http://capitalone.jobs2web.com/feeds/teller-Baltimore-MD-jobs/ Custom RSS Feed for teller-Baltimore-MD-jobs Sun, 19 May 2013 22:30:50 GMT en-us http://capitalone.jobs2web.com/feeds/teller-Baltimore-MD-jobs/ 720
Description
As a Lead Teller at Capital One, you’ll have the ability to use your leadership skills and teller experience to perform a vital role in our branch operations. Capital One is passionate about creating an exceptional customer experience – as a Lead Teller, you will lead a dynamic Teller team in championing our company values of Excellence and Do the Right Thing – every customer, every time. Your excellent people skills will allow you to cultivate customer relationships and initiate referrals, partnering with our Relationship Bankers to cross-sell bank products and services. You will work closely with the Branch Manager to develop and grow your team.

Responsibilities include:
- Compliance: Ensure adherence to policies and procedures and that regulatory compliance standards are met by all staff. Complete required audits and reconciliations of consignment items and general ledger tickets. Conduct audits of tellers, vaults, ATMs and currency dispensers.

- Coaching: Work with Teller team to meet customer service expectations. Demonstrate successful referral practices. Mentor team and help resolve customer issues. Give direction and feedback to others to increase their knowledge and performance.

- Training: Direct onboarding of new Tellers. Conduct training sessions for staff on new policies, products and procedures.

- Execution: Deliver on branch customer service standards. Complete complex transactions and demonstrate mastery of Teller application transactions and processing Teller operations. Own responsibility of Teller line workflow, cash management and controls and assist other Tellers with accuracy in cash handling and balancing.

- Needs to be able to handle operational requirements and back up branch manager when they are out of the office.

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of Retail Banking experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-Baltimore-Baltimore-Calvert & Baltimore (17175)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sat, 04 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Baltimore-Lead-Teller%2C-Mount-Clare-Junction-Job-MD-21201/2581569/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Baltimore-Lead-Teller%2C-Mount-Clare-Junction-Job-MD-21201/2581569/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
As a Lead Teller at Capital One, you’ll have the ability to use your leadership skills and teller experience to perform a vital role in our branch operations. Capital One is passionate about creating an exceptional customer experience – as a Lead Teller, you will lead a dynamic Teller team in championing our company values of Excellence and Do the Right Thing – every customer, every time. Your excellent people skills will allow you to cultivate customer relationships and initiate referrals, partnering with our Relationship Bankers to cross-sell bank products and services. You will work closely with the Branch Manager to develop and grow your team.

Responsibilities include:
- Compliance: Ensure adherence to policies and procedures and that regulatory compliance standards are met by all staff. Complete required audits and reconciliations of consignment items and general ledger tickets. Conduct audits of tellers, vaults, ATMs and currency dispensers.

- Coaching: Work with Teller team to meet customer service expectations. Demonstrate successful referral practices. Mentor team and help resolve customer issues. Give direction and feedback to others to increase their knowledge and performance.

- Training: Direct onboarding of new Tellers. Conduct training sessions for staff on new policies, products and procedures.

- Execution: Deliver on branch customer service standards. Complete complex transactions and demonstrate mastery of Teller application transactions and processing Teller operations. Own responsibility of Teller line workflow, cash management and controls and assist other Tellers with accuracy in cash handling and balancing.

- Needs to be able to handle operational requirements and back up branch manager when they are out of the office.

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification or military experience
- 1 year of Retail Banking experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-Baltimore-Baltimore Area - Reisterstown (17069)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Fri, 03 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Baltimore-Lead-Teller%2C-Reisterstown-Road-Plaza-Job-MD-21201/2579841/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Baltimore-Lead-Teller%2C-Reisterstown-Road-Plaza-Job-MD-21201/2579841/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Are you passionate about providing excellent customer service? Does the idea of working in a fast paced, team oriented environment excite you? Are you looking for a career opportunity at one of the top 10 largest banks in the US? Then we want to talk to you! We’re looking for energetic, enthusiastic people to be the face of Capital One to our retail branch customers.

As a Teller at Capital One, you will play a vital role in our customer’s banking experience. You will perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals. You will champion and live our sales and service culture, assisting customers with product explanations and identifying opportunities for referrals to our Relationship Bankers within the branch. Adhering to established operational policies and procedures is important. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an exceptional customer experience every transaction, every time.

Responsibilities:
- Maintain and balance cash drawer
- Identify and refer sales opportunities to Relationship Bankers
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Maintain supply and sale of consignment items
- Deliver outstanding customer experience by executing transactions quickly and flawlessly

- Assist the branch manager with the business plan by generating referrals and utilizing down time in the branch
- Will be asked to participate in additional training

Qualifications
Basic Qualifications:
- High school diploma, GED or equivalent certification or military experience
- At least six months of work experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-Baltimore-Baltimore-Calvert & Baltimore (17175)
Schedule: Part-time
Travel: No

Job Posting:
Unposting Date:]]>Fri, 03 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Baltimore-Part-Time-25-hr-Teller%2C-Mount-Clare-Junction-Job-MD-21201/2579839/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Baltimore-Part-Time-25-hr-Teller%2C-Mount-Clare-Junction-Job-MD-21201/2579839/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Are you passionate about providing excellent customer service? Does the idea of working in a fast paced, team oriented environment excite you? Are you looking for a career opportunity at one of the top 10 largest banks in the US? Then we want to talk to you! We’re looking for energetic, enthusiastic people to be the face of Capital One to our retail branch customers.

As a Teller at Capital One, you will play a vital role in our customer’s banking experience. You will perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals. You will champion and live our sales and service culture, assisting customers with product explanations and identifying opportunities for referrals to our Relationship Bankers within the branch. Adhering to established operational policies and procedures is important. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an exceptional customer experience every transaction, every time.

Responsibilities:
- Maintain and balance cash drawer
- Identify and refer sales opportunities to Relationship Bankers
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Maintain supply and sale of consignment items
- Deliver outstanding customer experience by executing transactions quickly and flawlessly

- Assist the branch manager with the business plan by generating referrals and utilizing down time in the branch
- Will be asked to participate in additional training

Qualifications
Basic Qualifications:
- High school diploma, GED or equivalent certification or military experience
- At least six months of work experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-Baltimore-Baltimore Area - Reisterstown (17069)
Schedule: Part-time
Travel: No

Job Posting:
Unposting Date:]]>Fri, 03 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Baltimore-Part-Time-25-hour-Teller%2C-Reisterstown-Road-Plaza-Job-MD-21201/2579840/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Baltimore-Part-Time-25-hour-Teller%2C-Reisterstown-Road-Plaza-Job-MD-21201/2579840/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Are you passionate about providing excellent customer service? Does the idea of working in a fast paced, team oriented environment excite you? Are you looking for a career opportunity at one of the top 10 largest banks in the US? Then we want to talk to you! We’re looking for energetic, enthusiastic people to be the face of Capital One to our retail branch customers.

As a Teller at Capital One, you will play a vital role in our customer’s banking experience. You will perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals. You will champion and live our sales and service culture, assisting customers with product explanations and identifying opportunities for referrals to our Relationship Bankers within the branch. Adhering to established operational policies and procedures is important. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an exceptional customer experience every transaction, every time.

Responsibilities:
- Maintain and balance cash drawer
- Identify and refer sales opportunities to Relationship Bankers
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Maintain supply and sale of consignment items
- Deliver outstanding customer experience by executing transactions quickly and flawlessly

Qualifications
Basic Qualifications:
- High school diploma, GED or equivalent certification or military experience
- At least six months of work experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-Ellicott City-Howard Co-Ellicott City (17202)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sun, 05 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Ellicott-City-Full-Time-Teller-Ellicott-City-Branch-Job-MD-21041/2533365/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Ellicott-City-Full-Time-Teller-Ellicott-City-Branch-Job-MD-21041/2533365/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Are you passionate about providing excellent customer service? Does the idea of working in a fast paced, team oriented environment excite you? Are you looking for a career opportunity at one of the top 10 largest banks in the US? Then we want to talk to you! We’re looking for energetic, enthusiastic people to be the face of Capital One to our retail branch customers.

As a Teller at Capital One, you will play a vital role in our customer’s banking experience. You will perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals. You will champion and live our sales and service culture, assisting customers with product explanations and identifying opportunities for referrals to our Relationship Bankers within the branch. Adhering to established operational policies and procedures is important. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an exceptional customer experience every transaction, every time.

Responsibilities:
- Maintain and balance cash drawer
- Identify and refer sales opportunities to Relationship Bankers
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Maintain supply and sale of consignment items
- Deliver outstanding customer experience by executing transactions quickly and flawlessly

Qualifications
Basic Qualifications:
- High school diploma, GED or equivalent certification or military experience
- At least six months of work experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-Columbia-Howard Co-Minstrel Crossing (17820)
Schedule: Part-time
Travel: No

Job Posting:
Unposting Date:]]>Wed, 08 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Columbia-Part-Time-Teller-Minstrel-Crossing-Branch-Job-MD-21044/2538677/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Columbia-Part-Time-Teller-Minstrel-Crossing-Branch-Job-MD-21044/2538677/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Are you passionate about providing excellent customer service? Does the idea of working in a fast paced, team oriented environment excite you? Are you looking for a career opportunity at one of the top 10 largest banks in the US? Then we want to talk to you! We’re looking for energetic, enthusiastic people to be the face of Capital One to our retail branch customers.

As a Teller at Capital One, you will play a vital role in our customer’s banking experience. You will perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals. You will champion and live our sales and service culture, assisting customers with product explanations and identifying opportunities for referrals to our Relationship Bankers within the branch. Adhering to established operational policies and procedures is important. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an exceptional customer experience every transaction, every time.

Responsibilities:
- Maintain and balance cash drawer
- Identify and refer sales opportunities to Relationship Bankers
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Maintain supply and sale of consignment items
- Deliver outstanding customer experience by executing transactions quickly and flawlessly

Qualifications
Basic Qualifications:
- High school diploma, GED or equivalent certification or military experience
- At least six months of work experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-Severn-Anne Arundel Co-Quarterfield (17789)
Schedule: Part-time
Travel: No

Job Posting:
Unposting Date:]]>Wed, 24 Apr 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Severn-Peak-Time-Teller-Quarterfield-Branch-16-hoursweek-Job-MD-21144/2565460/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Severn-Peak-Time-Teller-Quarterfield-Branch-16-hoursweek-Job-MD-21144/2565460/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Are you passionate about providing excellent customer service? Does the idea of working in a fast paced, team oriented environment excite you? Are you looking for a career opportunity at one of the top 10 largest banks in the US? Then we want to talk to you! We’re looking for energetic, enthusiastic people to be the face of Capital One to our retail branch customers.

As a Teller at Capital One, you will play a vital role in our customer’s banking experience. You will perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals. You will champion and live our sales and service culture, assisting customers with product explanations and identifying opportunities for referrals to our Relationship Bankers within the branch. Adhering to established operational policies and procedures is important. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an exceptional customer experience every transaction, every time.

Responsibilities:
- Maintain and balance cash drawer
- Identify and refer sales opportunities to Relationship Bankers
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Maintain supply and sale of consignment items
- Deliver outstanding customer experience by executing transactions quickly and flawlessly

Qualifications
Basic Qualifications:
- High school diploma, GED or equivalent certification or military experience
- At least six months of work experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-Elkridge-Howard Co-Gateway Overlook (17827)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Mon, 06 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Elkridge-Full-Time-Teller-Gateway-Overlook-Branch-Job-MD-21075/2583712/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Elkridge-Full-Time-Teller-Gateway-Overlook-Branch-Job-MD-21075/2583712/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Are you passionate about providing excellent customer service? Does the idea of working in a fast paced, team oriented environment excite you? Are you looking for a career opportunity at one of the top 10 largest banks in the US? Then we want to talk to you! We’re looking for energetic, enthusiastic people to be the face of Capital One to our retail branch customers.

As a Teller at Capital One, you will play a vital role in our customer’s banking experience. You will perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals. You will champion and live our sales and service culture, assisting customers with product explanations and identifying opportunities for referrals to our Relationship Bankers within the branch. Adhering to established operational policies and procedures is important. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an exceptional customer experience every transaction, every time.

Responsibilities:
- Maintain and balance cash drawer
- Identify and refer sales opportunities to Relationship Bankers
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Maintain supply and sale of consignment items
- Deliver outstanding customer experience by executing transactions quickly and flawlessly

Qualifications
Basic Qualifications:
- High school diploma, GED or equivalent certification or military experience
- At least six months of work experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-Hanover-Anne Arundel Co-Arundel Mills (17201)
Schedule: Part-time
Travel: No

Job Posting:
Unposting Date:]]>Mon, 13 May 2013 00:00:00 GMThttp://capitalone.jobs2web.com/job/Hanover-Part-Time-Teller-Arundel-Mills-Branch-24-hoursweek-Job-MD-21075/2595842/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Hanover-Part-Time-Teller-Arundel-Mills-Branch-24-hoursweek-Job-MD-21075/2595842/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
Process deposits, transfers, withdrawals, and other transactions in accordance with established policies and procedures; must be continuously aware of fraud loss and check cashing guidelines as well as all security and transaction documentation requirements. Also responsible for the security of assigned cash which must be maintained and balanced within established guidelines. Must Champion and live the service and sales culture.

Responsibilities:
- Greets customers/prospects in the lobby, drive-thru and on the phone
- Process transactions within established policies and procedures to ensure operational excellence
- Identify and refer sales opportunities to Relationship Bankers via the GAIN needs assessment
- Compliance with all banking regulations
- Maintain supply and sale of consignment items.
- Deliver on in branch customer experience for all segments to ensure a quality customer experience-every customer every time.
- All other job duties as assigned.

Qualifications
Basic Qualifications:
- At least a High School Diploma, GED or Equivalent Certification
- At least six months of work experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-Ellicott City-Howard Co-Dorsey's Search (17066)
Schedule: Part-time
Travel: No

Job Posting:
Unposting Date:]]>Fri, 26 Apr 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Columbia-TELLER-I-Peak-Time-16-hours-Dorsey's-Search-Branch-Job-MD-21044/2402704/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Columbia-TELLER-I-Peak-Time-16-hours-Dorsey's-Search-Branch-Job-MD-21044/2402704/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
Process deposits, transfers, withdrawals, and other transactions in accordance with established policies and procedures; must be continuously aware of fraud loss and check cashing guidelines as well as all security and transaction documentation requirements. Also responsible for the security of assigned cash which must be maintained and balanced within established guidelines. Must Champion and live the service and sales culture.

Responsibilities:
- Greets customers/prospects in the lobby, drive-thru and on the phone
- Process transactions within established policies and procedures to ensure operational excellence
- Identify and refer sales opportunities to Relationship Bankers via the GAIN needs assessment
- Compliance with all banking regulations
- Maintain supply and sale of consignment items.
- Deliver on in branch customer experience for all segments to ensure a quality customer experience-every customer every time.
- All other job duties as assigned.

Qualifications
Basic Qualifications:
- At least a High School Diploma, GED or Equivalent Certification
- At least six months of work experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-Columbia-Howard Co-Dobbin Center (17762)
Schedule: Part-time
Travel: No

Job Posting:
Unposting Date:]]>Fri, 26 Apr 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Columbia-TELLER-I-Part-Time-Dobbin-Center-Job-MD-21044/2402709/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Columbia-TELLER-I-Part-Time-Dobbin-Center-Job-MD-21044/2402709/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we are passionate about providing an exceptional customer experience while helping our personal and small business clients achieve their financial goals. As a Relationship Banker, you’ll have the opportunity to use your love of working with people, sales abilities and product knowledge to play a vital role in our customer’s banking experience. You’ll partner with other branch associates to provide innovative solutions for our customers.

We’re looking for smart, ambitious and talented professionals to develop relationships, consult with clients and analyze which products and services best meet their needs. Join us and collaborate with other creative and goal-oriented team members in an environment where you can achieve your full potential.

Responsibilities:
- Leverage referrals and other lead generation techniques (e.g., community outreach) to identify new prospects and cross-selling opportunities with current clients
- Conduct discussions with prospects to understand background and identify needs; clearly communicate potential solutions
- Maintain a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs
- Perform servicing duties: greet customers/prospects in the lobby and on the phone, research customer inquiries, orders checks and/or debit cards, return phone calls, accept and forward wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities
- Cultivate partnerships with specialist areas such as Financial Advisors, Small Business and Private Banking to obtain and provide qualified referrals
- Ensure all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations
- Strong ability to build relationships and have sales conversations, recognizing most visitors will not be clients
- Must be able to assist branch manager in executing business plan
- Strong preference that RB will be active in the community
- Denovo RB will be more active in outbound calling to businesses and consumers
- Based on staffing, may need to teller as required
- Will be asked to participate in additional training

Qualifications
Basic Qualifications:

- High School Diploma, GED or Equivalent Certification or military experience

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.
J2W:CB

J2W:MON

Job: Retail Banking
Primary Location: United States-Maryland-Baltimore-Baltimore-Calvert & Baltimore (17175)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sat, 18 May 2013 05:31:00 GMThttp://capitalone.jobs2web.com/job/Baltimore-Relationship-Banker%2C-Reisterstown-Road-Plaza-Job-MD-21201/2495304/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Baltimore-Relationship-Banker%2C-Reisterstown-Road-Plaza-Job-MD-21201/2495304/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we are passionate about providing an exceptional customer experience while helping our personal and small business clients achieve their financial goals. As a Relationship Banker, you’ll have the opportunity to use your love of working with people, sales abilities and product knowledge to play a vital role in our customer’s banking experience. You’ll partner with other branch associates to provide innovative solutions for our customers.

We’re looking for smart, ambitious and talented professionals to develop relationships, consult with clients and analyze which products and services best meet their needs. Join us and collaborate with other creative and goal-oriented team members in an environment where you can achieve your full potential.

Responsibilities:
- Leverage referrals and other lead generation techniques (e.g., community outreach) to identify new prospects and cross-selling opportunities with current clients
- Conduct discussions with prospects to understand background and identify needs; clearly communicate potential solutions
- Maintain a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs
- Perform servicing duties: greet customers/prospects in the lobby and on the phone, research customer inquiries, orders checks and/or debit cards, return phone calls, accept and forward wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities
- Cultivate partnerships with specialist areas such as Financial Advisors, Small Business and Private Banking to obtain and provide qualified referrals
- Ensure all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations
- Strong ability to build relationships and have sales conversations, recognizing most visitors will not be clients
- Must be able to assist branch manager in executing business plan
- Strong preference that RB will be active in the community
- Denovo RB will be more active in outbound calling to businesses and consumers
- Based on staffing, may need to teller as required
- Will be asked to participate in additional training

Qualifications
Basic Qualifications:

- High School Diploma, GED or Equivalent Certification or military experience

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.
J2W:CB

J2W:MON

Job: Retail Banking
Primary Location: United States-Maryland-Baltimore-Baltimore-Calvert & Baltimore (17175)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sat, 18 May 2013 05:31:00 GMThttp://capitalone.jobs2web.com/job/Baltimore-Relationship-Banker%2C-Mount-Clare-Junction-Job-MD-21201/2495305/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Baltimore-Relationship-Banker%2C-Mount-Clare-Junction-Job-MD-21201/2495305/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we are passionate about providing an exceptional customer experience while helping our personal and small business clients achieve their financial goals. As a Relationship Banker, you’ll have the opportunity to use your love of working with people, sales abilities and product knowledge to play a vital role in our customer’s banking experience. You’ll partner with other branch associates to provide innovative solutions for our customers.

We’re looking for smart, ambitious and talented professionals to develop relationships, consult with clients and analyze which products and services best meet their needs. Join us and collaborate with other creative and goal-oriented team members in an environment where you can achieve your full potential.

Responsibilities:
- Leverage referrals and other lead generation techniques (e.g., community outreach) to identify new prospects and cross-selling opportunities with current clients
- Conduct discussions with prospects to understand background and identify needs; clearly communicate potential solutions
- Maintain a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs
- Perform servicing duties: greet customers/prospects in the lobby and on the phone, research customer inquiries, orders checks and/or debit cards, return phone calls, accept and forward wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities
- Cultivate partnerships with specialist areas such as Financial Advisors, Small Business and Private Banking to obtain and provide qualified referrals
- Ensure all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations
- Strong ability to build relationships and have sales conversations, recognizing most visitors will not be clients
- Must be able to assist branch manager in executing business plan
- Strong preference that RB will be active in the community
- Denovo RB will be more active in outbound calling to businesses and consumers
- Based on staffing, may need to teller as required
- Will be asked to participate in additional training

Qualifications
Basic Qualifications:

- High School Diploma, GED or Equivalent Certification or military experience

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.
J2W:CB

J2W:MON

Job: Retail Banking
Primary Location: United States-Maryland-Baltimore-Baltimore-Calvert & Baltimore (17175)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Sat, 18 May 2013 05:31:00 GMThttp://capitalone.jobs2web.com/job/Baltimore-Relationship-Banker%2C-Mondawmin-Mall-Job-MD-21201/2557597/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Baltimore-Relationship-Banker%2C-Mondawmin-Mall-Job-MD-21201/2557597/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
At Capital One, we are passionate about providing an exceptional customer experience while helping our personal and small business clients achieve their financial goals. As a Relationship Banker, you’ll have the opportunity to use your love of working with people, sales abilities and product knowledge to play a vital role in our customer’s banking experience. You’ll partner with other branch associates to provide innovative solutions for our customers.

We’re looking for smart, ambitious and talented professionals to develop relationships, consult with clients and analyze which products and services best meet their needs. Join us and collaborate with other creative and goal-oriented team members in an environment where you can achieve your full potential.

Responsibilities:
- Leverage referrals and other lead generation techniques (e.g., community outreach) to identify new prospects and cross-selling opportunities with current clients
- Conduct discussions with prospects to understand background and identify needs; clearly communicate potential solutions
- Maintain a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs
- Perform servicing duties: greet customers/prospects in the lobby and on the phone, research customer inquiries, orders checks and/or debit cards, return phone calls, accept and forward wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities
- Cultivate partnerships with specialist areas such as Financial Advisors, Small Business and Private Banking to obtain and provide qualified referrals
- Ensure all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations
- Strong ability to build relationships and have sales conversations, recognizing most visitors will not be clients
- Must be able to assist branch manager in executing business plan
- Strong preference that RB will be active in the community
- Denovo RB will be more active in outbound calling to businesses and consumers
- Based on staffing, may need to teller as required
- Will be asked to participate in additional training

Qualifications
Basic Qualifications:

- High School Diploma, GED or Equivalent Certification or military experience

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.
J2W:CB

J2W:MON

Job: Retail Banking
Primary Location: United States-Maryland-Baltimore-Baltimore-Calvert & Baltimore (17175)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Sat, 18 May 2013 05:31:00 GMThttp://capitalone.jobs2web.com/job/Baltimore-Relationship-Banker%2C-Dundalk-Plaza-Job-MD-21201/2557598/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Baltimore-Relationship-Banker%2C-Dundalk-Plaza-Job-MD-21201/2557598/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
Develop and implement retail banking strategies within a geographic trade area. Oversees sales and service; expense, operations, and credit controls; community leadership; human resource management; and meeting financial and compliance standards. Deepen the existing relationships and deliver exceptional customer experience. Responsible for some business related activities. Develop and maintain profitable partnerships with other lines of business. Responsible for developing short and long term strategic planning goals for assigned area. Develop an efficient sales team through consistent coaching and behaviors.

Responsibilities:

- The manager will need to be able to prospect both businesses and consumers both in person and on the phone.

- Possess ability to network effectively
- Ability to be active in the community
- Strong ability to build relationships, has sales conversations, and successfully grows a book of business.
- Understand the needs of a New Branch and the fact you must build business.
- Ability to create, drive, and own a business plan.
- Be able to keep staff motivated and engaged in growing the New Branch.
- Ability to attend additional training when on-boarding to make them better equipped to be successful
- Staff and Lead sales, service, and operational performance of branches
- Role model Excellence and Do the Right Thing while supporting branch based change management efforts
- Deliver on sales volumes and revenue targets in branch as agreed with District Manager
- Partner with Branch Business Manager as appropriate
- Lead the branch team
- Manage day-to-day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers
- Directly manage platform staff, including career development, performance management and recognition
- In branches without an Assistant Branch Manager, directly manage the branch teller staff
- Serve as a community leader for the bank
- Champion a customer centric culture and own customer experience in the branch

- Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales call with Small business and commercial partners as appropriate
- In de novo markets, make additional efforts to generate branch traffic
- Ownership for service levels and operational excellence in branch
- Ultimate ownership for risk and compliance for branch
- Implement the regions human resource strategy

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification
- 1 year of Banking or Sales experience

- 1 year of Management or Supervisory experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-Baltimore-Baltimore-Calvert & Baltimore (17175)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Fri, 10 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Baltimore-Branch-Manager%2C-Reisterstown-Road-Plaza-Job-MD-21201/2424536/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Baltimore-Branch-Manager%2C-Reisterstown-Road-Plaza-Job-MD-21201/2424536/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
Develop and implement retail banking strategies within a geographic trade area. Oversees sales and service; expense, operations, and credit controls; community leadership; human resource management; and meeting financial and compliance standards. Deepen the existing relationships and deliver exceptional customer experience. Responsible for some business related activities. Develop and maintain profitable partnerships with other lines of business. Responsible for developing short and long term strategic planning goals for assigned area. Develop an efficient sales team through consistent coaching and behaviors.

Responsibilities:

- The manager will need to be able to prospect both businesses and consumers both in person and on the phone.

- Possess ability to network effectively
- Ability to be active in the community
- Strong ability to build relationships, has sales conversations, and successfully grows a book of business.
- Understand the needs of a New Branch and the fact you must build business.
- Ability to create, drive, and own a business plan.
- Be able to keep staff motivated and engaged in growing the New Branch.
- Ability to attend additional training when on-boarding to make them better equipped to be successful
- Staff and Lead sales, service, and operational performance of branches
- Role model Excellence and Do the Right Thing while supporting branch based change management efforts
- Deliver on sales volumes and revenue targets in branch as agreed with District Manager
- Partner with Branch Business Manager as appropriate
- Lead the branch team
- Manage day-to-day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers
- Directly manage platform staff, including career development, performance management and recognition
- In branches without an Assistant Branch Manager, directly manage the branch teller staff
- Serve as a community leader for the bank
- Champion a customer centric culture and own customer experience in the branch

- Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales call with Small business and commercial partners as appropriate
- In de novo markets, make additional efforts to generate branch traffic
- Ownership for service levels and operational excellence in branch
- Ultimate ownership for risk and compliance for branch
- Implement the regions human resource strategy

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification
- 1 year of Banking or Sales experience

- 1 year of Management or Supervisory experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-Baltimore-Baltimore-Calvert & Baltimore (17175)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Mon, 13 May 2013 02:59:00 GMThttp://capitalone.jobs2web.com/job/Baltimore-Branch-Manager%2C-Mondawmin-Mall-Job-MD-21201/2424541/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Baltimore-Branch-Manager%2C-Mondawmin-Mall-Job-MD-21201/2424541/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
Develop and implement retail banking strategies within a geographic trade area. Oversees sales and service; expense, operations, and credit controls; community leadership; human resource management; and meeting financial and compliance standards. Deepen the existing relationships and deliver exceptional customer experience. Responsible for some business related activities. Develop and maintain profitable partnerships with other lines of business. Responsible for developing short and long term strategic planning goals for assigned area. Develop an efficient sales team through consistent coaching and behaviors.

Responsibilities:
- Branch size criteria includes $50MM combined loans and deposits; and/or 20% DDA; and/or $1.5MM contribution dollars; and 10 FTE compliment
- Staff and Lead sales, service, and operational performance of branches
- Role model Excellence and Do the Right Thing while supporting branch based change management efforts
- Deliver on sales volumes and revenue targets in branch as agreed with District Manager
- Partner with Branch Business Manager as appropriate
- Lead the branch team
- Manage day-to-day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers
- Directly manage platform staff, including career development, performance management and recognition
- In branches without an Assistant Branch Manager, directly manage the branch teller staff
- Serve as a community leader for the bank
- Champion a customer centric culture and own customer experience in the branch

- Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales call with Small business and commercial partners as appropriate
- In de novo markets, make additional efforts to generate branch traffic
- Ownership for service levels and operational excellence in branch
- Ultimate ownership for risk and compliance for branch
- Implement the regions human resource strategy

Qualifications
Basic Qualifications:
- High School Diploma, GED or Equivalent Certification
- 1 year of Banking or Sales experience

- 1 year of Management or Supervisory experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-Ellicott City-Howard Co-Dorsey's Search (17066)
Schedule: Full-time
Travel: No

Job Posting:
Unposting Date:]]>Sat, 18 May 2013 05:31:00 GMThttp://capitalone.jobs2web.com/job/Ellicott-City-BRANCH-MANAGER-I-Greater-Howard-County-Maryland-Job-MD-21041/2248579/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Ellicott-City-BRANCH-MANAGER-I-Greater-Howard-County-Maryland-Job-MD-21041/2248579/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
The Relationship Banker is responsible for direct selling of our consumer and small business products/services to existing and new customers using the GAIN Model. Develops and deepens relationships by servicing and selling consumer and small business products to new and existing customers. Responsible for referring customers to other lines of business such as Capital One Financial Advisors, Private Banking, Small Business and Commercial banking as appropriate. Must maintain and acquire knowledge of complete line of products and services offered at the bank. Perform related duties as required to achieve branch goals.

Responsibilities:
- Meets with prospects and customers through outbound calling efforts, Teller referrals and branch referrals to specialist areas such as Investments, Private Client Group, Small Business, etc to discuss and sell banking products.
- Uses needs-based assessment tools to analyze and determine customer needs. Recommends and sells appropriate solutions (consumer and business) both in person and on the telephone.
- Uses the GAIN Model to uncover customer needs using open-ended questions
- Maintains a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs.
- Researches and answers customer inquiries and requests regarding accounts, products, rates and services.
- Coordinates and leads any training and sales meetings as requested.
- During down-time, deepen customer relationships as directed(e.g. working the lobby/teller line or outbound calling)
- Service Small business customers as needed and sell to branch-managed businesses when no Branch Business Manager is available
- Refer larger Small Business and Commercial opportunities as identified during profiling to Branch Business Manager or Branch Manager
- Attend Bank @ Work appointments and fulfill on accounts opened there as appropriate • Champion a customer centric culture
- Maintain job proficiency and certification
- Assists in business development/calling efforts as requested. Attends business receptions and outside customer functions as requested.
- Performs servicing duties: greets customers/prospects in the lobby and on the phone, researches customer inquiries, orders checks and/or debit cards, returns phone calls, accepts and forwards wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities.
- Ensures all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.

Qualifications
Basic Qualifications

- High School Diploma, GED or Equivalent Certification

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Human Resources
Primary Location: United States-Maryland-Columbia-Howard Co-Dobbin Center (17762)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Wed, 01 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Columbia-RELATIONSHIP-BANKER-I-Dobbin-Center-Job-MD-21044/2262546/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Columbia-RELATIONSHIP-BANKER-I-Dobbin-Center-Job-MD-21044/2262546/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Description
Summary:
The Relationship Banker is responsible for direct selling of our consumer and small business products/services to existing and new customers using the GAIN Model. Develops and deepens relationships by servicing and selling consumer and small business products to new and existing customers. Responsible for referring customers to other lines of business such as Capital One Financial Advisors, Private Banking, Small Business and Commercial banking as appropriate. Must maintain and acquire knowledge of complete line of products and services offered at the bank. Perform related duties as required to achieve branch goals.

Responsibilities:
- Meets with prospects and customers through outbound calling efforts, Teller referrals and branch referrals to specialist areas such as Investments, Private Client Group, Small Business, etc to discuss and sell banking products.
- Uses needs-based assessment tools to analyze and determine customer needs. Recommends and sells appropriate solutions (consumer and business) both in person and on the telephone.
- Uses the GAIN Model to uncover customer needs using open-ended questions
- Maintains a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs.
- Researches and answers customer inquiries and requests regarding accounts, products, rates and services.
- Coordinates and leads any training and sales meetings as requested.
- During down-time, deepen customer relationships as directed(e.g. working the lobby/teller line or outbound calling)
- Service Small business customers as needed and sell to branch-managed businesses when no Branch Business Manager is available
- Refer larger Small Business and Commercial opportunities as identified during profiling to Branch Business Manager or Branch Manager
- Attend Bank @ Work appointments and fulfill on accounts opened there as appropriate • Champion a customer centric culture
- Maintain job proficiency and certification
- Assists in business development/calling efforts as requested. Attends business receptions and outside customer functions as requested.
- Performs servicing duties: greets customers/prospects in the lobby and on the phone, researches customer inquiries, orders checks and/or debit cards, returns phone calls, accepts and forwards wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities.
- Ensures all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.

Qualifications
Basic Qualifications

- High School Diploma, GED or Equivalent Certification

- Minimum of 6 months of Sales or Service experience

Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Job: Retail Banking
Primary Location: United States-Maryland-Gambrills-Anne Arundel Co-Waugh Chapel (17191)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting:
Unposting Date:]]>Thu, 02 May 2013 03:00:00 GMThttp://capitalone.jobs2web.com/job/Gambrills-RELATIONSHIP-BANKER-I-Waugh-Chapel-Job-MD-21054/2412522/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://capitalone.jobs2web.com/job/Gambrills-RELATIONSHIP-BANKER-I-Waugh-Chapel-Job-MD-21054/2412522/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS