, you’ll have the ability to use your leadership skills and teller experience to perform a vital role in our branch operations. Capital One is passionate about creating an exceptional customer experience – as a Lead Teller, you will lead a dynamic Teller team in championing our company values of Excellence and Do the Right Thing – every customer, every time. Your excellent people skills will allow you to cultivate customer relationships and initiate referrals, partnering with our Relationship Bankers to cross-sell bank products and services. You will work closely with the Branch Manager to develop and grow your team.

Responsibilities include:
- Compliance: Ensure adherence to policies and procedures and that regulatory compliance standards are met by all staff. Complete required audits and reconciliations of consignment items and general ledger tickets. Conduct audits of tellers, vaults, ATMs and currency dispensers.

- Coaching: Work with Teller team to meet customer service expectations. Demonstrate successful referral practices. Mentor team and help resolve customer issues. Give direction and feedback to others to increase their knowledge and performance.

- Training: Direct onboarding of new Tellers. Conduct training sessions for staff on new policies, products and procedures.

- Execution: Deliver on branch customer service standards. Complete complex transactions and demonstrate mastery of Teller application transactions and processing Teller operations. Own responsibility of Teller line workflow, cash management and controls and assist other Tellers with accuracy in cash handling and balancing.

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of Retail Banking experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Louisiana-Marrero-Greater NO-Marrero Br 142 (37142)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Wed, 22 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Marrero-Lead-Teller-I-Marrero-Branch-Job-LA-70072/2560725/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Marrero-Lead-Teller-I-Marrero-Branch-Job-LA-70072/2560725/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
As a Lead Teller at Capital One, you’ll have the ability to use your leadership skills and teller experience to perform a vital role in our branch operations. Capital One is passionate about creating an exceptional customer experience – as a Lead Teller, you will lead a dynamic Teller team in championing our company values of Excellence and Do the Right Thing – every customer, every time. Your excellent people skills will allow you to cultivate customer relationships and initiate referrals, partnering with our Relationship Bankers to cross-sell bank products and services. You will work closely with the Branch Manager to develop and grow your team.

Responsibilities include:
- Compliance: Ensure adherence to policies and procedures and that regulatory compliance standards are met by all staff. Complete required audits and reconciliations of consignment items and general ledger tickets. Conduct audits of tellers, vaults, ATMs and currency dispensers.

- Coaching: Work with Teller team to meet customer service expectations. Demonstrate successful referral practices. Mentor team and help resolve customer issues. Give direction and feedback to others to increase their knowledge and performance.

- Training: Direct onboarding of new Tellers. Conduct training sessions for staff on new policies, products and procedures.

- Execution: Deliver on branch customer service standards. Complete complex transactions and demonstrate mastery of Teller application transactions and processing Teller operations. Own responsibility of Teller line workflow, cash management and controls and assist other Tellers with accuracy in cash handling and balancing.

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of cash handling experience

Preferred Qualifications:

- 6 months of Supervisory experience in professional role

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Louisiana-Galliano-Tri Parish-Galliano Br 286 (37286)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Wed, 01 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Mid-Client-Support-Specialist-NYC-Job-NY-10001/2575093/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Mid-Client-Support-Specialist-NYC-Job-NY-10001/2575093/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS