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Description
Capital One is seeking a Creative Director/Head of Design. The right candidate will have the energy and vision to inspire, the experience to lead, and the ability to manage both the Digital Customer Experience creative team and develop creative direction and deliverables for Capital One’s digital servicing experience. The Creative Director will be responsible for directing all phases of the creative process and establishing design direction and guidelines. This is a hands-on position that requires both leadership and strong contribution to the projects on a daily basis. The Creative Director is actively involved and participates in creative work; developing and building a model to effectively and efficiently center web design around the customer to engage through our digital channels and using the latest in technologies design techniques.

Essential Knowledge and Skills:

As Creative Director/Head of Design, you drive the design; encouraging team members to seek innovation and perfection. Partnered with the Digital Customer Experience team, you will build and also lead a multi-disciplinary team of Designers, Information Architects, and Prototype Developers. This leadership is about more than the project itself; it’s about getting the best from each individual so that they are engaged and thriving in a creative environment. The creative director is a talented hands-on designer with the ability to invent thoughtful, viable and unexpected creative solutions. You examine all aspects of a design problem and provide elegant solutions while maintaining a beautiful and usable aesthetic that supports the brand. You have extensive experience representing the creative team and its work to others. The creative director must be clear and articulate in presenting the team's ideas and work, but also act as the product’s most vocal champion to the creative team. The creative director is the catalyst that mixes ideas, pushes concepts, and finds the best way to meet the project needs with sophisticated design. The creative director will mentor team members to ensure high quality work across the entire group. In a nutshell, you collaborate and mentor in order to create amazing work.

Core Responsibilities:

- Act as the experience champion and maintain brand equities while exploring and evolving the brand voice/look/feel

- Mentor and support team members; understanding their strengths and weaknesses and
recommending projects and training to help them develop; recommend promotions and growth opportunities; Experiment with new tools and techniques to improve our work. Recruit and hire additional team members as needed.

- O

versee the work produced by the creative team, and help designers produce superior creative work that meets project objectives, brand standards, and usability best practices - lead by example
- Uphold quality standards of all creative deliverables
- Responsible for future and current development of Capital One servicing experience conventions and standards
- Hands on creative direction to Designers
- Creative thinker that must have flexibility, good judgment and attention to detail
- Understand and work within project parameters: project goals and requirements, user experience, technical constraints, as well as budget and schedule
- Lead multiple projects; oversee planning, concept development, design and implementation; assign tasks and monitor progress
- Lead the creative team to define the visual customer experience for existing and new site applications that establish and adhere to site conventions and standards. Develop creative concepts and manage through production a wide range of projects, including: functional prototypes, HTML web site graphics, banners, flash animations, etc.
- Collaborate closely with the Digital Product Management team to define goals and objectives for the visual designs. Work effectively across departments to understand business needs and to manage the delivery of final assets.
- Work with your team to create detailed visual specifications (mockups, specifications) that support both the branding goals and the usability goals for the site. Work with usability engineers to gather data on the designs and iterate.

- Interact effectively with all levels of management and staff

Requirements:

10-15 years of creative/art direction experience and with exceptional conceptual design skills and requires 4+ years experience in leading design teams of 5 or more. A vision for big picture design ideas, blended with detail orientation, and an obsession for consistency. You must lead brainstorms and group wide high-concept meetings to develop innovative designs. Is self-directed and can lead the creative team to produce work that meets high standards. Knowledgeable of best practices of all major best of breed web-based interfaces. Able to justify all design decisions based business goals, user needs, and brand relevance rather than aesthetics. Can articulate and present to executive staff the rationale and foundation for creative design. Even if you can’t write a lick of code, you need to be conversant in the constraints and limitations of web technologies. We expect you to innovate and push the envelope, but we also expect that you will always produce technically feasible design as well, on time and on budget. We seek designers who are well versed in all applications for the creation of graphic design for the Internet. These may include, but are not limited to: Adobe Creative Suite and have an understanding of the basics of HTML and the requirements that HTML places upon design. Has an outstanding professional demeanor that inspires staff and peers. Strong verbal and written communication skills. Excellent problem-solving skills and judgment. Has experience working as a creative lead at an ad agency, web design firm, online company or a design shop. Degree in Graphic Design or related field must have online portfolio required for consideration. Experience in both Mac and PC platforms.

Qualifications
Basic Qualifications:
- Bachelors Degree
- 7 Years experience in web design & usability
- 5 Years experience in managing direct and indirect teams of associates to deliver goals and objectives
- 3 years experience working with digital agencies

Preferred Qualifications:
- Bachelors Degree in Business Management or Marketing
- 10 Years experience in web design & usability
- Experience with mobile and social media design
- Experience with web design across a variety of industries (financial services, retail, consumer goods)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Virginia-Vienna-Fairfax Co-Towers Crescent (12066)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 17 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Vienna-Creative-Director-Head-of-Design-Job-VA-22027/2555233/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Vienna-Creative-Director-Head-of-Design-Job-VA-22027/2555233/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Overview

The Senior Director of Capital Market’s Technology is a key member of the IT organization reporting to the Vice President of Corporate Solutions. This role is responsible for the strategic direction and management of Capital One’s Capital Markets systems which include Derivatives, Investment/Securities, Cash Management, Balance Sheet Management and Securitization platforms. Key internal customers include the Executive Vice President (EVP) and Corporate Treasurer, EVP of Balance Sheet Management, and Managing Vice President of Commercial Bank Capital Markets. The candidate will be involved in the development and execution of an IT strategy that will enable the Finance and Capital Market’s to grow with the company.

This Senior Director will provide direct oversight to all Capital Markets technology programs and initiatives and lead a team of business systems analysts and developers responsible for system enhancements and 3rd level application support. This critical work is important to the success of the Lines of business and our acquisition strategy. Through this work, this Senior Director will have direct accountability for a $20 million direct budget and a staff of 120 FTEs.

The Senior Director of Capital Market’s Technology will partner with executives in IT, Operations, and the business areas. A critical skill is the ability to partner and influence across the enterprise both in the business strategy and the IT architecture space. This role will also require the candidate to be able to develop and build buy-in for the strategy, as well as deliver on the execution and maintain a highly available application suite. Strong communications skills and the ability to work through others are core competencies for this role.

This Senior Director will contribute to the technology organization’s success in providing innovative solutions to the business for technology, process, sourcing and organizational governance within Capital One’s unique company cultured

Responsibilities

- Lead teams responsible for Capital One’s Capital Markets, Corporate Treasury and Balance Sheet Management technologies, supporting key business areas under the Commercial Bank’s Capital Markets (Derivatives) business, Corporate Treasury, and Balance Sheet Management divisions

- Collaborate with suppliers, IT partners, Operations, and business areas to develop and execute strategies that will enable growth for the Finance, Capital Markets and Corporate Treasury business

- Drive key architectural decisions for our Capital Markets technologies

- Lead the teams responsible for both day-to-day operations as well as project delivery

- Interact directly with senior executives in IT, Operations, and business areas and on occasion our regulators

- Develop a high-performing team and ensure career development

Qualifications
Basic Qualifications

- Bachelors Degree in Finance and/or Information Technology

- 8 years experience in Finance, Treasury or Capital Markets IT Leadership

- 8 years experience implementing finance, treasury or capital markets platforms

- 10 years IT management experience

Preferred Qualifications

More specifically, it is preferred that the candidate has experience in the following areas:

- Masters degree in Finance and/or Information Technology

- Experience with the following applications and data providers: Murex, QRM, Misys Summit, Sungard Quantum, Bloomberg AIM, Polypaths, Reval, Andrew Davidson, Intex

- Experience with vendor management and leading large implementations and systems integration of third party software

- Experience leading custom application development particularly with J2EE architecture

- Experience with Capital Markets operations and accounting including the operational workflow of derivatives and investment securities

- Highly developed presentation and communication skills

- Ability to influence and lead a diverse group of stakeholders to consensus

- Ability to communicate technical concepts effectively to a variety of audiences

- Ability to manage a large, transformative portfolio of programs

- Ability to manage a large, complex, mission-critical portfolio of applications

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Information Technology
Primary Location: United States-Virginia-McLean-Northern VA-McLean Campus (19050)

Other Locations:United States-Delaware-Wilmington-New Castle Co DE - ING Brandyw (18051), United States-Texas-Plano-DFW-Plano Data Center (31007), United States-New York-New York
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Tue, 14 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/McLean-Senior-Director-Capital-Markets-Technology-Job-VA-22101/2433474/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/McLean-Senior-Director-Capital-Markets-Technology-Job-VA-22101/2433474/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary
The Director, Asia Region, Corporate Security Services will assume leadership of Security for two primary sites in the Philippines and India. The Director will be expected to relocate to Manila (position contingent upon availability of work authorization) after a period of acculturation in an existing major Capital One location.

Capital One will provide relocation support (including support for application for work authorization), compensation and benefits appropriate to the international assignment.

JOB FUNCTIONS
The Director develops and provides comprehensive security management and internal investigations solutions to ensure the security and safety of Capital One Financial (COF) assets, associates, and interests in Alabang, Philippines and the greater Manila area as well as providing security consulting and risk management services for Capital One interests throughout Asia, notably in India. Performs complex security and internal investigations work and may supervise directly, or indirectly, security staff members across various security engagements. The Director leads security projects of high technical complexity and high risk profile and is viewed as an authority in his or her area of expertise. He or she is responsible for building and maintaining relationships with senior management in area of responsibility, as well as interacting with external stakeholders such as external security experts and regulators. The Director consults with various Lines of Business (LOB) on security risks associated with third party management, manages or conducts security and investigation projects, provides input to regional strategic planning, and provides training, coaching and supervision to internal staff. The Director, maintains all organizational and professional ethical standards, works independently under minimal supervision, and is able to exercise extensive latitude for initiative and independent judgment.

KEY RESPONSIBILITIES

- Provides subject matter expertise to internal Corporate Security Services (CSS) clients and external clients across Capital One as needed.
- Provides advice and counsel to management on complex physical security, internal fraud investigations or prevention, life safety risk, crisis management, and emergency response issues.
- May have higher level of participation in recruiting members of the organization as well as responsibilities for on-the-job coaching, supervising and evaluating others.
- Performs other related work as assigned by the Sr. Director or Vice President, Corporate Security Services.
- May serve as a valuable mentor, as expertise and area-specific knowledge are recognized by peers and subordinates wishing to pursue a specialty area.
- Works independently with low levels of guidance from manager.
- Assists in establishing development plans for other security staff, identifying their development needs for their current job as well as their future career objectives.
- Designs and executes complex physical security, life safety or crisis management projects requiring specialized expertise with higher levels of risk.
- Serves as one of the foremost authorities within Capital One in his or her area(s) of expertise, with the ability to provide quality, value-added management consulting services to complex business and/or across several business units.
- Forges partnerships with Corporate Security Services colleagues and external clients on the safety-related programs that he/she manages.
- Effectively influences others across the organization in order to effectively implement programs.
- Responsible for building and maintaining relationships with executive management in area(s) of responsibility.
- Develops a personal network of people who are industry/business experts, drawing on the experience of others to learn more about the organization.
- Designs and presents strategic plans for the services and programs for which he/she is responsible.
- Executes Plan of Work and strategic plan as it affects the programs he/she manages. Assists senior management in monitoring progress against Plan of Work and strategic plan.
- Effectively identifies and plans capital expenditures required to mitigate safety risk and to communicate a business case to third party stakeholders.
- Enters service hours into tracking system. Collects metrics from different sources and reports metrics as needed. Distributes reports to customers as needed.
- Maintains all organizational and professional ethical standards. Pursues professional development opportunities.
- Ensures work performed meets or exceeds established quality standards and establishes review processes to ensure adherence.
- Demonstrates a profound sense of ethics, integrity, and confidentiality—adhering to a core set of values in good times and in bad consistent with Capital One’s vision and values.

Qualifications
Basic Qualifications
- Eight years of security management, investigations, internal auditing or security risk consulting experience in a financial services environment encompassing multiple facilities in a diverse geography;
- Experience in the planning and management of integrated physical security and life safety systems

Preferred Qualifications
- Bachelor’s degree or international equivalent, or equivalent work experience.
- Masters Degree in Business Administration (MBA), Finance, or Criminal Justice
- Ten or more years of security management, investigations, internal auditing or security risk consulting experience in a financial services environment.
- Professional certification in area of expertise (e.g. Certified Protection Professional, Certified Physical Security Professional, Certified Crisis Management Professional) or must complete certification requirements within 18 months of hire.
- Strong computer skills to include working knowledge of MS Excel and PowerPoint
- Strong knowledge of integrated physical security, life safety, and emergency messaging systems.
- International experience preferred, Philippines experience highly preferred

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Audit, Risk Management and Security
Primary Location: United States-Virginia-Richmond-Richmond-West Creek 3 (12073)
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Wed, 15 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Richmond-Director%2C-Security-%28USA%29-Job-VA-23173/2487835/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Richmond-Director%2C-Security-%28USA%29-Job-VA-23173/2487835/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
The Director of Project and Process Management of Direct Bank Operations will support a digital/mobile bank environment. This individual is responsible for assisting the business with planning and implementation of all new initiatives and process improvement efforts within Direct Bank Operations. This person will have a team of 6 who support approximately 260 associates within the department. This position works closely with the line of business, vendors and IT department to ensure thorough business requirements are written and IT development and QA testing are performed. This person will lead the team to work collaboratively to achieve development goals.

The ideal candidate will have a proven track record of improving company processes resulting in saving time and resources for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of process improvement projects.

Responsibilities:
- Manage a project tracking system to track initiatives
- Create and maintain project progress reports and spreadsheets to track initiatives Analyze results after the initiatives have been in production to determine effectiveness and action steps.
- Monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity.
- Lead a team to drive complex process improvement initiatives
- Provide support to cross-functional, multi-disciplined operations/implementation teams in launching initiatives and driving innovation.
- Identify opportunities for enhancements and assist with implementing process improvements to achieve process excellence.
- Design, develop, and manage process initiatives in a complex dynamic environment, revising needs to meet changing requirements
- Partner with cross-functional departments to provide strategic and tactical thought partnership to effectively drive results
- Work with legal and compliance to obtain necessary approval of requirements.
- Work with the business to review policies and procedures and business process maps to support the initiatives.
- Build relationships and collaborate with key stakeholders to ensure delivery of commitments
- Serve as subject matter expert on process improvement initiatives by maintaining and increasing knowledge in the field project management and process improvements through coursework, seminars, workshops, conferences and professional contacts.
- Provide consistent and thorough job knowledge training for the staff.
- Manage internal budgets.
- Ensure key performance targets are met or exceeded.
- Assume other such duties as assigned.

Qualifications
Basic Qualifications:
- Bachelor's Degree
- 5 years experience in a People Management role
- 3 years experience in Process/Project Management

Preferred Qualifications:
- Masters or graduate degree
- 5+ years in Process/Project Management
- Process or Project Management Certifications (Lean, Agile, Six Sigma)
- Inspirational leadership and vision
- Superior change management experience with multiple stakeholders across a large multi-product digital/mobile banking organization
- Demonstrated ability to achieve efficiencies through process improvements.
- Effectively communicate and influence partners across the company and across multiple levels of the organization.
- Technology Savvy

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Operations
Primary Location: United States-Delaware-Wilmington-New Castle-Wilmington Plaza (18222)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Sun, 28 Apr 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-DIRECTOR%2C-PROCESS-MGMT-%28BANK%29-%28USA%29-Job-DE-19801/2459277/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-DIRECTOR%2C-PROCESS-MGMT-%28BANK%29-%28USA%29-Job-DE-19801/2459277/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:

A Director, IT Supplier Management is responsible for the holistic relationship between Capital One and assigned IT suppliers, to ensure a stable and efficient supply chain. This position is responsible for key cost management, risk management, and performance management related tasks for each of their assigned third party relationships. A Director, IT Supplier Management is accountable for ensuring that all Corporate or Business Unit level policies and procedures are adhered to and for ensuring that appropriate documentation exists for all of their assigned third party relationships. A Director, IT Supplier Management is expected to work in a collaborative environment with internal customers, as well as with other appropriate stakeholder groups within Capital One.

Responsibilities:

- Lead and develop a team of supplier managers across one or more major IT spend categories

- As applicable, maintain responsibility for operational components of assigned spend categories

- As applicable, manage a major change program (e.g. supplier transition, platform migration, new outsourcing, etc.) in assigned spend categories

- Lead executive level conversations across assigned spend categories

- Deliver year over year cost savings in assigned spend categories

- Lead development and execution of category/supplier strategies

- Partner with internal budget owners to deliver against operating or marketing budgets

- Partner with appropriate stakeholders on negotiations for all managed third party relationships

- Accountable for proper invoice review, reconciliation and payment for assigned categories

- Resolve performance related issues/escalations with third parties

- Produce regular performance related reporting for internal stakeholders • Manage on-boarding/off-boarding of third parties

- Proactively identify and mitigate category risks

- Synthesize risk and performance related data into a holistic assessment of assigned third parties

- Accountable for Third Party Management policy requirements for all managed third party relationships

- Accountable for category or third party-related audits

- Partner with internal risk groups to ensure third party relationships are compliant with all relevant requirements

- Partner with appropriate stakeholders on sourcing activities which impact managed third party relationships

- Maintain constant awareness of external marketplace as it relates to third parties and/or relevant internal capabilities

- Identify mutually beneficial opportunities with third parties

- Travel to various third party sites and corporate locations when required.

- Additional duties as assigned

Qualifications
Basic Qualifications:

- Minimum: Bachelors Degree or military experience

- At least 7 years of related operations management, procurement, or risk management experience

Preferred Qualifications:

- Preferred: Masters Degree

- Deep track record of success in managing complex IT supplier relationships.

- Demonstrated strong people leadership and development, outstanding communication and relationship building, business judgment on contract and commercial issues, strong problem identification and problem resolution, strong analytical abilities

- Supplier Managers are required to solve a wide variety of complex problems utilizing data and spend analysis, third party cost analysis, and evaluative decision-making

- Director Supplier Managers must be able to influence and persuade senior executives, provide clear project guidance to customers, and collaborate across cross-functional teams

- Excellent subject matter expertise and relevant experience in third party selection, negotiation, communication, and third party management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Procurement/Supply Chain
Primary Location: United States-Virginia-Richmond-Richmond-West Creek 5 (12075)

Other Locations:United States-Texas-Plano-DFW-Plano People Center Bldg 4 (31064), United States-Virginia-McLean-Northern VA-McLean Campus (19050)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 17 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Richmond-Director%2C-Supplier-Management-Job-VA-23173/2209443/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Richmond-Director%2C-Supplier-Management-Job-VA-23173/2209443/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Director, Assistant General Counsel

At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.

Capital One has celebrated milestones, including:

- Top-10 bank by deposits
- 148 on the Fortune 500
- 1,000 bank branches
- 2,200 ATM locations
- More than 31,500 associates globally
- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

The Corporate Governance Office of Capital One is seeking an attorney to provide primary legal support to Capital One on corporate governance and general corporate law matters. This position will report to the Senior Director leading the Corporate Governance Office.

Responsibilities:
The Director, Assistant General Counsel will support the following activities within the Corporate Governance Office: (1) providing legal support in connection with the governance activities of the Board of Directors and its committees, management committees, and legal entities; (2) providing advice and counsel, primarily focused on corporate governance requirements or principles, in connection with other subject matter experts and teams within the Legal Department of Capital One with respect to the annual stockholders meeting, proxy statement, stockholder proposals, securities law filings, and transactional and regulatory matters; (3) providing advice and counsel to certain of the company’s subsidiaries; (4) researching current and emerging corporate governance practices and principles; and (5) training and education on various corporate governance topics.

Qualifications
Basic Requirements:
- Juris Doctorate (J.D.) from an accredited law school / program or military experience
- 6 years of law firm and/or in-house counsel experience with a public company engaged in corporate governance & general corporate law matters

Preferred Requirements:
- 6 years of law firm and/or in-house counsel experience with a financial institution engaged in corporate governance and general corporate law matters
- Demonstrated expertise in the corporate governance field
- Knowledge of current SEC laws and regulations
- Ability to build collegial and effective relationships with business clients, attorneys, project managers, and corporate compliance professionals at all levels of the company
- Ability to prioritize and manage a significant volume of legal questions on a broad array of topics with multiple and simultaneous deadlines
- Ability to rapidly synthesize new information and make timely, well-grounded decisions
- Strong oral communication skills with the ability to influence others
- Strong legal writing skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Legal
Primary Location: United States-Virginia-McLean-Northern VA-McLean Campus (19050)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Wed, 15 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/McLean-Director%2C-Assistant-General-Counsel-Job-VA-22101/2598098/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/McLean-Director%2C-Assistant-General-Counsel-Job-VA-22101/2598098/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Are you interested in joining a team of best-in-class HR consulting leaders whose mission is to enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further!

The ideal candidate should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Do you want to work in a business-casual, collaborative environment where your contributions are recognized, successes are elevated and effort is rewarded? Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and one of the best companies to work for.

Responsibilities:
- Consult with client to deliver an HR strategy that is aligned with the needs of the business
- Lead the delivery and acceptance of core HR processes (i.e., Associate Satisfaction, Performance Management, Staffing, Leadership Development and Change Management) across client areas
- Coach senior leaders on key areas such as leadership, teamwork, strategy, etc.
- Partner with HR partner groups on the design of key HR programs: provide feedback, input, and change management considerations to ensure that end products are relevant, applicable and achieve desired end results
- Partner with senior leadership and other HR professionals to provide organizational and job design expertise
- Drive performance management and talent management sessions

Qualifications
Basic Qualifications:
- Bachelors Degree or Military experience
- 5 years of experience in HR or in a Client facing/consulting role

Preferred Qualifications:
- Masters Degree in Business, Human Resources, Industrial/Labor Relations, Organizational Psychology or Communications
- PHR, SPHR, Coaching certification
- 10 years of experience as a Human Resources Generalist
- 7 years of experience in client facing/consulting
- 5 years of experience in project management

No agencies please.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Human Resources
Primary Location: United States-Texas-Plano-DFW-Plano People Center Bldg 1 (31061)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Sat, 18 May 2013 05:31:00 GMThttp://capitalone.jobs2web.com/job/Plano-Director%2C-HR-Client-Consulting-Auto-Finance-Job-TX-75023/2438334/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Plano-Director%2C-HR-Client-Consulting-Auto-Finance-Job-TX-75023/2438334/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Serve as the senior IT leader responsible for enterprise technology solutions in the domain of case management and workflow, serving the business needs of all COF lines of business. Build relationships with business partners and determine the appropriate use of technology to achieve business goals. Provide strategic technology leadership and lead a large team of associates and contractor resources to accomplish business objectives. Manage multi-million dollar budget to ensure effective controls on expenditures and compliance with accounting guidelines. Provide routine and on-demand communications to executives and partners on the performance of business applications. Responsible for end-to-end technology services including technology strategy, investment planning, portfolio governance, project delivery, and system support and enhancement.

This is a key leadership role reporting to a VP in Retail Bank IT. This role will be responsible for 4-8 teams who provide case management, workflow, and process orchestration services to all the COF lines of business. This role will interact with Director-level to SVP-level associates across IT on a regular basis.

Responsibilities:

- Partner with business to develop new strategies and identify gaps in IT services and systems for clients. Manage client relationships by consulting on business needs, compliance and security standards.

- Govern and oversee a large portfolio of projects and systems across all COF lines of business

- Manage technology teams to develop business applications, ensure business applications have high availability and adequate performance, and demonstrate year-over-year delivery and reliability improvements

- Manage associates to ensure their success and professional development

- Provide consistent and accurate feedback to business partners on performance of business applications

- Manage the budget a large IT investment and support budget

- Manage vendor relationships to ensure value of products and services delivered

- Provide senior level technical consulting to IT directors and teams. Responsible for developing operational support processes to ensure service level agreements are met, managing security and compliance risks, and maintaining, testing and auditing existing systems. Ensure compliance with all corporate technical standards, corporate delivery processes and regulatory requirements.

Qualifications
Basic Qualifications:
- Bachelors Degree in Computer Science, Information Systems, Engineering or Mathematics
- 1 year of experience in Strategy Development
- 5 years of experience in People Management
- 2 years of experience in Project Management
- 5 years of experience in Information Technology

Preferred Qualifications:
- Masters Degree in Business, Commerce, Computer Science, Systems Engineering, Management of IS or IT
- 5 years of experience in Strategy Development
- 10 Years of experience in People Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

J2W:LI

Job: Information Technology
Primary Location: United States-Delaware-Wilmington-New Castle-Wilmington Plaza (18222)
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Sat, 18 May 2013 05:31:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Sr_-Director-Case-Management-Technology-Job-DE-19801/2438365/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Sr_-Director-Case-Management-Technology-Job-DE-19801/2438365/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Level: Director

Delivers and operates large, complex credit decisioning platforms used to automate credit policy for the Capital One partnerships business.

Leads teams to support business service goals and is accountable for the day-to-day work of senior professionals that include virtual teams.

Communicates strategies across IT teams and fosters collaboration with business areas.

Builds relationships with business partners to manage and grow the partnerships business and enable solutions to comply with regulatory requirements.

Responsibilities:
- Leads large, complex operations credit decisioning platforms used to automate credit policy for the Capital One Partnerships business.

Services operations and adjacent IT teams to deliver high quality intiatives designed to enhance credit decisioning.

- Lead and develop direct reports
- Provide senior level technical consulting to Operations and IT development, teams.

Manages operational support processes and report monitoring to ensure systems are accuately functioning and that service levels are met.

Maintains testing and auditing systems. Ensure compliance to corporate policies and standards.

Manage budget forecasts and capital and operational expenditures

Qualifications
Basic Qualifications:
- Bachelors Degree or military experience
- 5 years of experience in People/Personnel Management
- 5 years of experience in Information Security Management
- 5 years of experience in General IT Knowledge of systems and infrastructure
- 5 years of experience in Communication and Influencing

Preferred Qualifications:
- Masters Degree in Information Technology or Computer Science
- 10 Years of experience in People/Personnel Management
- 10 Years of experience in Information Security Operations and Management
- 5 years of experience in Project Management (planning, executing, tracking)
- 10 Years of experience in General IT Knowledge of systems and infrastructure

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Information Technology
Primary Location: United States-Illinois-Mettawa-Chicago - Mettawa (35051)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 17 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Mettawa-Director%2C-IT-%28CRS%29-Job-IL-60045/2374337/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Mettawa-Director%2C-IT-%28CRS%29-Job-IL-60045/2374337/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Are you interested in joining a team of best-in-class Corporate Real Estate (CRE) leaders whose mission is to enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic CRE partnership. If you have a passion for shaping the overall real estate strategy for the business and want to be part of a winning team, then look no further!

The ideal candidate should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Do you want to work in a business-casual, collaborative environment where your contributions are recognized, successes are elevated and effort is rewarded? Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and one of the best companies to work for

Summary:
The Director, Transaction Management oversees the execution of real estate transactions in Capital One’s U.S. and international corporate real estate portfolio. Duties include the overall management of real estate transaction through market analysis, site selection, contract negotiation, vendor management, asset analysis, financial analysis, project management, transaction support, and relationship management.

Responsibilities:
- Identify real estate requirements. Work with senior executives in CRE and business units to determine site requirements and document specifics prior to transaction activity
- Evaluate real estate assets and obligations, management of lease ladder and portfolio for corporate footprint, mainly US based and Canada activities but could also include some international transactions
- Develop acquisition and disposition strategies to meet business requirements in a timely and cost effective manner
- Analyze real estate market data and perform financial analysis of transaction & project costs
- Negotiate business terms and legal documents relating to the acquisition and disposition of real estate assets
- Support the implementation of real estate strategy to attain and maintain best-in-class office footprint productivity
- Manage and direct real estate broker relationships
- Participate within project teams and ensure timely completion of projects with extended real estate team, includes interface with design and construction, client management, occupancy planning, architects and operations
- Manage internal customer expectations regarding service, quality and cost effectiveness; resolve internal and external conflicts as necessary
- Maintain and improve corporate transaction metric analysis

Qualifications
Basic Qualifications:
- Bachelor's Degree or Military Experience
- 5 years of experience in commercial or corporate real estate transaction management or portfolio planning
- 2 years of experience in commercial real estate financial modeling and analysis
- 3 years of experience in relationship management

Preferred Qualifications:
- Masters Degree in Real Estate Management or Business Administration (MBA)
- Masters of Corporate Real Estate (MCR) or Senior Leader of Corporate Real Estate (SLCR) designation from CoreNet Global
- CCIM - Certified Commercial Investment Manager
- 5+ years of management experience
- 5 years of experience in project management
- Ability to navigate in a large-scale, matrixed organization comprised of interdependent departments and companies
- Adaptability to change and ability to identify core vs. flexible real-estate solutions for clients in a dynamic and fast changing business environment
- Excellent leadership, communication, interpersonal, organizational, planning, project management, and problem solving skills.
- Demonstrated knowledge and understanding of real estate in broad range of metropolitan markets
- The ability to think strategically and to drive the tactical execution of the Company’s Market Expansion Plans

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Corporate Real Estate and Facilities Management
Primary Location: United States-Illinois-Rolling Meadows-Chicago-Atrium Corp Ctr (35004)

Other Locations:United States-Texas-Plano-DFW-Plano People Center Bldg 1 (31061)
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Tue, 23 Apr 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Rolling-Meadows-Director%2C-Transactions-Management-Corporate-Real-Estate-Job-IL-60008/2560717/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Rolling-Meadows-Director%2C-Transactions-Management-Corporate-Real-Estate-Job-IL-60008/2560717/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Title: Manager, IS Audit Enterprise Projects
Location: Wilmington, DE

Corporate Audit Services, the Internal Audit function within Capital One, is a dedicated group of audit professionals focused on delivering top quality assurance services to the organization’s Audit and Risk Committee. The CAS department is considered one of the leading internal audit functions within the financial services industry and is highly regarded within Capital One. CAS professionals are experienced, well-trained and credentialed, and operate within a highly collaborative team environment to deliver value added opinions and recommendations. In addition, the CAS vision of Innovate Continually, Perform Brilliantly, and Set the Standard create a dynamic and challenging atmosphere for both personal growth and professional opportunity.

Capital One is seeking an energetic, self-motivated Auditor interested in becoming part of our Corporate Audit Services team. As a member of the IS and Enterprise Projects Audit team, the candidate will lead or conduct audits of key corporate initiatives and programs that are highly diverse and complex, including: business acquisitions and integrations; process change initiatives; new system implementations and conversions; and other enterprise-wide risk management and control related projects. The candidate will be part of an integrated audit team and may have supervisory responsibilities on certain engagements. Design and execute audit work programs to evaluate the risk management and controls related activities of the project, including; project management controls and governance, requirements definition, controls design, testing and validation, operational readiness, implementation planning, and post implementation monitoring. Provide real-time recommendations to program managers and business Executives. The candidate will also provide project audit methodology and practices training and coaching to team members on assignments. The candidate should be able to work independently, with minimal guidance from Audit management, while exercising judgment in risk based assessments and contributing to thought leadership activities within the IS and Enterprise Projects Audit team. Career development and growth opportunities exist through our established training programs within the Corporate Audit Services team, as well as in IT or business functions. The candidate will be expected to maintain all organizational and professional ethical standards.

Responsibilities:
- Leads audit assurance activities for key corporate initiatives and projects. Performs risk assessments of projects and initiatives. Designs and performs appropriate audit procedures to verify the effectiveness of project and business controls. Communicates audit scope, issues, risks, and recommendations to management in written and oral presentations. Requires minimal level of guidance from Audit Director or Engagement Manager
- Supports Audit Director with coordination, writing, and editing of monthly and quarterly executive reports for the portfolio of project assurance audits.
- Supervises and coordinates work assignments among audit team members to ensure project audit methodology and practices are executed during the audit engagement. Provides timely feedback and coaching to audit staff.
- Designs and executes internal control testing for entire audits or large supporting components (IT, Compliance, MIS). Plans and performs audit tasks demonstrating a degree of audit expertise consistent with experience level. Understands the broader context and implications of the various risks affecting the business across disciplines (Finance, Operations, IT, Compliance, etc.)
- Establish & maintain effective and productive relationships with auditee during engagements as well as other Corporate Audit groups. Takes action or guides the audit team to enhance company or department brand.
- For entire audits can assess relevancy of audit findings, potential exposures, materiality, improving or deteriorating trends, integrates big picture issues into analysis. Identify additional risks not previously considered and understands secondary or tertiary issues. Understand business priorities, anticipates issues and obstacles and applies to scope of role. Able to identify and implement efficiencies in executing test work.
- Able to lead audit engagements demonstrating the ability to manage the project and meet deadlines for audit engagements with multiple staff assigned.
- On audit engagements facilitates teamwork, coordinates and leverages available resources to complete engagements on time. Builds and utilizes relationships outside immediate CASS team to improve overall quality.
- Delivers appropriate, succinct and organized information, tailoring communication style to audience. Effectively compiles relevant, material findings and recommendations into readable and concise audit reports. Communicates complex results and implications, incorporates different perspectives into deliverables. Effectively communicates audit process scope, protocol, issues, risks and recommendations to clients during kick-off, periodic status updates, and exit meetings.
- May assist the Audit Director in developing the Annual Plan.

Qualifications
Basic Qualifications:
- Bachelors Degree or military experience
- 3 years of experience in internal or external auditing, information systems, accounting, financial analysis, compliance risk management, bank examination or other related field
- 2 years experience with moderate understanding of IT control frameworks such as CobIT, their application to audits of IT controls, and experience in performing audits of technical nature.
- 3 years experience in leading audit engagements; auditing business/IT projects
- 2 years experience in banking or financial services industry

Preferred Qualifications:
- Masters Degree in Auditing, Accounting, Finance, Economics, Information Systems or Business Administration
- Certified or working toward a professional certification such as a CIA, CPA, CRCM, CISA, PMP, or CISSP
- 6 years experience in internal or external auditing, accounting, financial analysis, information systems, compliance or other related field
- 3 years experience with moderate understanding of IT control frameworks such as CobIT, their application to audits of IT controls, and experience in performing audits of technical nature.
- 3 years experience in auditing projects and working knowledge of project management best practices.
- 3 years experience in experience leading audit engagements
- 3 years experience in banking or financial services industry
- Education or work experience in any of the following technology areas: Unix, DB2, Oracle, Windows, Client Server
- Understanding of financial institution laws and regulations, financial services business processes, major business functions, systems, and applications.
- Demonstrated analytical, critical thinking, and problem solving skills
- Excellent communication skills, both written and verbal
- Knowledge of banking laws and regulations and compliance control app
- Excellent communication skills, both written and verbal

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Audit, Risk Management and Security
Primary Location: United States-Delaware-Wilmington

Other Locations:United States-Virginia-McLean
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Thu, 16 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Manager%2C-IS-Audit-Job/2490508/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Manager%2C-IS-Audit-Job/2490508/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
The Company:
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

Summary:

The Commercial Strategies Implementation (CSI) Manager is a senior consultant and an individual contributor to the CSI team in solving ambiguous client problems and executing change management initiatives. He or she independently structures and executes required business, financial and data analysis to solve a portion of the overall project and contributes in real-time problem solving sessions with other members of the project team, internal clients, and executive decision makers. This work supports the implementation of key strategic initiatives within the CML Bank.

Responsibilities:

1. Project Leadership and Management:

- Consult with business partners, with Sr. Manager or Director when needed, to understand complex problems and focus on bringing issues to resolution, escalating as necessary to meet timelines. Includes clarifying and defining project requirements / scope.
- Independently structure and execute required business, financial and data analysis and any necessary research to solve ambiguous client problems.
- Own pieces of a broader high impact project(s) and/or independently manage smaller projects.
- Work with cross-functional project teams to develop and implement recommendations to CML Lines of Businesses. Engage in and manage multiple initiatives simultaneously using strong time management and prioritization skills.
- Manage scope, adapt to changing client environment and business priorities, and adjust scope as needed.
- Manage tactical day-to-day management of project including but not limited to tools and systems for tracking project, reporting status/results, pre-determine schedule, project changes (decisions, priorities, next steps, schedule changes), documentation overall .
- Support timely completion of deliverables, including but not limited to PowerPoint presentations, Excel data models, meeting minutes focused on follow up items and identifying accountable parties based on team analysis of the information obtained from CML (or line of business) clients.
- Leverage project coordinator as needed to deliver.

2. Team Building:

- Perform as a team citizen and help perpetuate the culture of a high performing team.
- Build working team relationships, internal to CSI and with clients. Build credibility with mid-level leaders.
- Expertise Development:
- Develop expertise on departmental processes and procedures through participation in change initiatives and a willingness to learn.
- Participate in team meetings with internal CML stakeholder groups, as needed.

- The person will:

- Exhibit outstanding influencing skills to effectively drive project / program efforts
- Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
- Display a passion for coaching and developing a team of associates through their leadership style
- Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Qualifications
Basic Qualifications:
- At least a Bachelor’s Degree or Military experience
- At least 3 Years of Project Management experience
- At least 1 Year of People Management experience

Preferred Qualifications:
- Masters / MBA degree
- At least 5 years of Project Management experience
- At least 3 years of People Management experience
- PMP, Lean, Agile or Six Sigma certification
- Exceptional communication and collaboration skills
- Excellent problem solving and influencing skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Virginia-McLean-Northern VA-McLean Campus (19050)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Tue, 30 Apr 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/McLean-Manager%2C-Strategies-Implementation-Project-Manager-McLean%2C-VA-Job-VA-22101/2572620/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/McLean-Manager%2C-Strategies-Implementation-Project-Manager-McLean%2C-VA-Job-VA-22101/2572620/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Market Director of Digital Retail Innovation

Capital One’s new direct bank, Capital One 360 (currently ING DIRECT) is expanding its retail presence to the Boston market through locations that build on the successful INGD Café model found across the US today. We are currently seeking a Market Director of Digital Retail Innovation who will be responsible for shaping, launching and leading our retail locations across the Boston Market.

Capital One 360 embraces our customers’ growing desire to bank digitally through cutting edge products and features. Our cafes provide the unique opportunity for face-to-face conversations and digital education over a cup of coffee, while enabling customers to bank where and when they want. We are looking for a leader who will be instrumental in guiding the evolution of the café model to serve customers’ digital needs.

This role will be accountable for generating new business, building our brand, creating a world-class customer experience, and driving associate engagement through embracing and bringing to life digital trends, tools and innovation. The director will be responsible for engaging with the local markets, and for communication both within and outside the company. This role will be the face of our bank within the Boston communities that we serve and will continue our tradition of “Investing for Good.”

Accountabilities include management of recruiting, coaching, development, and performance of all retail associates including, their product knowledge and sales performance, advocacy efforts within the community, retail marketing, event execution and operational compliance.

Capital One is seeking candidates with experience in regional retail management (non-banking), new store openings, and robust community outreach programming.

Responsibilities:

-Develop a business plan and sales strategy for the market to achieve Café sales goals and profitability and ensure adherence to business strategy and integrity of the brand
-Lead a customer-centric culture and excellence of sales and service delivery to the Bank’s customers
-Prepare budgets, sales, forecasts, strategies and profitability for the respective market
-Ensure tracking, monitoring and forecasting are in place to monitor the growth of the Café business
-Conduct rollout and adoption of new sales tools, sales and service processes
-Supervise, develop and motivate associates to exceed performance standards
-Obtain understanding of business challenges and opportunities, implement solutions using specific tools, and tactics available to close performance gaps

Qualifications
Basic Qualifications:

-Bachelor’s Degree

-5 years of sales experience

-5 years working in a retail sales environment

-2 years of experience analyzing data

Preferred Qualifications:

-Strong execution and planning skills

-Strong understanding of and ability to analyze data and develop solutions of business challenges and opportunities

-Ability to adapt to a changing environment

-Ability to manage multiple projects and prioritize, as appropriate

-Ability to implement agreed upon strategies and influence those who do not report directly report to this role and senior leaders

-Excellent presentation, written and verbal communication skills

-Proficiency in MS Office Suite, particularly Excel and PowerPoint

-Must be able to travel up to 50% within assigned region, and to attend regional meetings and events

No agencies please.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

J2W:SAJ

J2W:LI

Job: Sales
Primary Location: United States-Massachusetts-Boston-Boston Area-Fairfield St. MA (21004)
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Mon, 22 Apr 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Boston-Market-Director-of-Digital-Retail-Innovation-Job-MA-02108/2288016/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Boston-Market-Director-of-Digital-Retail-Innovation-Job-MA-02108/2288016/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
This exciting opportunity will help shape the evolution of Capital One’s banking business! This role is part of the Branch Operations team with a specific focus on leading the Branch Delivery & Systems Management Team for Local Distribution Support Services.

The role requires a visionary leader with specific experience in establishing and leading functions related to systems product management, applications controls, and technology delivery within a financial services organization. A strong project management background with specific experience in process engineering, operations management, change management will be a strong asset. This individual should also be comfortable leading both direct and indirect team members and bring an exceptional ability to interact, communicate and influence in all directions to deliver results.

Responsibilities include:

Lead the LDSS Delivery function, including the Project Management Office and delivery accountability for all projects and programs

Improve processes, standards, and methodologies for effective project delivery and change management

Establish a systems product management function that enables the strategic planning and tactical execution related to branch systems and related services

Develop a quality assurance capability that enables business acceptance related to branch system projects and releases

Direct the backlog prioritization of branch systems, business and operational related initiatives

Partner with Retail Bank IT and Local Distribution organizations to enable delivery of commitments

Responsible for compliance related to branch systems and streamlining applications controls related activities

Manage or influence vendor relationships to ensure value of products and services delivered

Partner with IT to develop the technology roadmap of enhancements and new capabilities for branch systems

Provide thought leadership and analytical support related branch systems and services to executive leaders and stakeholders; advocate and sponsor new systems capabilities

Lead, manage, and develop a team of systems product managers, business systems analysts, project/program managers, and PMO team.

Qualifications
Basic Qualifications:

Bachelors Degree in Computer Science, Information Systems, Engineering, Mathematics, Economics or Business

3 years of experience in Strategy Development

5 years of experience in People Management

4 years experience in project or program management.

5 years of experience in Information Technology

5 years of experience in Financial or Banking environments

Preferred Qualifications:

Masters Degree in Business, Computer Science, Systems Engineering, Management of IS or IT

5 years of experience in Strategy Development

5 years of experience in People Management

5 years of experience in Systems Product Management

10years experience in project or program management delivery

10 Years of IT experience in Banking environment

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Delaware-Wilmington-New Castle-Wilmington Plaza (18222)
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Wed, 01 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Sr_-Director%2C-Branch-Delivery-&-Systems-Management-Branch-Operations-Job-DE-19801/2575064/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Sr_-Director%2C-Branch-Delivery-&-Systems-Management-Branch-Operations-Job-DE-19801/2575064/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Corporate Audit Services, the Internal Audit function within Capital One, is a dedicated group of audit professionals focused on delivering top quality assurance services to the organization’s Audit and Risk Committee. The CAS department is considered one of the leading internal audit functions within the financial services industry and is highly regarded within Capital One. CAS professionals are experienced, well-trained and credentialed, and operate within a highly collaborative team environment to deliver value added opinions and recommendations. In addition, the CAS vision of Innovate Continually, Perform Brilliantly, and Set the Standard create a dynamic and challenging atmosphere for both personal growth and professional opportunity.

Level: Director

In this role you will perform and manage advanced level professional internal audit work This will include managing and conducting operational audit projects; providing major input to the development of the annual audit plan and providing training, coaching and supervision to the internal audit staff. You will maintain all organizational and professional ethical standards, work independently under general supervision and exercise some latitude for initiative and independent judgment.

This job is located in downtown Wilmington, DE.

Responsibilities:

- Manage internal audit staff responsible for auditing Bank Operations.
- Provide major input to audit engagement planning and fieldwork, as well as identification, development and documentation of audit issues, and recommendations for their improvement.

- Manage the implementation of audit procedures, including, but not limited to identifying and defining issues, reviewing and analyzing evidence, and documenting auditee processes and procedures. Oversee the identification and evaluation of Capital One risk.
- Assist the Vice President/Managing Vice President in the planning, organizing, directing and monitoring of internal audit operations and have staff management responsibilities including hiring, training, and evaluating staff, and taking corrective action.
- May manage up to 4 people

Qualifications
Basic Qualifications:

- Bachelors Degree in accounting, finance, economics, or related fields or military experience
experience in internal audit either within a corporation or via outsourcing (can be combined with external Audit experience), with 4 years specific experience in auditing operations
- Professional certification in an audit related field such as a CIA, CPA, or CFA.
- 8 Years experience in (or servicing) a large financial services institution.
- 8 Years experience in a supervisory or project management role including experience managing audit engagements

Preferred Qualifications:

- Large financial services experience with a focus on operations

- Advanced Degree in Accounting, Finance, Economics, Information Systems or Business Administration.
-.Demonstrated project management skills

-.Experience auditing large complex projects
- Demonstrated success establishing and maintaining strong working relationships with all levels of associates, management and external parties.
- Demonstrated success managing and directing audit associates to deliver a value-added assurance function.
- Senior leadership experience in driving change in one's own function.
- Respected, natural team leader and proven ability to develop associates.
- Ability to drive budget and performance improvements

- Strong, effective communicator (verbally and in writing) with executive management, and external parties

At this time, Capital One will not sponsor a new applicant for employment
authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace.

We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Audit, Risk Management and Security
Primary Location: United States-Delaware-Wilmington-New Castle-Wilmington Plaza (18222)
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Wed, 01 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Director%2C-Audit-OpsFinance-%28USA%29-Job-DE-19801/1901543/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Director%2C-Audit-OpsFinance-%28USA%29-Job-DE-19801/1901543/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
This resource is responsible for being the primary Digital team point of contact for Financial Services (Home Loans, Home Equity, Auto & Consumer Lines and Loans). This is a high visible position, tasked with partnering with the line of business (LOB) executives and product teams to ensure they are leveraging the digital sales and servicing channel to optimize the customer experience while also supporting the business goals.

The Financial Services teams currently provide a number of different products and services through the digital channel to their customers. To do so they leverage a number of different internal and external technology systems, this role will focus on developing plans based to the business strategy that evolve the end-to-end digital customer experience; Specific accountabilities include:

Responsibilities:

- Accountable for digital channels/UI sales and servicing performance

o Set digital navigation and UI standards

o Create detailed UI designs and author detailed requirements based on LOB business requirements

o Integrate with IT release management

o Operational execution for digital channels

- Act as the customer and integrator for enterprise-wide digital experiences (e.g. Portal, Homepage, Product Pages, Sign On, Account Summary, etc.)

- Develop success metrics to evaluate future programs

- Work with events teams to support execution of programs

- Work with Brand team to create standards for experiences

- Ensure executives are appropriately aware of progress against key metrics, future plans and timelines and issues or critical decisions

- Manage associate(s) that will handle day-to-day event administration and prepare them for success in their current and future roles at the company

Qualifications
Basic Qualifications:

- Bachelors degree
- 10+ years of event/project management experience
Preferred Qualifications:

- Superior leadership and management experiences
- Excellent relationship management skills and ability to effectively manage and provide exceptional customer experiences in a matrix management environment.

- Digital Financial Services focused on Financial Services experience a plus
- Work with high value clients and sales force
- Proficient in MS Office applications particularly

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Texas-Plano-DFW-Plano People Center Bldg 4 (31064)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sun, 28 Apr 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Plano-Director%2C-Digital-Customer-Experience%2C-Financial-Services-Job-TX-75023/2148227/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Plano-Director%2C-Digital-Customer-Experience%2C-Financial-Services-Job-TX-75023/2148227/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
As Capital One continues its transformation from a credit card company to a diversified bank, the Company is recruiting for this position to support the ALCO Strategy team, part of the Balance Sheet Management department, in helping to drive critical balance sheet decisions within Balance Sheet Management (BSM) and Corporate Treasury and among the company’s expanding portfolio of businesses.

The ALCO Strategy team is comprised of internal strategic consultants that support Capital One’s Chief Financial Officer, EVP of BSM, Corporate Treasurer, and Chief Investment Officer in driving their strategic agenda with the CEO and Executive Committee and the Board of Directors. The Principal Associate position will enable the associate to gain a broad experience with several different BSM and Treasury areas, including Capital Management, Liquidity Management, Funding, Interest Rate Risk Management, and Investment Portfolio Management. This role has recurring deliverables to support our Asset-Liability Committee (ALCO) and Board of Directors meetings, which will require the associate to partner with subject matter experts across Treasury and the broader organization to gather data and communicate information about their respective areas.

In addition to regular ALCO and Board-related deliverables, this associate will also be involved in ad-hoc strategy projects, usually for the Executive Committee or the Board of Directors, around balance sheet strategy. Potential projects include the impact of acquisitions, new regulatory reforms, or business expansions on balance sheet management.

This role affords a candidate the exceptional opportunity to provide support in evaluating some of the most pressing challenges and opportunities facing the corporation and the banking industry today. Successful candidates will have a unique opportunity to learn about Capital One’s different businesses within and outside of the BSM and Treasury departments and how they impact balance sheet strategy.

Responsibilities:
- Support the planning, coordination and collection of inputs for monthly ALCO and quarterly Board meetings as well as ad-hoc presentations
- Develop and run financial analyses and support the development of executive presentations for ALCO and Board meetings
- Maintain strong business partnerships with internal clients and subject matter experts within and outside of BSM and Corporate Treasury
- Develop special topics presentations with the manager’s guidance for ALCO, Board and ad-hoc projects

Qualifications
Basic Qualifications:
- Bachelors Degree in Finance/Accounting or related field

- 4 years of experience in finance, banking, or related field

Preferred Qualifications:
- Masters Degree in Business Administration (MBA) or Finance
- CFA

- 2 years of experience and proficiency in Excel and PowerPoint
- Management consulting or investment banking experience
- Strong integrative thinking, analytical and problem-solving skills
- Ability to thrive in a fast-paced, project-driven environment and handle multiple assignments simultaneously
- Excellent technical writing skills and verbal communication skills
- Proven ability to deliver results
- Understanding of Capital Markets
- Capacity to operate in “white-space”
- Experience with Bloomberg
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Accounting, Finance and Treasury
Primary Location: United States-Virginia-McLean-Northern VA-McLean Campus (19050)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Fri, 03 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/McLean-Principal-Analyst%2C-ALCO-Strategy-Job-VA-22101/2414847/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/McLean-Principal-Analyst%2C-ALCO-Strategy-Job-VA-22101/2414847/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One Bank is the 5th largest Retail bank and the largest Direct Bank in the country. It has a history of leading the industry in terms of innovation, from being one of the first direct banks to launching the first checking account that earns rewards for every day activity. We are adding more Digital talent to our team, and are looking for a Director for Digital Banking Portfolio strategy, with the following Responsibilities:

a. Drive the cohesive vision for the Digital Banking team, and establish short term and long term strategic priorities for the business based on the vision

b. Establish an Investment Roadmap based on those strategic priorities. Design and drive a process for facilitating periodic review of the Investment Roadmap in collaboration with all key stakeholders in the Digital organization as well as the Bank LOBs. Also, manage all updates to the the investment roadmap

c. Establish and execute a Business Development strategy based on the vision and roadmap. Build deep relationships with the fin-tech community - early stage and late stage startups, incubators, VCs, angel investors - and establish a pipe line of opportunities for acquisition of talent, technology and IP that align with the roadmap. Work closely with the Corporate Development team around transaction due diligence including socialization of the analysis and recommendation.

The successful candidate has a strong background in Digital strategy, product management, business development, strong relationship building skills as well as influencing/presentation skills. He or she should be deeply embedded into the Digital eco-system and should bring a strong network that they can leverage for business development

Qualifications
Basic Qualifications:

- Bachelor’s Degree

-5 years experience in Digital

Preferred Qualifications

- 5+ years experience in Digital financial products, Payments, Digital Commerce, Digital business development
- Exceptional communication and presentation skills
- Leadership skills
- Exceptional organizational and analytical skills
- Experience developing social products on mobile technologies and platforms is strongly desired
- Masters Degree in Computer Science or related technical field, or Business Administration (MBA)
- 5+ Years experience in People, process and project management
- 5+ Years experience in Research and development
- Experience with Silicon Valley consumer software development desired

Primary Location Mclean, VA or San Francisco, CA

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

J2W:LI

Job: Project and Process Management
Primary Location: United States-Virginia-Vienna-Fairfax Co-Towers Crescent (12066)

Other Locations:United States-California-San Francisco-San Francisco-SF Caf (61057)
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Tue, 23 Apr 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Vienna-Job-VA-22027/2446163/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Vienna-Job-VA-22027/2446163/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One’s Corporate Real Estate (CRE) organization manages properties totaling over 10 million square feet with major office and campus properties in New York NY, Chicago IL, Richmond VA, McLean VA, Wilmington, DE, Plano TX, and New Orleans, LA. Capital One CRE is seeking a strong, experienced Director of Client Management based in Manhattan. This role is responsible for building relationships with internal clients/business segments and serving as the primary interface between the client and CRE. Through this relationship the workplace consultant learns the business of the client and identifies opportunities to solve business problems through real estate planning & management. While the role will be based in Manhattan, the role will have lead responsibility for multiple regions across the United States (primarily NE, mid-atlantic, and south) and manage a team of workplace consultants to deliver on our corporate real estate plans across these markets.

Responsibilities:
- Understand client's business strategy and translates their needs into real estate plans. Leverage real estate expertise to develop insightful solutions.
- Relationship Management: Develop strong and deep client /partner networks; Anticipate client needs and develops appropriate solutions; Establish oneself as a CRE expert and a strong client advocate for assigned business
- Develop and present real estate/portfolio management strategic plans and business case to senior leadership, negotiate final workplace plans and designs, and lead, in a matrixed environment, the tactical execution of such plans in support of business goals
- Prepare the strategic and tactical plans for property site locations, lease, use, refurbish, maintenance and disposition of Capital One corporate real estate assets
- Research, recommend and implement new resources, methods and processes to improve the workplace and Capital One associate experience
- Partner with Transaction team, Design & Construction, and Space Planning to deliver new space to clients
- Represent CRE to both internal and external groups, to explain the organizational mission, values and priorities of CRE to build awareness and support from diverse audiences
- Travel: Approximately 50%

Qualifications
Basic Qualifications:
- Bachelor's Degree or Military experience
- 5 years of experience in real estate transaction and portfolio planning
- 5 years of experience in project management
- 3 years of experience in client relationship management

Preferred Qualifications:
- Masters Degree in Real Estate Management, Business Administration (MBA) or Urban Planning
- Masters of Corporate Real Estate (MCR) or Senior Leader of Corporate Real Estate (SLCR) designation from CoreNet Global
- CCIM - Certified Commercial Investment Manager
- 5+ years of management experience
- Demonstrated experience delivering change initiatives and programs
- Ability to navigate in a large-scale, matrixed organization comprised of interdependent departments and companies
- Adaptability to change and ability to identify core vs flexible real-estate solutions for clients in a dynamic and fast changing business environment
- Excellent leadership, communication, interpersonal, organizational, planning, project management, and problem solving skills.
- Demonstrated knowledge and understanding of real estate markets in New York or other large metropolitan markets
- The ability to think strategically and to drive the tactical execution of the Company’s Market Expansion Plans

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

J2W:LI

J2W:CB

J2W:MON

Job: Corporate Real Estate and Facilities Management
Primary Location: United States-New York-New York-Mid Manh-90 Park Ave Br 862 (22862)
Schedule: Full-time
Travel: Yes, 50 % of the Time

Job Posting:
Unposting Date:]]>Sat, 04 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/New-York-Director%2C-Client-Management-Corporate-Real-Estate-Job-NY/2467060/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/New-York-Director%2C-Client-Management-Corporate-Real-Estate-Job-NY/2467060/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Level: Director

Capital One recently launched a program to build the tools, technology, and processes to comply with the US requirements related to the Basel II international banking accords. As a part of the Basel II Program, a Basel II Compliance Management (BCM) team has been established to ensure the Program satisfies the requirements identified in Basel II, to create and oversee execution of the Basel II Implementation Plan, to manage Basel II adherence through the parallel year and into the first transitional year, and to establish on-going sustainable and well-managed processes.

The BCM team is hiring for a position that will lead both the Program’s process engineering team and pre-parallel testing function.

As the lead process engineer, this position will manage the process engineers who partner with Basel II Program workstreams and business areas to document and streamline current processes and to design new processes as needed. Process design and streamlining for the Program focuses not only on effectiveness and efficiency but also on governance, controls, and monitoring. Many of the processes to be built or streamlined involve significant technology interactions and cut across organizational boundaries.

As the lead for the pre-parallel testing function, this position will manage the Program’s end-to-end or integration testing to ensure the Basel II Program is operational and ready to move into parallel run. The scope of this testing includes the end-to-end process from sourcing data to producing regulatory reports. The pre-parallel testing will evaluate data management and data flow, operational processes, and the control environment.

Responsibilities:

- Document processes using tools such as swim lane process maps, critical-to-quality trees, performance metrics, control plans, RACI roles/responsibilities

- Partner with business, program, and IT leads to design or redesign and implement new processes required to comply with Basel II process requirements

- Oversee pre-parallel testing activities related to establishing a command center, defining test strategy and execution plans, and tracking and resolving issues

- Help build the Basel II compliance risk capability throughout the company

- Keep abreast of financial industry laws and regulations and provide regulatory expertise in consulting with a diverse group of business line leaders

Qualifications
Basic Qualifications:

-Bachelor’s degree or military experience

-3 years experience in process management, improvement, or design

-2 years experience in project management

-2 years experience in a field related to risk management within financial services (e.g., compliance, legal, audit, business risk office, credit risk management, or finance)

Preferred Qualifications:

-A strong grasp of Lean and Six Sigma tools and methodologies gained through at least

-Knowledge of and experience with implementing Basel II final rules

-Experience in developing testing infrastructures and strategies for complex, cross functional programs

-Experience in executing testing strategies and managing defects arising from testing

-Process excellence certifications (Lean, business process management, Six Sigma green belt or black belt)

-Masters degree from an accredited college or university

-5 years experience in process management, improvement, or design

-5 years experience in project management

-5 years experience in a field related to risk management (e.g., compliance, legal, audit, business risk office, credit risk management, or finance)

-An ability to navigate the Capital One organization and culture

-Knowledge of and experience with laws and regulations that apply to banks and financial institutions

-Knowledge of and experience with Governance, Risk, and Compliance (GRC)

-Knowledge of and experience with a Compliance Management Program (CMP) framework

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Audit, Risk Management and Security
Primary Location: United States-Virginia-Richmond-Richmond-West Creek 3 (12073)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 10 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Richmond-Director%2C-Basel-Process-Management-Job-VA-23173/2593059/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Richmond-Director%2C-Basel-Process-Management-Job-VA-23173/2593059/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS