http://capitalone.jobs2web.com/feeds/philadelphia-pa-19124-security-director-jobs/ Custom RSS Feed for philadelphia-pa-19124-security-director-jobs Fri, 24 May 2013 16:50:49 GMT en-us http://capitalone.jobs2web.com/feeds/philadelphia-pa-19124-security-director-jobs/ 720
Description
The Customer Security organization is looking for an anti-fraud expert to lead Fraud Prevention and Fraud Investigation for Capital One 360. As the Director, you will apply leadership and analytical skills to strengthen the Capital One 360 fraud defenses. The Director of Fraud Operations will also partner with executives and other lines of business to drive organizational change in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded.

Directors at Capital One are highly motivated professionals with excellent organizational, leadership and communication skills. They have a high level of exposure across various lines of business and have the opportunity to work to create and implement innovative solutions to identify and minimize fraud exposure while reducing the customer impact and managing department costs.

Responsibilities:
- Assess and refine fraud risk controls of Capital One 360 products
- Ensure compliance with current regulation and Capital One policies
- Develop long-term risk management strategy
- Define the business requirements for the anti-fraud infrastructure needed to support the strategy
- Leverage analytics and modeling techniques to monitor fraud trends, optimize fraud mitigation performance, and balance customer experience
- Partner with the senior leaders / business lines to assess risk of new products, marketing initiatives, trends and develop balanced strategies to mitigate risk
- Benchmarks fraud mitigation performance against industry
- Lead teams and develop leadership capability within Fraud Operations

Qualifications
Basic Qualifications:
- Bachelors Degree
- 5+ years experience in fraud operations
- 5+ years experience in a leadership position, directly managing others

Preferred Qualifications:
- Masters Degree in Business Administration
- Previous experience in financial services
- Experience in any analytically oriented risk field (credit policy, collections,
fraud, etc.)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

J2W:LI

Job: Operations
Primary Location: United States-Delaware-Wilmington-New Castle-Wilmington Plaza (18222)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Tue, 14 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Director%2C-Operations-%28USA%29-Job-DE-19801/2433456/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Director%2C-Operations-%28USA%29-Job-DE-19801/2433456/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Serve as the senior IT leader responsible for enterprise technology solutions in the domain of case management and workflow, serving the business needs of all COF lines of business. Build relationships with business partners and determine the appropriate use of technology to achieve business goals. Provide strategic technology leadership and lead a large team of associates and contractor resources to accomplish business objectives. Manage multi-million dollar budget to ensure effective controls on expenditures and compliance with accounting guidelines. Provide routine and on-demand communications to executives and partners on the performance of business applications. Responsible for end-to-end technology services including technology strategy, investment planning, portfolio governance, project delivery, and system support and enhancement.

This is a key leadership role reporting to a VP in Retail Bank IT. This role will be responsible for 4-8 teams who provide case management, workflow, and process orchestration services to all the COF lines of business. This role will interact with Director-level to SVP-level associates across IT on a regular basis.

Responsibilities:

- Partner with business to develop new strategies and identify gaps in IT services and systems for clients. Manage client relationships by consulting on business needs, compliance and security standards.

- Govern and oversee a large portfolio of projects and systems across all COF lines of business

- Manage technology teams to develop business applications, ensure business applications have high availability and adequate performance, and demonstrate year-over-year delivery and reliability improvements

- Manage associates to ensure their success and professional development

- Provide consistent and accurate feedback to business partners on performance of business applications

- Manage the budget a large IT investment and support budget

- Manage vendor relationships to ensure value of products and services delivered

- Provide senior level technical consulting to IT directors and teams. Responsible for developing operational support processes to ensure service level agreements are met, managing security and compliance risks, and maintaining, testing and auditing existing systems. Ensure compliance with all corporate technical standards, corporate delivery processes and regulatory requirements.

Qualifications
Basic Qualifications:
- Bachelors Degree in Computer Science, Information Systems, Engineering or Mathematics
- 1 year of experience in Strategy Development
- 5 years of experience in People Management
- 2 years of experience in Project Management
- 5 years of experience in Information Technology

Preferred Qualifications:
- Masters Degree in Business, Commerce, Computer Science, Systems Engineering, Management of IS or IT
- 5 years of experience in Strategy Development
- 10 Years of experience in People Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

J2W:LI

Job: Information Technology
Primary Location: United States-Delaware-Wilmington-New Castle-Wilmington Plaza (18222)
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Sat, 18 May 2013 05:31:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Sr_-Director-Case-Management-Technology-Job-DE-19801/2438365/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Sr_-Director-Case-Management-Technology-Job-DE-19801/2438365/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Department Summary
The Information Technology Department delivers superior customer experiences through the development and support of front and back office systems while focusing on IT's four core values: Partnership, Excellence, Innovation, and Efficiency
Responsibilities for Core Middleware team include product development, platform and vendor management, integration support for vendor applications, development and enhancements of middle tier infrastructure. Core Middleware team provides expertize on all framework level functionalities for middle tier application, such as connection pooling, messaging patterns, service componentization, service layer standardization, service monitoring, development and evaluation of tools leading to improved middleware services and security.

Job Summary
The Testing Specialist, Master will be the QA Process Champion leading the QA methodology and test automation strategy. The Testing Specialist, Master will identify and implement best of breed testing strategies and tools to optimize automated tests while ensuring high-quality defect-free code. The Testing Specialist, Master will provide mentoring, guidance, and perspective to other QA personnel. As a member of the Delivery Services team they will educate others regarding test quality management issues and champion the Quality Assurance teams.

Responsibilities
- Build and manage the overall test process, according to the Agile Scrum methodology.
- Report on progress of the test process.
- Ability to manage change during the test process.
- Continuously evaluate and recommend improvement to overall test processes.
- Identify and evaluate tools to support the QA function executing proof of concepts where appropriate.
- Develop automated testing strategies and plans for the enterprise.
- Develop and maintain Master Test Plan strategy and the Test Driven Development process.
- Lead and define test strategies across multiple teams.
- Lead implementation of automated testing strategy.
- Lead TDD (Test Driven Development), Functional / Integration, Regression, and UAT Testing initiatives.
- Prepare, specify, and execute test cases and scenarios using Quality Center.
- Provide internal Quality Assurance to IT Development for Infrastructure projects.
- Identify and report project risks early in the development effort.
- Control and manage daily test activities through daily Agile Scrum ‘stand-up’ meetings.
- Manage Day-to-Day activities and schedules.
- Providing mentoring and direction to the Test Analysts.

Qualifications
Basic Qualification
- At least an Associate Degree.
- At least 3 years of experience in Automation Testing

Preferred Qualifications
- B.S. Degree, Computer Science, MIS or related work experience.
- 4+ years’ experience participating in complex test programs.
- At least 8+ years’ experience in Software Quality Assurance or Software Development Test Analysis.
- At least 4+ years’ experience with Quality Assurance and Software Testing Tools. - MUST have at least 2+ years’ experience working in an Agile Scrum environment / methodology.
- MUST have at least 2+ years’ experience in TDD (Test Driven Development) writing and executing J-Unit tests.
- MUST have at least 2+ years’ experience with Automated Testing Tools (Fit, FitNesse, Quick Test Professional and Load Runner)
- Work with Infrastructure teams and developers to effectively understand the environment changes and accordingly create test plans for projects like: Windows Active Directory Upgrade, LINUX Migration, Replacing IBM MQ with JBOSS Messaging, Website Security vulnerability remediation, Browser application compatibility remediation etc
- Experience designing and creating test suites for projects which do not necessarily have any front end associated Ex:- Upgrading Apache
- Experience creating test suites with tools like Selenium, FitNesse and SOAPUI(Web services Testing)
- Knowledge of software development life cycle and processes for quality assurance guidelines
- Knowledge of quality assurance methodologies
- Knowledge of quality philosophies, principles, methods, tools and standards of software development and testing (software estimation techniques, risk assessment and management, configuration management and change control, software tracking constructs)
- Knowledge of Mercury tools such as Test Director, Win Runner, Quick Test Professional and Load Runner.
- Knowledge of Internet protocols and technologies (Http, TCP/IP, DNS, FTP, etc.)
- Knowledge of XML-based technologies, and encryption programming (SSL, etc.) - Knowledge of Windows and UNIX environments including AIX and / or HP-UX and Linux
- Knowledge of object oriented programming, C++ and Java
- Knowledge of build technologies Ant, Maven, Anthillpro
- Knowledge of n-tier architecture
- Knowledge of the disciplines of Software Engineering with emphasis on testing
- Experience testing Client/Server and Web software
- Knowledge of Internet and enterprise software technologies including web and application servers
- Efficiency in the use of Microsoft Office (Word, Excel, Access, Project, Visio)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. No agencies please.

Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Information Technology
Primary Location: United States-Delaware-Wilmington-New Castle Co DE-ING Spaarpot (18052)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sun, 28 Apr 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Lead-Automation-Testing-Job-DE-19801/2101049/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Lead-Automation-Testing-Job-DE-19801/2101049/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One ShareBuilder 401(k) is an RIA designed to make retirement plans easy and affordable for everyone. The company provides an all Exchange Traded Fund 401(k) platform and serves as an ERISA 3(38) investment manager on every one of its plans, helping employers to lower costs and reassign risk. ShareBuilder 401k is a part of Capital One ShareBuilder which is one of the nation's largest online self-directed brokerages, offering investment products such as stocks, options, mutual funds, and ETFs.

Job Summary:

The ShareBuilder 401(k) Licensed Financial Advisor will be responsible for retirement plan sales and asset goals for assigned territory, and secondarily, support business events and programs throughout the Philadelphia/Wilmington Metro. The role includes selling, agreement negotiations, and supporting clients on-going.

Essential Functions:

- Manage sales pipeline in specific geographies and improve programs to meet and exceed AUM sales quotas.
- High level of outbound cold calls to generate 5+ face-to-face and web-based meetings per week
- Provide accurate pipeline reports, forecasts, and expert CRM management of prospects
- Manage lead programs and prospect/customer events in coordination with the Marketing team
- Test new concepts to develop and share best practices across the organization for takeover opportunities
- Manage new client setup, rollout 401(k) participant training, and maintain on-going account check-ups with plan sponsors and participants.
- Help support and build new adjunct geographies in coordination with the ShareBuilder 401K Sales Team Lead to grow the business.

Requirements for success include:

- Strong relationship building skills, professional acumen, persistence and drive to win clients
- Possess strong understanding of 401(k) plans, Profit Sharing Plans and Defined Benefit and Contribution Plans
- Gain and maintain strong familiarity with Third Party Administrators, Department of Labor regulations, ERISA and IRS codes pertaining to retirement plans, compliance issues and legislative acts
- Learn and maintain strong understanding of ShareBuilder 401(k) product offering and its competitive advantages relative to competing solutions.
- Provide commission tracking and submissions for direct sales and support pricing tier program for customers.
- Gather and communicate critical prospect and customer feedback to leadership team for product, marketing, sales, and customer success needs:

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification
- 3 years Sales experience with a track record as a top producer
- FINRA Series 7 license required
- Series 66 license OR a Series 63 and 65 required

Preferred Qualifications:
- Strong understanding of 401(k) plans
- Experience with 401(k) plan design and sales
- Excellent customer service, sales, communication and organizational skills.
- Familiarity with online marketing, Web 2.0 and online commerce a plus.
- Excellent presentation skills, with advanced knowledge of PowerPoint, web conferencing and Excel.
- Should be obsessed with results and measuring and improving performance
- Superior face-to-face and web-based consultative prospect and customer skills (SPIN, Solution Selling, etc.)
- Extensive experience cold calling directly and selling to small/medium-size businesses
- Experience with salesforce.com a plus
- Proven team interaction skills including demonstrated success training, leading, and motivating colleagues
- Ability to travel as needed with some flexibility to work non-standard hours to support network building, growth and client relationship management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Sales
Primary Location: United States-Pennsylvania-Philadelphia-Philadelphia-Remote

Other Locations:United States-Delaware-Wilmington
Schedule: Full-time
Travel: Yes, 50 % of the Time

Job Posting:
Unposting Date:]]>Thu, 09 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Philadelphia-Principal-Retirement-Advisor-%28PhiladelphiaWilmington%29-Job-PA-19019/2476432/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Philadelphia-Principal-Retirement-Advisor-%28PhiladelphiaWilmington%29-Job-PA-19019/2476432/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Department Summary:

Information Technology – Deposit & Self Service Development covers analysis, design, development, and testing efforts aligned to assure the efficient delivery of technical solutions in support of the following areas: Deposit Services, Self Service & Mobile, Customer Operations, Fraud, Administrative Systems, and the Web Experience Team.

Summary:

Participates in developing and executing test scenarios for unit, process, function, system integration and acceptance testing. Manages the schedule and priority of the testing effort. Oversees the management of the testing effort using Test Director and the automation of test cases using WinRunner. Prioritizes and manages defects throughout the testing lifecycle.

Responsibilities:
- Develops test cases, scenarios and scripts to ensure quality applications.
- Designs and develops usability testing scenarios, and administers portions of testing process.
- Defines criteria for testing, analyzes results of testing sessions and presents results.
- Implements test tools and processes on projects. Participates in selection of testing tools and approaches.

Qualifications
Basic Qualifications:
- Bachelors Degree in Computer Science
- 2 years of experience in SQL Query writing and analysis
- 2 years of experience in Documentation and communications

Preferred Qualifications:
- Bachelors Degree in Computer Science or related degree
- Certified Tester Certification
- 2 years of experience in Developer or tester
- 5 years of experience in SQL Query writing and analysis

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Information Technology
Primary Location: United States-Delaware-Wilmington-New Castle Co DE-ING Spaarpot (18052)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sat, 18 May 2013 05:31:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Testing-Specialist%2C-Senior-Job-DE-19801/2438324/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Testing-Specialist%2C-Senior-Job-DE-19801/2438324/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
The Director of Project and Process Management of Direct Bank Operations will support a digital/mobile bank environment. This individual is responsible for assisting the business with planning and implementation of all new initiatives and process improvement efforts within Direct Bank Operations. This person will have a team of 6 who support approximately 260 associates within the department. This position works closely with the line of business, vendors and IT department to ensure thorough business requirements are written and IT development and QA testing are performed. This person will lead the team to work collaboratively to achieve development goals.

The ideal candidate will have a proven track record of improving company processes resulting in saving time and resources for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of process improvement projects.

Responsibilities:
- Manage a project tracking system to track initiatives
- Create and maintain project progress reports and spreadsheets to track initiatives Analyze results after the initiatives have been in production to determine effectiveness and action steps.
- Monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity.
- Lead a team to drive complex process improvement initiatives
- Provide support to cross-functional, multi-disciplined operations/implementation teams in launching initiatives and driving innovation.
- Identify opportunities for enhancements and assist with implementing process improvements to achieve process excellence.
- Design, develop, and manage process initiatives in a complex dynamic environment, revising needs to meet changing requirements
- Partner with cross-functional departments to provide strategic and tactical thought partnership to effectively drive results
- Work with legal and compliance to obtain necessary approval of requirements.
- Work with the business to review policies and procedures and business process maps to support the initiatives.
- Build relationships and collaborate with key stakeholders to ensure delivery of commitments
- Serve as subject matter expert on process improvement initiatives by maintaining and increasing knowledge in the field project management and process improvements through coursework, seminars, workshops, conferences and professional contacts.
- Provide consistent and thorough job knowledge training for the staff.
- Manage internal budgets.
- Ensure key performance targets are met or exceeded.
- Assume other such duties as assigned.

Qualifications
Basic Qualifications:
- Bachelor's Degree
- 5 years experience in a People Management role
- 3 years experience in Process/Project Management

Preferred Qualifications:
- Masters or graduate degree
- 5+ years in Process/Project Management
- Process or Project Management Certifications (Lean, Agile, Six Sigma)
- Inspirational leadership and vision
- Superior change management experience with multiple stakeholders across a large multi-product digital/mobile banking organization
- Demonstrated ability to achieve efficiencies through process improvements.
- Effectively communicate and influence partners across the company and across multiple levels of the organization.
- Technology Savvy

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Operations
Primary Location: United States-Delaware-Wilmington-New Castle-Wilmington Plaza (18222)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Sun, 28 Apr 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-DIRECTOR%2C-PROCESS-MGMT-%28BANK%29-%28USA%29-Job-DE-19801/2459277/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-DIRECTOR%2C-PROCESS-MGMT-%28BANK%29-%28USA%29-Job-DE-19801/2459277/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One is expanding its Home Loans division in Wilmington! Capital One’s entrepreneurial spirit and drive to stand out in the industry has led us to become a Fortune 500 company and one of the most desirable places to work in the country. With an engaging culture, great benefits and a commitment to the communities we serve, Capital One continues to attract top talent in Wilmington and the Greater Philadelphia Area.

If you have a passion for the mortgage business, thrive on a fast-paced environment and are looking for a team atmosphere that encourages success and innovation, Capital One Home Loans may have something to offer you!

Summary:

The Underwriter will be responsible for reviewing, analyzing and making credit decisions on requests from existing and potential clients for home equity and 1st mortgage products. Specific tasks include, but are not limited to the following essential functions listed below:

- Perform mortgage credit analysis, with or without the assistance of an automated underwriting system, to determine borrower’s willingness and ability to repay the mortgage debt. This is done by calculating required investment, determining assets available for closing, analyzing credit history, calculating proposed monthly housing expense and recurring debt.
- Review credit documents for completeness and accuracy.
- Perform detailed review of appraisal for one-to-four family residential properties to determine acceptability of security for portfolio, conventional and FHA, loans
- Underwrite conventional, portfolio and FHA loans.
- Review all origination files to ensure the customer has been offered the best mortgage program.
- Ensure that all fair lending and compliance policies are followed both in dealings with customers as well as the underwriting decisions that are made.
- Meet service level agreements
- Accurately follow all procedures and processing guidelines.
- Thoroughly understand and apply credit policies, loan product policies and all federal regulations related to the granting of credit (i.e., Reg. B, FCRA, Reg. Z, Reg. AA, Reg. O).
- Develop loan applications and answer questions for applicants over the telephone when necessary.
J2W:MON

Qualifications
Basic Qualifications:
- High School Diploma, GED or equivalent.
- 2 years of experience in automated underwriting systems to include FNMAs Desktop Underwriter and FHLMCs Loan Prospector.
- 2 years of extensive knowledge of FNMA/FHLMC/FHA/VA programs and underwriting guidelines, as well as those of other conventional investors, state/local bond programs and private mortgage insurers.

Preferred Qualifications:
- Bachelors Degree in business or related field
- 5 years of mortgage experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Mortgage
Primary Location: United States-Delaware-Wilmington-New Castle-Wilmington Plaza (18222)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sun, 19 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Mortgage-Loan-Underwriter-I-Job-DE-19801/2374791/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Mortgage-Loan-Underwriter-I-Job-DE-19801/2374791/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
This exciting opportunity will help shape the evolution of Capital One’s banking business! This role is part of the Branch Operations team with a specific focus on leading the Branch Delivery & Systems Management Team for Local Distribution Support Services.

The role requires a visionary leader with specific experience in establishing and leading functions related to systems product management, applications controls, and technology delivery within a financial services organization. A strong project management background with specific experience in process engineering, operations management, change management will be a strong asset. This individual should also be comfortable leading both direct and indirect team members and bring an exceptional ability to interact, communicate and influence in all directions to deliver results.

Responsibilities include:

Lead the LDSS Delivery function, including the Project Management Office and delivery accountability for all projects and programs

Improve processes, standards, and methodologies for effective project delivery and change management

Establish a systems product management function that enables the strategic planning and tactical execution related to branch systems and related services

Develop a quality assurance capability that enables business acceptance related to branch system projects and releases

Direct the backlog prioritization of branch systems, business and operational related initiatives

Partner with Retail Bank IT and Local Distribution organizations to enable delivery of commitments

Responsible for compliance related to branch systems and streamlining applications controls related activities

Manage or influence vendor relationships to ensure value of products and services delivered

Partner with IT to develop the technology roadmap of enhancements and new capabilities for branch systems

Provide thought leadership and analytical support related branch systems and services to executive leaders and stakeholders; advocate and sponsor new systems capabilities

Lead, manage, and develop a team of systems product managers, business systems analysts, project/program managers, and PMO team.

Qualifications
Basic Qualifications:

Bachelors Degree in Computer Science, Information Systems, Engineering, Mathematics, Economics or Business

3 years of experience in Strategy Development

5 years of experience in People Management

4 years experience in project or program management.

5 years of experience in Information Technology

5 years of experience in Financial or Banking environments

Preferred Qualifications:

Masters Degree in Business, Computer Science, Systems Engineering, Management of IS or IT

5 years of experience in Strategy Development

5 years of experience in People Management

5 years of experience in Systems Product Management

10years experience in project or program management delivery

10 Years of IT experience in Banking environment

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Project and Process Management
Primary Location: United States-Delaware-Wilmington-New Castle-Wilmington Plaza (18222)
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Wed, 01 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Sr_-Director%2C-Branch-Delivery-&-Systems-Management-Branch-Operations-Job-DE-19801/2575064/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Sr_-Director%2C-Branch-Delivery-&-Systems-Management-Branch-Operations-Job-DE-19801/2575064/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Capital One, a Fortune 500 company and one of the nation’s top 10 banks, is one of the largest, most analytically sophisticated Financial Services providers in the world. We offer a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company and a great place to work.

As a Capital One Director, you will be integrated into the business and will work closely with Business and Data Analysts leaders. You will lead Statistical and analytical problem solving with a goal of improving profitability and the effectiveness of business decisions. The ideal candidate will have an outstanding blend of people management, leadership, business consulting and technical skills. With a network of over 200 Statisticians, challenging projects with an eye on the bottom line and a focus on work/life balance, we’ve created a dynamic environment with plenty of room for you to learn and grow. You deserve to work in a place where you can realize your full potential.

Specific responsibilities may include, but are not limited to:

- Consult with business leaders to develop and implement statistical solutions and models (scoring models and valuation models) to address and influence complex business problems that maximize business value and enhance the customer experience
- Hire, develop and manage of team of up to 15 high-performing associates with advanced degrees
- Lead a team of Statisticians in creating new models, tracking established models and applying statistical thinking to new business domains
- Set the strategic director for a specific team or department
- Advance the statistical capabilities and competencies of the line of business and Capital One overall
- Ensure defendability of modeling results by providing effective challenge and independent oversight and review
- Influencing positive change through leadership, sound statistical and quantitative analysis and demonstrated subject matter expertise
- Identify changes required in Capital One practices, defines project scope, executes and evaluates projects, manages individuals, champions new ideas and influences senior leaders
- Develop understanding of Capital One’s broad statistical needs in order to design, develop and deploy systematic improvements across the organization

The desired experience and skill set for the ideal candidate include:

- Experience with logistic regression, decision trees, survival analysis, design of experiment and other statistical techniques
- Impeccable written and oral communication skills, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
- Leveraging education, colleagues and training opportunities to develop solutions to business problems
- Conceptual thinking skills complemented by a strong quantitative orientation
- A proven track record of decision making and problem solving based on analytics
- End-to-end solution development
- Leadership and management of Statistical teams and/or departments
- Interpersonal skills to support successful influence on issues of importance
- Experience working directly with auditors and regulators

Qualifications
Basic Qualifications

- Bachelors degree in Statistics or similar quantitative field of study (Math, Economics, Financial Engineering, Physics, Chemical Engineering, Industrial Engineering, Operations Research, etc.)
- 7+ years of experience in Statistical modeling and analysis
- 3+ years of people management experience

Preferred Qualifications

- Masters degree or higher in Statistics or similar quantitative field of study (Math, Economics, Financial Engineering, Physics, Chemical Engineering, Industrial Engineering, Operations Research, etc.)
- 10+ years of experience in Statistical modeling and analysis
- 7+ years of experience in analytical consulting
- 7+ years of experience in technical documentation
- 7+ years of experience leading complex analytical projects
- 7+ years of project management experience
- 7+ years of experience working with relational databases
- 7+ years of direct management and leadership experience
- 5+ years of experience building Statistical models in Financial Services
- 5+ years of qualitative and quantitative data analysis and reporting
- 5+ years of experience with multivariate linear and logistic regression
- 5+ years of experience with experimental design
- 2+ years of experience in Financial Services
- Proficiency in English written and verbal communication
- Proficiency with SAS, Decision Tree or R
- CFA, SQL, SAS and/or FRM certifications

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment.

TBLI

Job: Quantitative Analytics
Primary Location: United States-Delaware-Wilmington-New Castle Co DE-ING Spaarpot (18052)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 17 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Director%2C-Statistical-Analysis-%28USA%29-Job-DE-19801/2381780/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Director%2C-Statistical-Analysis-%28USA%29-Job-DE-19801/2381780/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow

consumers.

Capital One has celebrated milestones, including:

- Top-10 bank by deposits

- 148 on the Fortune 500

- 1,000 bank branches

- 2,200 ATM locations

- More than 31,500 associates globally

- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

Geek. Nerd. Tech-junkie. They’re all pet-names to us. And if you share in a passion for all things technology, then you’d be the perfect candidate for the Capital One Information Technology team.

Daily, you’ll work alongside some of the savviest techies in the business at an internationally recognized company. From advancing our network to assisting the technologically-challenged, you’ll love coming to work every day at one of the “100 Best Companies to Work For.”

Level: Director

Capital One is passionate about data – it drives our everyday lives. Capital One’s Enterprise Data Services organization is where data becomes meaningful information, and the EDS team creates world-class information solutions to establish or improve reporting, analytics and decision making throughout Capital One.

Provides leadership to the Direct Bank and Brokerage tower within Enterprise Data Services. Provides technical leadership and enterprise-level consulting to the organization on the broader data strategy and execution on business priorities. Communicates to directors and executives, mentors technical staff, and partners with technology vendors. Position typically involves attending and leading meetings, working with budgets, project plans, and managing technology risks and issues.

Responsibilities:

- Determines the organization's data architecture strategy in alignment with the business strategy.

- Leads teams responsible for all data technologies including but not limited to data movement, data integration, modeling and business intelligence.

- Creates and manages data governance forums with business partners with a particular emphasis on metadata management and data quality.

- Leads the organization's data teams to evaluate new tools and techniques to improve data management for the enterprise.

- Influences data management strategic direction, budget tradeoffs; direction of strategic data warehouse projects.

- Provides senior level technical consulting to application development teams during application design and development for highly complex or critical projects.

- Ensures compliance with the organization's data management policies and standards.

- Takes lead for organization's data architecture including the database design and structure, data integrity and data management tools.

- Manage large teams composed of associates, contractors and 3rd party resources

Qualifications
Basic Qualifications:

- Bachelors Degree in Computer Science, Engineering, Management of Info Systems/Technology or Military Experience

- 5 years of experience in Data Management Practices

- 5 years of experience in Risk or Audit Management

- 10 years of experience in Resource or People Management

- 10 years of experience in Financial Industry

Preferred Qualifications:

- Masters Degree in mathematics, economics, engineering, or computer science

- PMP, MBA, ITIL, Six Sigma, Lean, Agile

- 5 years using Agile delivery methodologies

- 10 Years of experience in Data Management Practices

- 10 Years of experience in Risk or Audit Management

- Strong knowledge of Direct and/or Retail Banking businesses

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Information Technology
Primary Location: United States-Delaware-Wilmington-New Castle Co DE-ING Spaarpot (18052)
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Wed, 01 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Director-of-Data-Management-%28USA%29-Job-DE-19801/2575080/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Director-of-Data-Management-%28USA%29-Job-DE-19801/2575080/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
This position is responsible for the ongoing support, administration, security and procedures for all enterprise database Oracle Servers used to support ING Direct. This includes, but is not limited to controls and support of both data and code. This professional will be responsible for Tier 2 support for Production issues and Helpdesk tickets, as well as, the deployment of Production and QA database releases in support of application development efforts. This role will ensure that customer service, system availability targets, and service level agreements are established and met.

Responsibilities:

- Provide 2nd tier, 24x7 production support including but not limited to the release of development projects and migration of database related changes
- Provides daily administration of database related systems.
- Provide, assist and participate in the creative process in improving architectural designs and the implementation of new architecture to consistently improve our database enterprise for optimal efficiency and cost effectiveness.
- Implements and supports all defined architectural strategies.
- Monitors and proactively supports all Database related systems
- Capacity plans for all database related systems and proposes recommendations to Database Architect.
- Proactively tune and review database related structure and code to ensure optimization of performance
- Provide support of production related data, including data maintenance where required and approved.
- Install and configure new databases systems.
- Supports the backup and recovery strategy for the Database environment
- Implements and provides direction for all security related initiatives, vulnerabilities etc.

Qualifications
Basic Qualifications:
- Associates Degree

Preferred Qualifications:
- Bachelors Degree in Computer Science

- Four-year degree in related discipline

- Minimum of 5+ Years of working with Oracle Databases in an administrative and development support role.
- Work with database servers should consist of at least 80% of the candidate’s responsibilities.
- Technical training on UNIX, Windows platform design and support

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Information Technology
Primary Location: United States-Delaware-Wilmington-New Castle Co DE-ING Spaarpot (18052)

Other Locations:United States-Minnesota-St. Cloud
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Wed, 01 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Production-Support-Specialist-%28USA%29-Job-DE-19801/2262521/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Production-Support-Specialist-%28USA%29-Job-DE-19801/2262521/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Job Summary:

The Home Loans Operations Loan Specialist I is responsible for responding and providing information to customers, vendors and other third party service providers within department standards of production, accuracy and timeliness to assure the customer receives the appropriate documents, containing correct information, on time, for a scheduled closing.

Essential Functions:

- Initiate outbound customer contact as needed to relay loan status, set expectations, clarify loan details, answer questions and manage the customer relationship in order to achieve a superior customer experience.

- Process incoming customer, vendor or third party documents as outlined in departmental procedures and as directed by team/department leadership

- Complete system workflows for roles assigned by team/department leadership

- Ensure all required tasks are performed to secure an enforceable lien

- Audit loan notes and major events to understand and perform outstanding file requirements

- Input data correctly and accurately

- Provides appropriate documentation to applicants, vendors and other third parties at appropriate times throughout the process

- Provide appropriate communication to internal and external customers with focus on the customer experience and timely processing

- Ensure that customer documents are placed in appropriate system folders

- Ensure that policies, guidelines and procedures are followed including compliance regulations (HMDA, TILA, RESPA, HOEPA, FCRA and ECOA) and credit guidelines

- Maintain department performance standards in order to keep loans flowing into appropriate loan operations queues

- Contribute to the ongoing Home Loans Operations efforts to deliver process efficiencies to reduce costs and improve quality and productivity

- Participate in various department projects and cross-trains for additional responsibilities as needed.

- Other duties as assigned.

Qualifications
Experience & Qualifications:

- 1 year of related work experience.

Education and/or Certifications:

- A post-secondary education in related field is a plus.

- Mortgage Banking licenses or courses an asset.

Technical skills and abilities:

- Computer literate in a network environment

- Ability to type proficiently, 30 words per minute preferred

- Ability to work independently as well as in a team environment

- Excellent customer service skills

- Strong organizational skills

- Good communication skills, both written and verbal

Knowledge of the mortgage lending industry

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Operations
Primary Location: United States-Delaware-Wilmington-New Castle-Wilmington Plaza (18222)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Fri, 17 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Mortgage-Loan-Specialist-I-Job-DE-19801/2367203/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Mortgage-Loan-Specialist-I-Job-DE-19801/2367203/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Human Resources
You’re a team player and assisting others is what you love to do. If this sounds about right, then you might be perfect for the Capital One Human Resources team.

Here, you’ll find energized, positive people all working together to satisfy customers and enhance our brand. At one of the “100 Best Companies to Work For,” you’ll also see a flexible work environment where great benefits start on day one. With excellence and integrity at heart, you’ll continue to grow and be challenged in the place you’ve been looking for all along.

Associate Relations Consultant- Retail Banking

Responsibilities:
- Resolve manager and associate issues by acting as a coach and providing guidance
- Help managers, associates, and business leaders reconcile conflicts and disputes
- Ensure all associates have an objective and knowledgeable resource at their disposal to work through challenging employment, performance and policy issues
- Partner with other departments such as Legal and Security to ensure legal and regulatory compliance while identifying solutions

- Investigate and resolve formal employment complaints including harassment, discrimination, wrongful termination, etc.

- Review departmental case data to identify trends and recommend action plans for business units to implement

- Partner with the line of business HR Consultants to enhance people manager capabilities

- Review policies and procedures that support the associate experience

- Act as role model and champion for Capital One values

Qualifications
Basic Qualifications:
- Associate’s Degree

- 2 years of progressive Human Resource experience

- 2 years of direct client management experience

- Excellent time management skills to effectively support multiple, simultaneous issues
- Ability to effectively communicate with all levels of an organization

Preferred Qualifications:

- 3+ years experience working in a team environment and collaborating with multiple stakeholders
- 3+ years of progressive Human Resources experience
- Exceptional influencing skills
- Ability to demonstrate self-motivation skills due to varying locales of team members and management
- Strong

- Excellent time management skills to effectively support multiple, simultaneous issues
- Ability to effectively communicate with all levels of an organization

creative thinking and integrative problem-solving skills

No agencies please.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Human Resources
Primary Location: United States-Delaware-Wilmington-New Castle Co DE-ING Spaarpot (18052)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Thu, 02 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Principal-Associate-Relations-Consultant-Job-DE-19801/2462199/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Principal-Associate-Relations-Consultant-Job-DE-19801/2462199/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Level: Senior Associate

Summary:

Anti-Money Laundering (AML) is the process of monitoring and analyzing specific customer transactions and information in an effort to prevent the company from being exploited by money laundering or terrorist financing activities. The applicant would assist Capital One in detecting unusual or suspicious activity in a timely manner in an effort to safeguard the integrity of the company and ensure compliance with Bank Secrecy Act /AML regulations. The applicant would support AML processes which would include alert monitoring, suspicious activity investigations and reporting, customer due diligence and enhanced due diligence or other processes.

Responsibilities:

- Supervise a team of 4-6 AML Investigators

- Ensure that Compliance productivity and quality metrics are achieved and maintained

by investigators

- Review system generated alerts to determine if unusual account activity is present or further research is required and document results in written format

- Perform research through transaction systems, online public and subscription-based resources and internal contacts

- Perform in-depth investigations, retain case documentation and provide analysis of findings in written format

- Write Suspicious Activity Reports (SARs) in accordance with regulations and time limitations

- Assist in executing Account Closing Policy

- Identifying and Performing Enhanced Due Diligence on New and Existing customers

- Perform special projects as assigned

- Other duties as assigned by Manager

- Complete necesasry performance management processes for direct reports

Qualifications
Basic Qualifications:

- 3+ years experience, in banking, finance, legal or accounting

- 1 years of Supervisory/Managerial experience

Preferred Qualifications:

- Bachelor's Degree or equivalent Military Experience

- 2 years of Supervisory/Managerial experience

- Excellent organizational skills
- Ability to effectively manage time
- Independent and self motivated
- Detail Oriented
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Excellent customer service skills
- Good problem solving and analytical skills

- 1 year of experience in Microsoft Access, Excel, Word
- 1+ yrs experience in banking, finance, legal or accounting
- Certified Anti Money Laundering Specialist (CAMS) or willingness to obtain
- Fraud, Compliance and/or AML experience
- Financial Services or Audit background
- Able to work with MS Word and Excel

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Audit, Risk Management and Security
Primary Location: United States-Delaware-Wilmington-New Castle Co DE- INGOrangeri (18050)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 10 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-AML-Sr_-Investigator-I-Job-DE-19801/2593056/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-AML-Sr_-Investigator-I-Job-DE-19801/2593056/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Level: Sr. Associate

The Fraud Coach is the subject matter expert on topics department related. They are responsible for day-to-day direct supervision of a team of Associates; involved in hiring of new Associates; development of Associates and Assistant Coaches; policy adherence; fraud investigations of all product types; reporting all daily, weekly, and monthly productions numbers; maintaining, updating, and enforcing effective policies, procedures, processes and practices to mitigate the risk of fraud losses.

Essential Functions:
. Manage the day-to-day processing activities of the departments to ensure departmental efficiency and accuracy. . Lead a team responsible for conducting the investigation on all identified fraud cases and protecting the bank against deposit fraud and other type of financial losses..
. Provide support to the Bank Security Officer in investigative support of suspicious transactions and preparing documents for referral to law enforcement, as well as assisting in establishing the integrity of potential and/or established customer.
. Incorporate the company's core brand values into department.
. Responsible to achieve personal, department, and corporate goals.
. Make sound decisions to decline customer eligibility based on risk analysis.

. Review suspicious transactions via automated case management fraud detection system. Coordinate workflow through various queues to ensure Customer Security Associate investigate each occurrence in a timely and efficient manner.
. Provide support to Investigators in regards to suspicious transactions, preparing documents for referral to law enforcement and assisting in establishing the integrity of potential and/or established Customer. . Educate, train and develop Associates and Assistant Coaches on effectively and efficiently identifying and reporting suspicious activity. . Establish procedures for reporting suspicious account activity, both internal and external and escalate
increasing trends and fraud cases. . Review and take required action on daily account activity reports and suspicious transactions. . Investigate all known or suspected fraudulent, criminal activities against our products and operations,
ensuring that proper organizational standards are followed. . Establish external contacts to provide for more effective coordination in the prevention in fraud losses. . Develop and refine procedures on an ongoing basis to minimize the Bank’s risk exposure in deposit
operations, new accounts and for general fraud prevention.
. Identify risk/prevent loss from fraud and suggest prevention solutions.
. In charge of Customer Security / Fraud procedures and reporting.
. Manage Vendor relations.
. Assist in the administration of transaction monitoring system.
. Monitor staff’s progress in achieving personal, department and corporate goals.
. Development of Assistant Coach and Team members.
. Responsible for Human Resource actions associated with the department.
. Subject matter expect on all topics department related.
. Track and report financial losses.
. Undertake other projects/duties as assigned by Management.

Qualifications
Basic Qualifications

5+ plus years of fraud/loss prevention experience in a Banking environment or 5+ years in Fraud Investigation

2+ year of coaching and leading a team

Preferred Qualifications

Bachelor’s Degree

Experience in deposit banking or fast-paced payments world highly desired

Debit card or credit card experience a plus

Good understanding of banking or financial business operations and systems

Industry fraud management certifications

No agencies please.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Operations
Primary Location: United States-Delaware-Wilmington-New Castle-Wilmington Plaza (18222)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Thu, 23 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Fraud-Coach-Job-DE-19801/2277190/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Fraud-Coach-Job-DE-19801/2277190/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
THE COMPANY:
Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company -- and a great place to work.

THE POSITION:
The Capital One 360 Sales Team is the group that helps lead Americans back to saving by providing an incredible Customer experience. This is done by listening to what Customers' need and by fulfilling that need through providing the right banking solution -- either recommending a banking product or completing the appropriate service request. The Sales Team provides that human contact that makes this a great place for Customers to learn what it means to Save Your Money.

As part of our Sales Team, you will market our contemporary financial products to new and existing customers. Responsibilities include achieving your personal sales goals along with the department sales goals. Successful candidates will have excellent communication and interpersonal skills, be independent and self-motivated, and possess a strong and competitive sales drive and a commitment to excel. This introductory role is the first step in a fulfilling work experience where the Associate can quickly learn new skills and advance to new roles in the Sales Team that layer in more responsibilities and more earning opportunities.

Responsibilities:
- Answer incoming calls and market our banking products to new and existing customers
- Meet sales targets set by the department each month
- Keep up to date with all product changes and features
- Explain essential account setup procedures
- Explain essential security questions
- Uphold and explain key Customer guarantees
- Efficiently and effectively adhere to all scheduled work activities
- Provide regular feedback from our Customers

This introductory role is the first step in a fulfilling work experience where the Associate can quickly learn new skills and advance to new roles in the Sales Team that layer in more responsibilities and more earning opportunities.

Our Sales Center is open 7 days a week from 8am-9pm. Entry level positions require schedule flexibility which could include evenings and Saturday or Sunday to begin with.

Qualifications
Basic Qualifications:
-High school diploma, GED, or equivalent certification

Preferred Qualifications:
- Demonstrated strong commitment to accuracy and efficiency
- High energy level
- Desire to learn
- Flexible schedule
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

TBCB

Job: Sales
Primary Location: United States-Delaware-Wilmington-New Castle Co DE-ING Spaarpot (18052)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sun, 05 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Inbound-Sales-Associate-Full-Time-%28-Base-Plus-Incentive%29-Job-DE-19801/2469115/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Inbound-Sales-Associate-Full-Time-%28-Base-Plus-Incentive%29-Job-DE-19801/2469115/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Are you interested in joining a team of Corporate Audit leaders whose mission is to enable game-changing business results by providing programs and solutions that unleash greatness in our associates? If so, Capital One wants to talk to you!

Corporate Audit Services (CAS), the Internal Audit function within Capital One, is a dedicated group of audit professionals focused on delivering top quality assurance services to the organization’s Audit and Risk Committee. The CAS department is considered one of the leading internal audit functions within the financial services industry and is highly regarded within Capital One. CAS professionals are experienced, well-trained and credentialed, and operate within a highly collaborative team environment to deliver value added opinions and recommendations. In addition, the CAS vision of Innovate Continually, Perform Brilliantly, and Set the Standard create a dynamic and challenging atmosphere for both personal growth and professional opportunity.

This auditor role will execute on assigned components of audit, assist in designing or tailoring audit programs, execute appropriate tests for existing controls, complete other audit related tasks, and requires a moderate level of guidance and or supervision from the auditor-in-charge or engagement manager. This position is located in Wilmington, DE.

Responsibilities:
- Perform risk assessments of business units and design and perform appropriate audit procedures to verify the effectiveness of existing controls, identify and defines issues, review and analyze evidence, and document client processes and procedures.
- Oversees major components of audits and leads small to medium size audits. Performs risk assessments of business activities, potential exposures and the materiality of loss. Provides input into the development of the annual audit plan.
- Designs and performs appropriate audit procedures to verify the effectiveness of existing controls, identifies and defines issues, reviews and analyzes evidence, and documents auditee processes and procedures. Designs and executes internal control testing
- Understand the broader context and implications of the various types of risk affecting the business (e.g., financial, legal, reputational, etc.).
- Establishes and maintains good client relations during engagements. Communicates or assists in communicating the results of some audit projects to management via written reports and oral presentations.
- Identify expectations of the client and take actions to support the client experience.
- Prepare clear, organized and complete documentation to support work performed.
- Self prioritize and effectively plan own work activities managing multiple priorities and tasks across the team to deliver quality results.
- Coordinate with others and proactively take on additional work.
- Deliver appropriate, succinct and organized information, tailoring communication style to audience.
- Effectively communicate information, issues and audit progress to teammates, clients and auditor-in-charge.

Qualifications
Basic Qualifications:
- Bachelors Degree or military experience

- 3 years experience in internal audit or risk management (can be combined with Big 4 external Audit experience) either in or for a banking organization

- 2 years experience leading audit engagements including the planning, execution, staff supervision & development and reporting.

Preferred Qualifications:
- Bachelors or Advanced Degree in Accounting, Finance, Economics, Business Administration.

- 4-6 years experience in internal audit or risk management (can be combined with Big Four external Audit experience)

- 2-3 years experience in (or servicing) a large financial services institution with a preference for credit card experience.

- Professional certification (or progress towards completion) in an audit related field such as a CIA, CPA, CRCM or CISA.

- Strong, effective communicator (verbally and in writing) with management, and external parties.

- Demonstrated success establishing and maintaining strong working relationships with all levels of associates, management and external parties.

- Demonstrated success interacting with and influencing various stakeholders within a large organization.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

J2W:CB

J2W:LI

Job: Audit, Risk Management and Security
Primary Location: United States-Delaware-Wilmington-New Castle-Wilmington Plaza (18222)
Schedule: Full-time
Travel: Yes, 25 % of the Time

Job Posting:
Unposting Date:]]>Wed, 15 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Principal-Auditor%2C-Bank-Operations-Job-DE-19801/2550196/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Principal-Auditor%2C-Bank-Operations-Job-DE-19801/2550196/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.

Capital One has celebrated milestones, including:

- Top-10 bank by deposits

- 148 on the Fortune 500

- 1,000 bank branches

- 2,200 ATM locations

- More than 31,500 associates globally

- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

Geek. Nerd. Tech-junkie. They’re all pet-names to us. And if you share in a passion for all things technology, then you’d be the perfect candidate for the Capital One Information Technology team.

Daily, you’ll work alongside some of the savviest techies in the business at an internationally recognized company. From advancing our network to assisting the technologically-challenged, you’ll love coming to work every day at one of the “100 Best Companies to Work For.”

This position is responsible for supporting, managing and implementing backup and storage infrastructures for enterprise. This includes direct attached storage components, fiber attached storage arrays, backup appliances, tape libraries and other associated equipment such as cabling and SAN switches.

The Senior Storage Analyst will perform daily systems management and tuning, including maintenance and trend analysis of the Backups and SAN infrastructures.

- Excellent communications skills, both written and verbal

- Ability to be adaptable and flexible while responding to deadlines on assignments and workload fluctuations

- Ability to work with concepts and work independently

- Excellent problem diagnosis and analytical skills

- Ability to balance conflicting demands to achieve optimal performance with minimal risk to business operations

Responsibilities:

- Serve as part of the IT Infrastructure Team in developing and implementing next generation banking systems architectures around Backup products, SAN and Storage

- Ensure stable implementation and support of enterprise disk based appliances, tape libraries, servers and storage arrays that are part of the SAN environment in a multi-site datacenter environment

- Provide daily administration and provisioning of storage related systems

- Fine tune enterprise backup and storage systems for optimal performance

- Support and maintain configuration management for all systems

- Support the backup and recovery strategy for the enterprise storage and backup products

- Independently identify and address documentation needs

- Research, recommend and implement changes to current enterprise backup platforms

- Ensure the stability and performance of all enterprise backup infrastructures and their key associated applications

- Perform proactive capacity planning, including short term and long-term trend analysis, ensuring all storage is monitored for capacity and stability

- Recommend policies, procedures and purchases related to systems administration, security, etc.

- Maintain the inventory system pertaining to hardware and equipment

- Verify and recommend warranties on all enterprise storage and backup devices

- Verify and maintain the supported code levels on for the enterprise backup infrastructure components

- Perform audits of storage and backups and make recommendations to management on use

- Create and manage disaster recovery procedures systems

- Understanding of all IT Best Practices for administering Windows, Linux, UNIX, VMware, and Storage devices and components

- Develop system administration standards and procedures to maintain consistent practices

- Write comprehensive detailed documents for building, troubleshooting, installing, recovering, and supporting all backup and storage infrastructures

- Assist Risk and Security teams with policy creations to govern the use of all storage

- Ability to cross train and develop other technical staff

Qualifications
Basic Qualifications:

- Bachelor’s degree or at least 5 years of professional IT experience in a related field or military experience

- At least 3 years experience with Symantec NetBackup or other industry leading backup software

- At least 1 year of experience with enterprise backup infrastructure components such as backup servers

Preferred Qualifications:

- Bachelor’s degree in Computer Science or related discipline

- 5 years’ experience with Symantec NetBackup or other industry leading backup software

- Experience working with backup and recovery concepts and enterprise class tape libraries

- Experience with EMC Data Domain, its features and functionalities

- Experience with handling internal IT Audits and applying SOX Controls for enterprise backup environment

- Technical experience on UNIX, Windows platform and VMware design and support as it pertains to backend storage

- Experience troubleshooting network and operating system problems as it pertains to enterprise backup and recovery

- Solid understanding of fiber channel zoning and cabling concepts and practices

- Ability to quickly and effectively troubleshoot SAN systems, to include servers, switches and arrays

- Must be able to document systems using Visio, Word and Excel

- Continued training and study in Technology and Business Leadership

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Information Technology
Primary Location: United States-Delaware-Wilmington-New Castle Co DE-ING Spaarpot (18052)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Fri, 24 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Senior-Backup-Analyst-Job-DE-19801/2616450/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Senior-Backup-Analyst-Job-DE-19801/2616450/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Level: Principal Associate
Location: Wilmington, DE

Corporate Audit Services (CAS), the Internal Audit function within Capital One, is a dedicated group of audit professionals focused on delivering top quality assurance services to the organization’s Audit and Risk Committee. The CAS department is considered one of the leading internal audit functions within the financial services industry and is highly regarded within Capital One. CAS professionals are experienced, well-trained and credentialed, and operate within a highly collaborative team environment to deliver value added opinions and recommendations. In addition, the CAS vision of Innovate Continually, Perform Brilliantly, and Set the Standard create a dynamic and challenging atmosphere for both personal growth and professional opportunity.

Capital One is seeking an energetic, self-motivated IS Auditor interested in becoming part of our Corporate Audit Services team. As a member of the IS Audit team, the candidate will perform technical audits of IT controls, applications and projects, working closely with members of the IS, operational, and finance audit teams. Each audit assignment enables the candidate to demonstrate business, technical and industry knowledge while assessing business risks, identifying key controls, and performing risk-based testing of application and general computer controls. The candidate will also facilitate knowledge sharing of best practices and industry trends to team members, and contribute to thought leadership activities within the IS Audit team. The candidate will work independently, with guidance from Audit management as needed. Career development and growth opportunities exist through our established training programs within the Corporate Audit Services team, as well as in IT and business functions. The candidate will be expected to maintain all organizational and professional ethical standards.

Responsibilities:
- Assigned to major components of technical and integrated application audits. Designs and performs appropriate audit procedures and assists the Audit Manager in completing tasks related to risk assessments of business activities and engagement planning.
- Executes and sometimes designs internal control testing for components of an audit, demonstrating a degree of audit expertise consistent with experience level. Understands the broader context and implications of the various risks affecting the business.
- Works independently and utilizes judgment while under general supervision from the Audit Manager.
- Leads smaller audits and work streams within a larger audit.
- Establishes and maintains good auditee relations during engagements. Identifies the expectations of the auditee and takes actions to support the auditee experience.
- For major components of audits assesses relevancy of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrates awareness of big picture issues. Interprets business priorities, anticipates issues and obstacles, and applies to scope of role. Identifies and implements efficiencies in executing test work.
- Self-prioritizes and independently completes multiple tasks across the team and department. Demonstrates the ability to successfully meet deadlines for the audit engagement.
- Works well in a team, supports peers and their goals, and strives to improve team performance. Effectively collaborates with auditees, the IS audit team and other audit teams as necessary. Acts beyond own role and responsibilities to help the wider team and stakeholders.
- Delivers appropriate, succinct, and organized information while tailoring communication style to audience. Effectively communicates information, issues and audit progress to teammates, auditee, and Audit Manager. Effectively writes audit issues which clearly communicate the finding, risk, and recommendation.
- Communicates the audit process, objectives and general scope of work to auditee. Regularly incorporates different perspectives and provides grounded solutions and options.

Qualifications
Basic Qualifications:
- Bachelors Degree or military experience.
- 2 years of experience as an IS Auditor (Information Systems Auditor)

Preferred Qualifications:
- Bachelor’s Degree in Auditing, Accounting, Finance, Economics, Information Systems or Business Administration
- Certified or working toward a professional certification such as a CISA, CISSP, CIA or CPA.
- 4 years of experience as an IS Auditor (performing technical IS audits)
- 1 year experience in banking or financial services industry. Working knowledge of primary banking laws and regulations.

- 1 year experience in supervising audit engagements.

- Project Management and Time Management skills
- Demonstrated analytical, critical thinking, and problem solving skills.
- Strong communication skills, both written and verbal.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

TBM

TBCB

TBLI

TBD

Job: Audit, Risk Management and Security
Primary Location: United States-Delaware-Wilmington-New Castle Co DE- INGOrangeri (18050)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Sun, 12 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-Principal-IS-Auditor-Job-DE-19801/2429251/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-Principal-IS-Auditor-Job-DE-19801/2429251/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.

Capital One has celebrated milestones, including:

- Top-10 bank by deposits
- 148 on the Fortune 500
- 1,000 bank branches
- 2,200 ATM locations
- More than 31,500 associates globally
- 50 million customer accounts

We’re excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped changed our industry for the better.

Geek. Nerd. Tech-junkie. They’re all pet-names to us. And if you share in a passion for all things technology, then you’d be the perfect candidate for the Capital One Information Technology team.

Daily, you’ll work alongside some of the savviest techies in the business at an internationally recognized company. From advancing our network to assisting the technologically-challenged, you’ll love coming to work every day at one of the “100 Best Companies to Work For.”

Are you an Lead Developer that thrives in a vibrant, innovative and collaborative team? A “master coder” who has passion, and a desire to remain hands-on in a rapid and dynamic environment? As a developer at Capital One, you’ll have an inspiring opportunity to envision, create and shape the next generation of financial offerings for our consumers.

Capital One is actively seeking an experienced Lead Java/Middleware Developer (Sr. Manager) with expertise in leading the technical design and development of cross-functional, multi-platform application systems. You’ll have the opportunity to remain in a hands-on Development role, writing beautiful code, while also providing functional, technical, and/or process leadership and leading or mentoring software engineers on complex and high priority IT projects. Successful candidates will have expertise in leading software engineers on complex and high priority IT projects for new innovations, process improvements, or operations.

Responsibilities:
- Own the technical design and development of cross-functional, multi-platform application systems.

- Perform complex applications programming activities. Codes, tests, debugs.
- Drive tactical delivery for multiple teams.
- Work with business partners, architects, and other groups to identify technical and functional needs of systems, and determine priority of needs.
- Ensure adherence to defined development life cycle, good software design practices, and Architecture strategy and intent
- Partner with business systems analysts (BSAs), project managers (PMs), and customers to understand the scope of work, priorities, and requirements for development.
- Collaborate with performing teams to deliver new capabilities in business applications and/or remediate issues.
- Enforce company policies in areas of development methodology, architecture, security, change and configuration management, compliance, and HR.
- Analyze, define and document requirements for data, workflow, logical processes, hardware and operating system environment
- Analyze and estimate feasibility, cost, time, and compatibility with hardware and other programs.
- Coordinate coding, testing, implementation and documentation of solutions
- Responsible for key system design and integration decisions; and for communicating decisions to individuals implementing the system.
- Manage associate/contractor development resources

Qualifications
Basic Qualifications:
- Bachelors Degree in Computer Science or Business, Information Systems or Engineering, or military experience
- At least 10 years development experience in Java Standard and Enterprise Editions
- At least 5 years experience in following technologies: Java Web Services technologies like JAXB, JAXWS, WSDL, XML Schema, XSLT, Weblogic and Spring Framework; SOA / ESB; Unix / Shell Scripting; Database Technologies, i.e. SQL / RDBMS
- At least 5 years of experience managing large scale software development projects through complete release cycles and working with cross-functional business and IT teams
- At last 3 years of people management experience including conducting performance reviews and setting clear goals for team members to achieve success

Preferred Qualifications:
- Familiar with Agile and Scrum methodologies
- Oracle BPEL or any other BPEL / BPMS Development experience
- UML Modeling Tool, Eclipse IDE, Visio
- XMLSpy / Tools for WSDL / XSD / XPATH / XQUERY mgmt
- JUNIT / SOAPUI / Web Service Test Tools
- Ant, Clearcase (or other Software Configuration & Versioning tool).
- Sun Certified Java Programmer/Developer, Oracle (Weblogic) SOA Suite, Spring framework certification
- Performance Testing and tuning experience with Java, Spring framework, Oracle Weblogic and SOA Suite

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

TBM

TBCB

TBSCB

Job: Information Technology
Primary Location: United States-Delaware-Wilmington-New Castle Co DE-ING Spaarpot (18052)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Mon, 13 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Wilmington-JavaMiddleware-Application-Developer%2C-Lead-%28AI%29-Job-DE-19801/2595851/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Wilmington-JavaMiddleware-Application-Developer%2C-Lead-%28AI%29-Job-DE-19801/2595851/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS