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Process Manager - AML Job

Capital One

Date: 17-May-2013

Location: North York, Ontario, CA

Process Manager - AML-727521

Description
You have the skills. You possess the drive. What you need is a place where you're given immediate responsibility. The opportunity to make real-world impact. At Capital One, we provide credit cards to customers fitted to their specific needs. Our entrepreneurial spirit and drive to stand out in the industry has led us to become a Fortune 500 company and one of the top 50 employers in the GTA. And its here that you’ll find a fast-paced, teamwork-oriented environment that values your collaborative and analytical abilities

Overview

The Anti Money Laundering (AML) Know Your Customer (KYC) team is responsible for ensuring that our AML-KYC processes are robust and that the Canadian Business complies with AML Regulations. The successful candidate will manage key processes with a focus on end-to-end process execution and the development and implementation of process improvements. As an AML KYC expert you will balance our core values of Do the Right Thing and Excellence by simultaneously influencing strategic decisions and ensuring absolute quality across our AML KYC processes.

Responsibilities:

- Ensure that AML KYC processes are designed and implemented in compliance with AML Regulations

- Identify, communicate and remediate process breakdowns

- Create and Deliver reporting on process health and effectiveness to Senior Leadership Team

- Collaborate with various departments to develop and execute effective processes

- Analyze, identify, document, present and implement process improvements, focusing on process optimization and Customer Experience

Qualifications
Required Qualifications:

- 5 - 7 years experience in a Process Management/Process Engineering role

- Strong analytical & problem-solving skills

- Excellent communication, interpersonal and relationship building skills

- Effective at communicating with various levels of leadership

- Organizational skills with ability to handle multiple tasks at one time

- Attention to detail and passion for quality

- University degree in a related field

Preferred Qualifications:

- University degree in Business Administration, Marketing or Engineering

- Previous Financial Industry experience and knowledge of the credit card industry

- Previous experience managing regulatory, risk or legal processes

- Strong understanding and working experience applying at least one of the following: Business Process Management (BPM), Lean, Six Sigma

- Some travel may be required

Job: Project and Process Management
Primary Location: Canada-Ontario-North York-Canada-North American Center (93006)
Schedule: Full-time
Travel: Yes, 10 % of the Time

Job Posting
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Unposting Date:


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